Research ArticleOriginal Research
Patient–Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?
Eve N. Dexter, Scott Fields, Rebecca E. Rdesinski, Bhavaya Sachdeva, Daisuke Yamashita and Miguel Marino
The Journal of the American Board of Family
Medicine September 2016, 29 (5) 613-619; DOI: https://doi.org/10.3122/jabfm.2016.05.150371
Eve N. Dexter
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
MSScott Fields
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
MD, MHARebecca E. Rdesinski
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
MSW, MPHBhavaya Sachdeva
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
MPHDaisuke Yamashita
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
MDMiguel Marino
From the Department of Family Medicine, Oregon Health & Science University, Portland (ED, SF, RER, DY, MM); the Department of Public Health and Preventive Medicine, Division of Biostatistics, Oregon Health & Science University, Portland (MM); and the Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland (BS).
PhDReferences
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In this issue
The Journal of the American Board of Family
Medicine
Vol. 29, Issue 5
September-October 2016
Patient–Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?
Eve N. Dexter, Scott Fields, Rebecca E. Rdesinski, Bhavaya Sachdeva, Daisuke Yamashita, Miguel Marino
The Journal of the American Board of Family
Medicine Sep 2016, 29 (5) 613-619; DOI: 10.3122/jabfm.2016.05.150371
Patient–Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?
Eve N. Dexter, Scott Fields, Rebecca E. Rdesinski, Bhavaya Sachdeva, Daisuke Yamashita, Miguel Marino
The Journal of the American Board of Family
Medicine Sep 2016, 29 (5) 613-619; DOI: 10.3122/jabfm.2016.05.150371
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