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Ever had a video visit? Overall (n = 214) Yes (n = 62) No (n = 152) Characteristics n (%) n (%) n (%) p-Value Demographics Age 0.008 Under 60 52 (24.3%) 22 (35.5%) 30 (19.7%) 60 to 79 113 (52.8%) 33 (53.2%) 80 (52.6%) 80 or older 49 (22.9%) 7 (11.3%) 42 (27.6%) Female 142 (66.4%) 45 (72.6%) 97 (63.8%) 0.22 Race 0.57 Other 83 (38.8%) 27 (43.5%) 56 (36.8%) Mixed 6 (2.8%) 2 (3.2%) 4 (2.6%) Black 55 (25.7%) 17 (27.4%) 38 (25.0%) White 70 (32.7%) 16 (25.8%) 54 (35.5%) Hispanic/Latino 65 (30.4%) 24 (38.7%) 41 (27.0%) 0.090 Insurance 0.013 Other 35 (16.4%) 10 (16.1%) 25 (16.4%) Medicare 142 (66.4%) 34 (54.8%) 108 (71.1%) Medicaid 37 (17.3%) 18 (29.0%) 19 (12.5%) Social risk factors Feel lonely 34 (15.9%) 12 (19.4%) 22 (14.5%) 0.38 Has enough food at home 197 (92.1%) 59 (95.2%) 138 (90.8%) 0.41 Has a steady place to live today 200 (93.5%) 57 (91.9%) 143 (94.1%) 0.55 Has help in home with daily activities 110 (51.4%) 35 (56.5%) 75 (49.3%) 0.35 Clinical risk factors Feel anxious or sad 42 (19.6%) 12 (19.4%) 30 (19.7%) 0.95 Currently has medications that need to be refilled 83 (38.8%) 24 (38.7%) 59 (38.8%) 0.99 Had symptoms unrelated to COVID (during the COVID pandemic since March 2020) 102 (47.7%) 35 (56.5%) 67 (44.1%) 0.10 Number of symptoms unrelated to COVID, median (IQRa) 0 (0, 2.0) 1.0 (0, 3.0) 0 (0, 1.0) 0.011 Practice level and health care system related factors Type of primary care provider: Attending 109 (50.9%) 28 (45.2%) 81 (53.3%) 0.28 Test/Procedure canceled/rescheduled 68 (31.8%) 22 (35.5%) 46 (30.3%) 0.46 Comforta with in-person health visit, median (IQR) 1.0 (1.0, 3.0) 1.0 (1.0, 3.0) 1.0 (1.0, 4.0) 0.47 Difficulty getting care at our practice (Very/Extremely) 36 (16.9%) 9 (14.8%) 27 (17.8%) 0.60 How well-connected to PCP at WCIMA (Very well/Somewhat) 169 (79%) 52 (83.9%) 117 (77.0%) 0.26 Experienced any barriers to receiving your medications 29 (13.6%) 3 (4.8%) 26 (17.1%) 0.017 Had a contact with a doctor/health care system for non-COVID related symptoms 65 (64.4%) 28 (80%) 37 (56%) 0.017 Technology-related factors Confidence in installing video software on computer/smart phone <0.001 Very confident 75 (35%) 36 (58.1%) 39 (25.7%) Somewhat confident 32 (15%) 12 (19.4%) 20 (13.2%) Not confident/unsure how to install 107 (50%) 14 (22.6%) 93 (61.2%) ↵a A value of 1 indicates “Completely comfortable” and 5 indicates “Completely uncomfortable”.
Abbreviations: IQR, Inter-quartile range; PCP, Primary care provider; WCIMA, Weill Cornell Internal Medicine Associates.
- Table 2.
Results of Multivariable Robust Poisson Regression Analysis to Identify Factors Associated with Never Having Had a Video Visit
Characteristics PR (95% CI) Demographics Age (years) Under 60 1.06 (0.75, 1.50) 60 to 79 Reference 80 or older 1.28 (0.95, 1.72) Hispanic 0.97 (0.71, 1.33) Insurance Medicare Reference Medicaid 0.68 (0.40, 1.16) Other 1.32 (0.91, 1.91) Clinical risk factors Counts of non-COVID-related symptoms 0.86 (0.76, 0.99) Practice level and health care system related factors Experienced barriers to medication receival 1.62 (1.22, 2.15) Non-COVID: No contact doctor/health care system 1.20 (0.94, 1.53) Technology-related factors Confidence in installing video software Not confident/unsure how to install Reference Somewhat confident 0.80 (0.45, 1.41) Very confident 0.68 (0.47, 0.99) Abbreviations: PR, Prevalence ratio; CI, Confidence interval.
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