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Research ArticleOriginal Research

Initial Development of a Scale to Measure Patient Psychological Safety

Paul J. Hershberger, Timothy N. Crawford, Angie Castle, Sarah K. Hiett, Roselle Bea P. Almazan, Khadijah C. Collins, Jared M. Burkert, David G. Fields, Sarah G. Yu and Katharine Conway
The Journal of the American Board of Family Medicine September 2024, 37 (5) 809-815; DOI: https://doi.org/10.3122/jabfm.2023.230465R1
Paul J. Hershberger
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
PhD
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Timothy N. Crawford
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
PhD, MPH
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Angie Castle
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
MA
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Sarah K. Hiett
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
BS
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Roselle Bea P. Almazan
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
BS
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Khadijah C. Collins
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
MS
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Jared M. Burkert
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
BS
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David G. Fields
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
BA, BS
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Sarah G. Yu
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
BA
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Katharine Conway
From the Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (PJH, KC, AC); Department of Population and Public Health Sciences and Department of Family Medicine, Wright State University Boonshoft School of Medicine, Dayton, OH (TNC); Wright State University Boonshoft School of Medicine, Dayton, OH (SKH, RBPA, KCC, JMB, DGF, SGY, KC).
MD, MPH
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    Figure 1.

    Confirmatory factor analysis (CFA) results for a 2 factor construct of patient psychological safety. Abbreviations: RMSEA, Root Mean Square Error of Approximation; CFI, Comparative Fit Index; SRMR, Standardized Root Mean Square Residual.

Tables

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    Table 1.

    Items Included in the Initial Scale and Factor Loadings for the Resulting 9-Item Patient Psychological Safety Scale

    Factor 1 Relationship ComfortFactor 2 Belonging Atmosphere
    My clinician is interested in me0.82–
    My clinician is compassionate toward me0.83–
    I trust my clinician0.87–
    My clinician really cares about me0.94–
    My clinician respects me1.03–
    It is safe for me to share my honest thoughts and feelings with my clinician–0.64
    My clinician really wants to know and understand my life situation–0.69
    My clinician’s office is welcoming for a person like me–0.78
    I feel welcome, valued, and respected by the staff at my clinician’s office–1.03
    My clinician would be unhappy if I disagreed with their recommendations. (R)*––
    My clinician has negative feelings toward me. (R)*––
    My clinician makes assumptions about me and my life situation. (R)*––
    My clinician’s office space does not make me feel safe and welcome. (R)*––
    • Note: (R) indicates reversed-score.

    • Bolded items make up the final Patient Psychological Safety Scale.

    • *Items were not included in the final scale.

    • View popup
    Table 2.

    Psychological Safety Scales by Avoidance Questions (n = 94)

    Relationship ComfortBelonging Atmosphere
    Variablen (%)Median (IQR)pMedian (IQR)p
    Have you ever avoided telling your clinician that you disagreed with their recommendation?
     Yes7 (7.5)20.0 (19.0, 23.0)0.00118.0 (16.0, 18.0)0.16
     No87 (92.5)25.0 (21.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you did not  intend to follow through with their recommendations?
     Yes7 (7.5)23.0 (20.0, 25.0)0.1418.0 (16.0, 19.0)0.45
     No87 (92.5)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you did not  understand their instructions?
     Yes2 (2.1)22.0 (20.0, 24.0)0.2217.0 (16.0, 18.0)0.36
     No92 (97.9)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you have an  unhealthy diet?
     Yes2 (2.1)21.0 (20.0, 22.0)0.1517.5 (16.0, 19.0)0.52
     No92 (97.9)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you do not  take your prescription medication as instructed?
     Yes3 (3.2)25.0 (20.0, 25.0)0.8720.0 (16.0, 20.0)0.54
     No91 (96.8)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you do not  exercise?
     Yes4 (4.3)22.5 (19.5, 25.0)0.4717.0 (16.0, 19.0)0.53
     No90 (95.7)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you took a certain medication (or did not take a certain medication)?
     Yes2 (2.1)25.0 (25.0, 25.0)0.2720.0 (20.0, 20.0)0.14
     No92 (97.9)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    Have you ever avoided telling your clinician that you took  someone else’s prescription medication?
     Yes3 (3.2)24.0 (24.0, 25.0)0.9517.0 (15.0, 20.0)0.57
     No90 (96.8)25.0 (20.0, 25.0)19.0 (16.0, 20.0)
    • Abbreviation: IQR, Interquartile range.

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The Journal of the American Board of Family     Medicine: 37 (5)
The Journal of the American Board of Family Medicine
Vol. 37, Issue 5
September-October 2024
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Initial Development of a Scale to Measure Patient Psychological Safety
Paul J. Hershberger, Timothy N. Crawford, Angie Castle, Sarah K. Hiett, Roselle Bea P. Almazan, Khadijah C. Collins, Jared M. Burkert, David G. Fields, Sarah G. Yu, Katharine Conway
The Journal of the American Board of Family Medicine Sep 2024, 37 (5) 809-815; DOI: 10.3122/jabfm.2023.230465R1

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Initial Development of a Scale to Measure Patient Psychological Safety
Paul J. Hershberger, Timothy N. Crawford, Angie Castle, Sarah K. Hiett, Roselle Bea P. Almazan, Khadijah C. Collins, Jared M. Burkert, David G. Fields, Sarah G. Yu, Katharine Conway
The Journal of the American Board of Family Medicine Sep 2024, 37 (5) 809-815; DOI: 10.3122/jabfm.2023.230465R1
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Keywords

  • Behavioral Sciences
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  • Patient Care Team
  • Patient Safety
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  • Psychological Safety
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