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Research ArticleOriginal Research

Effect of an Integrated Clinical Pharmacist on the Drivers of Provider Burnout in the Primary Care Setting

Jordan D. Haag, Kaitlin J. Yost, Kimberly A. Kosloski Tarpenning, Audrey J. Umbreit, Sarah A. McGill, Amy L. Rantala, James A. Storlie, Jay D. Mitchell, Ross A. Dierkhising and Nilay D. Shah
The Journal of the American Board of Family Medicine May 2021, 34 (3) 553-560; DOI: https://doi.org/10.3122/jabfm.2021.03.200597
Jordan D. Haag
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PharmD
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Kaitlin J. Yost
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PharmD
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Kimberly A. Kosloski Tarpenning
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PharmD
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Audrey J. Umbreit
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PharmD
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Sarah A. McGill
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PharmD
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Amy L. Rantala
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
MD
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James A. Storlie
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
MD
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Jay D. Mitchell
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
MD
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Ross A. Dierkhising
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
MS
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Nilay D. Shah
From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
PhD
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  • Article
  • Figures & Data
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Article Information

vol. 34 no. 3 553-560
DOI 
https://doi.org/10.3122/jabfm.2021.03.200597
PubMed 
34088815

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication November 17, 2020
  • Revision received January 19, 2021
  • Accepted for publication February 5, 2021
  • Published online June 4, 2021.

Copyright & Usage 
© Copyright 2021 by the American Board of Family Medicine.

Author Information

  1. Jordan D. Haag, PharmD,
  2. Kaitlin J. Yost, PharmD,
  3. Kimberly A. Kosloski Tarpenning, PharmD,
  4. Audrey J. Umbreit, PharmD,
  5. Sarah A. McGill, PharmD,
  6. Amy L. Rantala, MD,
  7. James A. Storlie, MD,
  8. Jay D. Mitchell, MD,
  9. Ross A. Dierkhising, MS and
  10. Nilay D. Shah, PhD
  1. From the Department of Pharmacy, Mayo Clinic, Rochester, MN (JDH); Department of Pharmacy, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (KJY); Department of Pharmacy, Mayo Clinic Health System, Owatonna — Southeast Minnesota region, MN (KAKT); Department of Pharmacy, Mayo Clinic Health System — Southwest Minnesota region, Mankato, MN (AJU); Avera Medical Group Brookings, Brookings, SD (SAM); Family Medicine, Mayo Clinic Health System — Northwest Wisconsin region, Eau Claire, WI (ALR, JAS); Department of Family Medicine, Mayo Clinic, Rochester, MN (JDM); Division of Biomedical Statistics and Informatics, Mayo Clinic, Rochester, MN (RAD); Division of Health Care Policy and Research, Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN (NDS).
  1. Corresponding author: Jordan D. Haag, PharmD, Department of Pharmacy, Mayo Clinic, 200 First St SW, Rochester, MN 55905 (E-mail: haag.jordan{at}mayo.edu).
  1. Prior presentation(s): None.

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The Journal of the American Board of Family     Medicine: 34 (3)
The Journal of the American Board of Family Medicine
Vol. 34, Issue 3
May/June 2020
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Effect of an Integrated Clinical Pharmacist on the Drivers of Provider Burnout in the Primary Care Setting
Jordan D. Haag, Kaitlin J. Yost, Kimberly A. Kosloski Tarpenning, Audrey J. Umbreit, Sarah A. McGill, Amy L. Rantala, James A. Storlie, Jay D. Mitchell, Ross A. Dierkhising, Nilay D. Shah
The Journal of the American Board of Family Medicine May 2021, 34 (3) 553-560; DOI: 10.3122/jabfm.2021.03.200597

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Effect of an Integrated Clinical Pharmacist on the Drivers of Provider Burnout in the Primary Care Setting
Jordan D. Haag, Kaitlin J. Yost, Kimberly A. Kosloski Tarpenning, Audrey J. Umbreit, Sarah A. McGill, Amy L. Rantala, James A. Storlie, Jay D. Mitchell, Ross A. Dierkhising, Nilay D. Shah
The Journal of the American Board of Family Medicine May 2021, 34 (3) 553-560; DOI: 10.3122/jabfm.2021.03.200597
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Keywords

  • Clinical Pharmacy Service
  • Cross-Sectional Studies
  • Health Personnel
  • Job Satisfaction
  • Occupational Burnout
  • Patient Care Team
  • Pharmacists
  • Practice Management
  • Primary Health Care
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  • Workload

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