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Research ArticleOriginal Research

The Distressed State of Primary Care in Virginia Pre-Medicaid Expansion and Pre-Pandemic

E. Marshall Brooks, Alison Huffstetler, Jacqueline Britz, Benjamin Webel, Paulette Lail Kashiri, Alicia Richards, Roy Sabo, Kristen O'Loughlin, Peter Cunningham, Andrew Barnes, Tony Kuzel and Alex H. Krist
The Journal of the American Board of Family Medicine November 2021, 34 (6) 1189-1202; DOI: https://doi.org/10.3122/jabfm.2021.06.210046
E. Marshall Brooks
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
PhD
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Alison Huffstetler
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MD
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Jacqueline Britz
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MD, MSPH
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Benjamin Webel
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
BS
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Paulette Lail Kashiri
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MPH
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Alicia Richards
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
BS
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Roy Sabo
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
PhD
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Kristen O'Loughlin
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MS, MA
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Peter Cunningham
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
PhD
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Andrew Barnes
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
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Tony Kuzel
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MD, MHPE
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Alex H. Krist
From the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond, VA (EMB, AH, JB, BW, PLK, AR, RS, KO, TK, AHK); Department of Biostatistics, Virginia Commonwealth University, Richmond, VA (AR, RS); Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA (PC, AB); Department of Psychology, Virginia Commonwealth University, Richmond. VA (KO).
MD, MPH
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    Figure 1.

    A. Primary care practice distribution in Virginia (n = 1622). B. Primary care practice survey response distribution in Virginia (n = 484).

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    Table 1.

    Characteristics of Adult Primary Care Practices in Virginia (n = 484)

    General Practice Characteristics
    Practice type
    • Sole primary care

    401/466 (86.1%)
    • Primary-specialty mix

    65/466 (13.9%)
    Organization
    • Part of a medical group

    192/484 (39.7%)
    • Part of a health system

    135/484 (27.9%)
    Ownership
    • Hospital/health system

    107/427 (25.1%)
    • Clinician owner

    228/427 (53.4%)
    • Clinician partially owned

    11/427 (2.6%)
    • Private sponsor corporation

    76/427 (17.8%)
    • Insurance company

    0/427 (0.0%)
    • University

    5/427 (1.2%)
    Provides direct primary care
    • Yes, for all patients

    52/461 (11.3%)
    • Yes, for some patients

    28/461 (6.1%)
    • No

    381/461 (82.7%)
    Additional characteristics
    • Has patient-centered medical home recognition

    157/458 (34.3%)
    • Part of an accountable care organization

    226/450 (50.2%)
    Practice location by zip code*
    • Urban

    85/479 (17.8%)
    • Suburban

    140/479 (29.2%)
    • Rural

    254/479 (53.0%)
    Practice Clinicians
    Mean (range) of practice clinician full=time equivalent (FTE)
    • Family medicine physicians

    2.4 (0.0 to 15.0)
    • Internal medicine physicians

    1.5 (0.0 to 15.0)
    • Pediatricians†

    0.3 (0.0 to 5.0)
    • Nurse practitioners

    2.0 (0.0 to 11.0)
    • Physician assistants

    1.4 (0.0 to 20.0)
    Mean (range) of total practice provider FTE per practice4.5 (0.0 to 36.0)
    Average (range) of practice care team member FTE
    • Psychiatrist or psychiatric nurse practitioner

    0.8 (0.0 to 2.0)
    • Psychologist

    1.3 (0.5-3.0)
    • Social worker

    1.0 (0.1 to 4.0)
    • Case manager or care coordinator

    1.2 (0 to 4.0)
    Mean (range) of total care team member FTE per practice1.7 (0.1 to 7.4)
    Practice Patients
    Mean percent of patients seen in practices (and Virginia State mean)c
    • White

    64.4% (69.4%)
    • African American or Black

    24.5% (19.9%)
    • Asian or Pacific Islander

    8.3% (7.0%)
    • Native American or Alaska Native

    2.8% (0.5%)
    • Hispanic or Latinx

    11.1% (9.8%)
    Mean number of (range) patients seen per full day of patient care per provider19.9 (10.0 to 40.0)
    Percent of practices with a provider who can deliver care in a language other than English144/348 (41.4%)
    Mean estimated payer mix for practices (and Virginia state average)‡
    • Commercial or private insurance

    48.2% (56.0%)
    • Medicare

    29.4% (18.1%)
    • Medicaid

    11.9% (16.6%)
    • Uninsured

    10.2% (9.3%)
    Percent of practices accepting new patients with
    • Commercial or private insurance

    418/437 (95.6%)
    • Medicare

    295/430 (68.6%)
    • Medicaid

    378/430 (87.9%)
    • Uninsured

    382/426 (89.7%)
    • Values based on survey responses. Survey mailed to 1622 practices and 484 responded.

    • ↵* Based on 2010 Census classification of zip.33

    • ↵† Practice reported number of pediatricians.

    • ↵‡ (Percent) in parentheses represents Virginia state averages based on 2019 Census data.34

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    Table 2.

    Primary Care Efforts to Ensure Access to and Comprehensiveness of Care

    Improved Access to Care% Practices with FeatureProvision of Behavioral Health% Practices Offering ServiceHelping Patients Address Social Needs% Practices Addressing Need
    Same-day appointments434/484 (89.7%)Mental health screening405/484 (83.7%)Social isolation316/409 (77.3%)
    Evening and weekend access204/484 (42.2%)Communicate with mental health providers282/484 (56.3%)Intimate partner violence337/416 (81.0%)
    24-hour phone service326/484 (67.4%)Hand off patients to mental health providers253/484 (52.3%)Food insecurity210/402 (52.2%)
    Telehealth visits102/484 (21.1%)Colocated mental health88/484 (18.2%)Lack of transportation247/415 (59.5%)
    Group visits53/484 (11.0%)Smoking cessation counseling390/484 (80.6%)Unstable housing213/408 (52.2%)
    Patient portal351/484 (72.5%)Alcohol misuse treatment319/484 (65.9%)Limited health literacy303/407 (74.5%)
    Onsite laboratory services342/484 (70.7%)Opioid treatment112/484 (23.1%)Unemployment159/409 (38.9%)
    Onsite radiology service147/484 (30.4%)Medication assistance therapy for opioids112/484 (23.1%)Out-of-pocket medical costs340/418 (81.3%)
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    Table 3.

    Recent and Anticipated Stresses Experienced by Primary Care Practices

    Practice Stress% Practices That Experienced Stress in Previous Year% Practices That Anticipate Experiencing the Stress in Next Year
    Have clinician turnover64/484 (13.2%)25/484 (5.2%)
    Have a major office renovation55/484 (11.4%)34/484 (7.0%)
    Adopt a new electronic medical record system43/484 (8.9%)18/484 (3.7%)
    Adopt a new billing system32/484 (6.6%)15/484 (3.1%)
    Move office to a new location29/484 (6.0%)24/484 (5.0%)
    Change practice ownership13/484 (2.7%)9/484 (1.9%)
    Report any stress154/484 (31.8%)91/484 (18.8%)
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The Journal of the American Board of Family   Medicine: 34 (6)
The Journal of the American Board of Family Medicine
Vol. 34, Issue 6
November/December 2021
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The Distressed State of Primary Care in Virginia Pre-Medicaid Expansion and Pre-Pandemic
E. Marshall Brooks, Alison Huffstetler, Jacqueline Britz, Benjamin Webel, Paulette Lail Kashiri, Alicia Richards, Roy Sabo, Kristen O'Loughlin, Peter Cunningham, Andrew Barnes, Tony Kuzel, Alex H. Krist
The Journal of the American Board of Family Medicine Nov 2021, 34 (6) 1189-1202; DOI: 10.3122/jabfm.2021.06.210046

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The Distressed State of Primary Care in Virginia Pre-Medicaid Expansion and Pre-Pandemic
E. Marshall Brooks, Alison Huffstetler, Jacqueline Britz, Benjamin Webel, Paulette Lail Kashiri, Alicia Richards, Roy Sabo, Kristen O'Loughlin, Peter Cunningham, Andrew Barnes, Tony Kuzel, Alex H. Krist
The Journal of the American Board of Family Medicine Nov 2021, 34 (6) 1189-1202; DOI: 10.3122/jabfm.2021.06.210046
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