TY - JOUR T1 - Factors Associated with Never Having Had A Video Visit JF - The Journal of the American Board of Family Medicine JO - J Am Board Fam Med SP - 634 LP - 637 DO - 10.3122/jabfm.2022.03.210483 VL - 35 IS - 3 AU - Peggy B. Leung AU - Musarrat Nahid AU - Melissa Rusli AU - Diksha Brahmbhatt AU - Fred N. Pelzman AU - Judy Tung AU - Madeline R. Sterling Y1 - 2022/05/01 UR - http://www.jabfm.org/content/35/3/634.abstract N2 - Introduction: Disparities in access to video-visit services have been described during the COVID-19 pandemic. Thus, we aimed to examine factors associated with not having a video-visit among a medically high-risk ambulatory population.Methods: In this cross-sectional study, our telephone-based survey was designed to understand the health-related challenges, social needs, and access to and attitudes toward video-visit.Results: In the multivariable analysis, having fewer symptoms unrelated to COVID, more barriers to medications, and less confidence with video-visit software were significantly associated with an increased prevalence of not having a video-visit.Conclusions: Our findings suggest that additional efforts are needed to eliminate disparate video-visit use. ER -