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Research ArticleOriginal Research

Association of Telehealth with Short-Interval Follow-Up

Augustine Chavez, Christopher Pullins, Julia Yennie, Charanjit Singh and Heidi Kosiorek
The Journal of the American Board of Family Medicine May 2022, 35 (3) 485-490; DOI: https://doi.org/10.3122/jabfm.2022.03.210520
Augustine Chavez
From Department of Family Medicine, Mayo Clinic, Scottsdale, AZ (AC, JY, CS); Department of Family Medicine, Mayo Clinic, Glendale, AZ (CP); Department of Quantitative Health Sciences, Mayo Clinic, Scottsdale, AZ (HK).
MD
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Christopher Pullins
From Department of Family Medicine, Mayo Clinic, Scottsdale, AZ (AC, JY, CS); Department of Family Medicine, Mayo Clinic, Glendale, AZ (CP); Department of Quantitative Health Sciences, Mayo Clinic, Scottsdale, AZ (HK).
MD
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Julia Yennie
From Department of Family Medicine, Mayo Clinic, Scottsdale, AZ (AC, JY, CS); Department of Family Medicine, Mayo Clinic, Glendale, AZ (CP); Department of Quantitative Health Sciences, Mayo Clinic, Scottsdale, AZ (HK).
MSHCA, DPT
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Charanjit Singh
From Department of Family Medicine, Mayo Clinic, Scottsdale, AZ (AC, JY, CS); Department of Family Medicine, Mayo Clinic, Glendale, AZ (CP); Department of Quantitative Health Sciences, Mayo Clinic, Scottsdale, AZ (HK).
MBA
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Heidi Kosiorek
From Department of Family Medicine, Mayo Clinic, Scottsdale, AZ (AC, JY, CS); Department of Family Medicine, Mayo Clinic, Glendale, AZ (CP); Department of Quantitative Health Sciences, Mayo Clinic, Scottsdale, AZ (HK).
MS
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    Figure 1.

    Timing of first occurrence short interval follow-up during the pandemic period (p value < 0.001).

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    Table 1.

    Patient Demographics in Prepandemic and Pandemic Period

    Prepandemic (n = 49,246)Pandemic Period (n = 39,881)Total (n = 89,121)
    Age
        Mean (SD)53.9 (17.9)54.3 (17.6)54.1 (17.8)
    Sex
        Female28,287 (57.4%)23,095 (57.9%)51,382 (57.7%)
        Male20,953 (42.6%)16,786 (42.1%)37,739 (42.3%)
    • Abbreviations: SD, Standard deviations.

    • View popup
    Table 2.

    Index Visits and Short-Interval Follow-Up Rates by Visit Type in Prepandemic and Pandemic Period

    Prepandemic PeriodPandemic Period
    Total Visits (n = 49,246)Index Visits (n = 30,715)Short-Interval Follow-Up Visits*Total Visits (n = 39,881)Index Visits (n = 26,291)Short-Interval Follow-Up Visits†
    In person48,76330,446 (99.1%)6,661 (21.9%)27,36218,983 (72.2%)3,191 (16.8%)
    Telehealth483269 (0.9%)39 (14.5%)12,5197,308 (27.8%)1,669 (22.8%)
    Video81 (12.5%)5,8101,319 (22.7%)
    Telephone26138 (14.5%)1,498350 (23.4%)
    • ↵* Rate of short-interval follow-up by visit type in prepandemic period P value 0.004.

    • ↵† Rate of short-interval follow-up by visit type in pandemic period P value < 0.001.

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The Journal of the American Board of Family Medicine: 35 (3)
The Journal of the American Board of Family Medicine
Vol. 35, Issue 3
May/June 2022
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Association of Telehealth with Short-Interval Follow-Up
Augustine Chavez, Christopher Pullins, Julia Yennie, Charanjit Singh, Heidi Kosiorek
The Journal of the American Board of Family Medicine May 2022, 35 (3) 485-490; DOI: 10.3122/jabfm.2022.03.210520

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Association of Telehealth with Short-Interval Follow-Up
Augustine Chavez, Christopher Pullins, Julia Yennie, Charanjit Singh, Heidi Kosiorek
The Journal of the American Board of Family Medicine May 2022, 35 (3) 485-490; DOI: 10.3122/jabfm.2022.03.210520
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Keywords

  • COVID-19
  • Family Medicine
  • Follow-Up Visits
  • Pandemics
  • Patient-Centered Care
  • Primary Health Care
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