RT Journal Article SR Electronic T1 Factors Associated with Never Having Had A Video Visit JF The Journal of the American Board of Family Medicine JO J Am Board Fam Med FD American Board of Family Medicine SP 634 OP 637 DO 10.3122/jabfm.2022.03.210483 VO 35 IS 3 A1 Peggy B. Leung A1 Musarrat Nahid A1 Melissa Rusli A1 Diksha Brahmbhatt A1 Fred N. Pelzman A1 Judy Tung A1 Madeline R. Sterling YR 2022 UL http://www.jabfm.org/content/35/3/634.abstract AB Introduction: Disparities in access to video-visit services have been described during the COVID-19 pandemic. Thus, we aimed to examine factors associated with not having a video-visit among a medically high-risk ambulatory population.Methods: In this cross-sectional study, our telephone-based survey was designed to understand the health-related challenges, social needs, and access to and attitudes toward video-visit.Results: In the multivariable analysis, having fewer symptoms unrelated to COVID, more barriers to medications, and less confidence with video-visit software were significantly associated with an increased prevalence of not having a video-visit.Conclusions: Our findings suggest that additional efforts are needed to eliminate disparate video-visit use.