Skip to main content

Main menu

  • HOME
  • ARTICLES
    • Current Issue
    • Ahead of Print
    • Archives
    • Abstracts In Press
    • Special Issue Archive
    • Subject Collections
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • Editorial Board
    • Indexing
    • Editors' Blog
  • CLASSIFIEDS
  • Other Publications
    • abfm

User menu

Search

  • Advanced search
American Board of Family Medicine
  • Other Publications
    • abfm
American Board of Family Medicine

American Board of Family Medicine

Advanced Search

  • HOME
  • ARTICLES
    • Current Issue
    • Ahead of Print
    • Archives
    • Abstracts In Press
    • Special Issue Archive
    • Subject Collections
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • Editorial Board
    • Indexing
    • Editors' Blog
  • CLASSIFIEDS
  • JABFM On Twitter
  • JABFM On YouTube
  • JABFM On Facebook
Research ArticleOriginal Research

Telemedicine versus in-Person Primary Care: Impact on Visit Completion Rate in a Rural Appalachian Population

Treah Haggerty, Heather M. Stephens, Shaylee A. Peckens, Erika Bodkins, Michael Cary, Geri A. Dino and Cara L. Sedney
The Journal of the American Board of Family Medicine May 2022, 35 (3) 475-484; DOI: https://doi.org/10.3122/jabfm.2022.03.210518
Treah Haggerty
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Heather M. Stephens
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Shaylee A. Peckens
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Erika Bodkins
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Michael Cary
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Geri A. Dino
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Cara L. Sedney
the West Virginia University School of Medicine, Department of Family Medicine, Morgantown, WV (TH, SAP, EB); Davis College of Agriculture, Natural Resources and Design, Resource Economics and Management, Morgantown, WV (HMS, MC); West Virginia University, School of Public Health, WV Prevention Research Center, Department of Social and Behavioral Sciences (GAD); West Virginia University School of Medicine, Department of Neurosurgery (CLS).
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • References
  • Info & Metrics
  • PDF
Loading

References

  1. 1.↵
    1. Caetano R,
    2. Silva AB,
    3. Guedes ACCM,
    4. et al
    . Challenges and opportunities for telehealth during the COVID-19 pandemic: ideas on spaces and initiatives in the Brazilian context. Cad Saude Publica 2020;36:e00088920.
    OpenUrl
  2. 2.↵
    1. Hincapie MA,
    2. Gallego JC,
    3. Gempeler A,
    4. Pineros JA,
    5. Naser D,
    6. Escobar MF
    . Implementation and usefulness of telemedicine during the COVID-19 pandemic: a scoping review. J Prim Care Community Heal 2020;11:1–7.
    OpenUrl
  3. 3.↵
    1. Peine A,
    2. Paffenholz P,
    3. Martin L,
    4. Dohmen S,
    5. Marx G,
    6. Loosen SH
    . Telemedicine in Germany during the COVID-19 pandemic: multi-professional national survey. J Med Internet Res 2020;22:e19745.
    OpenUrlPubMed
  4. 4.↵
    1. Taylor A,
    2. Caffery LJ,
    3. Gesesew HA,
    4. et al
    . How Australian health care services adapted to telehealth during the COVID-19 pandemic: a survey of telehealth professionals. Front Public Heal 2021;9.
  5. 5.↵
    1. Mishra V
    . Factors affecting the adoption of telemedicine during COVID-19. Indian J Public Health 2020;64:234–6.
    OpenUrl
  6. 6.↵
    1. Garcia-Huidobro D,
    2. Rivera S,
    3. Chang SV,
    4. Bravo P,
    5. Capurro D
    . System-wide accelerated implementation of telemedicine in response to COVID-19: mixed methods evaluation. J Med Internet Res 2020;22:e22146.
    OpenUrl
  7. 7.↵
    1. Sodhi M
    . Telehealth policies impacting federally qualified health centers in face of COVID-19. J Rural Health 2021;37:158–60.
    OpenUrl
  8. 8.↵
    US Department of Health and Human Services National Institutes of Health. Telehealth for providers: what you need to know. From coverage to care. Available at https://www.cms.gov/files/document/telehealth-toolkit-providers.pdf. Published 2021. Accessed February 2, 2022.
  9. 9.↵
    1. Phillips AA,
    2. Sable CA,
    3. Atabaki SM,
    4. Waggaman C,
    5. Bost JE,
    6. Harahsheh AS
    . Ambulatory cardiology telemedicine: a large academic pediatric center experience. J Investig Med 2021;69:1372–6.
    OpenUrlAbstract/FREE Full Text
  10. 10.↵
    1. Tersalvi G,
    2. Winterton D,
    3. Maria Cioffi G,
    4. et al
    . Telemedicine in heart failure during COVID-19: a step into the future. Front Cardiovasc Med 2020.
  11. 11.↵
    1. Muskins WD,
    2. Rongen-van Dartel SAA,
    3. Vogel C,
    4. Huis A,
    5. Adang EMM,
    6. van Riel PLCM
    . Telemedicine in the management of rheumatoid arthritis: maintaining disease control with less health-care utilization. Rheumatol Adv Pract 2021;1–10.
  12. 12.↵
    1. Eichberg DG,
    2. Basil GW,
    3. Di L,
    4. et al
    . Telemedicine in neurosurgery: lessons learned from a systematic review of the literature for the COVID-19 era and beyond. Neurosurgery 2020;88:E1–E12.
    OpenUrl
  13. 13.↵
    1. Tam AK,
    2. Kim M,
    3. Mathew PJ,
    4. Thaller SR
    . The doctor will “see” you now–unmet expectations of telemedicine in plastic surgery. J Craniofac Surg 2021;32:1595–9.
    OpenUrl
  14. 14.↵
    1. Demeke HB,
    2. Pao LZ,
    3. Clark H,
    4. et al.
    ,. Telehealth practice among health centers during the COVID-19 pandemic — United States, July 11–17, 2020. MMWR Morb Mortal Wkly Rep 2020;69:1902–5.
    OpenUrlPubMed
  15. 15.↵
    1. Hughes PM,
    2. Verrastro G,
    3. Fusco C,
    4. Wilson CG,
    5. Ostrach B
    . An examination of telehealth policy impacts on initial rural opioid use disorder treatment patterns during the COVID-19 pandemic. J Rural Heal 2021;37:467–72.
    OpenUrl
  16. 16.↵
    1. Lindsay JA,
    2. Hogan JB,
    3. Ecker AH,
    4. Day SC,
    5. Chen P,
    6. Helm A
    . The importance of video visits in the time of COVID-19. J Rural Health 2021;37:242–5.
    OpenUrl
  17. 17.↵
    1. Jetty A,
    2. Moore MA,
    3. Coffman M,
    4. Petterson S,
    5. Bazemore A
    . Rural family physicians are twice as likely to use telehealth as urban family physicians. Telemed J E Health 2018;24:268–76.
    OpenUrlPubMed
  18. 18.↵
    1. Siow MY,
    2. Walker TJ,
    3. Britt E,
    4. et al
    . What was the change in telehealth usage and proportion of no-show visits for an orthopaedic trauma clinic during the COVID-19 pandemic? Clin Orthop Relat Res 2020;478:2257–63.
    OpenUrlPubMed
  19. 19.↵
    1. Eze ND,
    2. Mateus C,
    3. Cravo T,
    4. Hashiguchi O
    . Telemedicine in the OECD: an umbrella review of clinical and cost-effectiveness, patient experience and implementation. PLoS One 2020;15:e0237585.
    OpenUrl
  20. 20.↵
    1. Timpel P,
    2. Oswald S,
    3. Schwarz PEH,
    4. Harst L
    . Mapping the evidence on the effectiveness of telemedicine interventions in diabetes, dyslipidemia, and hypertension: an umbrella review of systematic reviews and meta-analyses. J Med Internet Res 2020;22:e16791.
    OpenUrlPubMed
  21. 21.↵
    1. Wang CJ,
    2. Liu TT,
    3. Car J,
    4. Zuckerman B
    . Design, adoption, implementation, scalability, and sustainability of telehealth programs. Pediatr Clin North Am 2020;67:675–82.
    OpenUrl
  22. 22.↵
    1. Iyengar K,
    2. Jain VK,
    3. Vaishya R
    . Pitfalls in telemedicine consultations in the era of COVID 19 and how to avoid them. Diabetes Metab Syndr 2020;14:797–9.
    OpenUrlPubMed
  23. 23.↵
    1. Ray KN,
    2. Kahn JM
    . Connected subspecialty care: applying telehealth strategies to specific referral barriers. Acad Pediatr 2020;20:16–22.
    OpenUrlPubMed
  24. 24.↵
    1. Moy E,
    2. Garcia MC,
    3. Bastian B,
    4. et al
    . Leading causes of death in nonmetropolitan and metropolitan areas—United States, 1999–2014. MMWR Surveill Summ 2017;66:1–8.
    OpenUrlCrossRefPubMed
  25. 25.↵
    1. Crosby R,
    2. Wendel ML,
    3. Vanderpool RC,
    4. Casey BR
    . Rural Populations and Health: Determinants, Disparities, and Solutions. San Francisco: John Wiley & Sons; 2012.
  26. 26.↵
    1. Singh GK,
    2. Siahpush M
    . Widening rural–urban disparities in all-cause mortality and mortality from major causes of death in the USA, 1969–2009. J Urban Health 2014;91:272–92.
    OpenUrlCrossRefPubMed
  27. 27.↵
    National Advisory Committee on Rural Health and Human Services. Mortality and life expectancy in rural America: connecting the health and human service safety nets to improve health outcomes over the life course; 2015.
  28. 28.↵
    Iowa State University. Urban Percentage of the Population for States, Historical. Available at https://www.icip.iastate.edu/tables/population/urban-pct-states. Accessed February 15, 2022.
  29. 29.↵
    United States Census Bureau. Quick Facts West Virginia. Available at https://www.census.gov/quickfacts/fact/table/WV/LFE041219#LFE041219. Accessed September 23, 2021.
  30. 30.↵
    Overview of West Virginia. U.S. News. Available at https://www.usnews.com/news/best-states/west-virginia. Accessed February 15, 2022.
  31. 31.↵
    U.S. Census Bureau. American Community Survey Summary File. American Community Survey Summary File; 2021. Accessed February 15.
  32. 32.↵
    Federal Communications Commission. Fixed broadband deployment data from FCC Form 477; 2021. Available at https://www.fcc.gov/general/broadband-deployment-data-fcc-form-477. Accessed February 15, 2022.
  33. 33.↵
    1. Patel SY,
    2. Mehrotra A,
    3. Huskamp HA,
    4. Uscher-Pines L,
    5. Ganguli I,
    6. Barnett ML
    . Variation in telemedicine use and outpatient care during the COVID-19 pandemic in the United States. Health Aff (Millwood) 2021;40:349–58.
    OpenUrl
  34. 34.↵
    1. Jaffe DH,
    2. Lee L,
    3. Huynh S,
    4. Haskell TP
    . Health Inequalities in the use of telehealth in the United States in the lens of COVID-19. Popul Health Manag 2020;23:368–77.
    OpenUrlPubMed
  35. 35.↵
    1. Haynes SC,
    2. Kompala T,
    3. Neinstein A,
    4. Rosenthal J,
    5. Crossen S
    . Disparities in telemedicine use for subspecialty diabetes care during COVID-19 shelter-in-place orders. J Diabetes Sci Technol 2021;15:986–92.
    OpenUrl
  36. 36.↵
    1. Myers CR
    . Using telehealth to remediate rural mental health and healthcare disparities. Issues Ment Health Nurs 2019;40.
  37. 37.↵
    1. Nagata JM
    . Rapid scale-up of telehealth during the COVID-19 pandemic and implications for subspecialty care in rural areas. J Rural Heal 2020;37.
  38. 38.↵
    1. Mueller JT,
    2. McConnell K,
    3. Burow Paul B,
    4. Pofahl K,
    5. Merdjanoff AA,
    6. Farrell J
    . Impacts of the COVID-19 pandemic on rural America. Proc Natl Acad Sci 2021;18.
  39. 39.↵
    1. Hirko KA,
    2. Kerver JM,
    3. Ford S,
    4. et al
    . Telehealth in response to the COVID-19 pandemic: Implications for rural health disparities. J Am Med Inform Assoc 2020;27:1816–8.
    OpenUrlPubMed
PreviousNext
Back to top

In this issue

The Journal of the American Board of Family Medicine: 35 (3)
The Journal of the American Board of Family Medicine
Vol. 35, Issue 3
May/June 2022
  • Table of Contents
  • Table of Contents (PDF)
  • Cover (PDF)
  • Index by author
  • Back Matter (PDF)
  • Front Matter (PDF)
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on American Board of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Telemedicine versus in-Person Primary Care: Impact on Visit Completion Rate in a Rural Appalachian Population
(Your Name) has sent you a message from American Board of Family Medicine
(Your Name) thought you would like to see the American Board of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
5 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Telemedicine versus in-Person Primary Care: Impact on Visit Completion Rate in a Rural Appalachian Population
Treah Haggerty, Heather M. Stephens, Shaylee A. Peckens, Erika Bodkins, Michael Cary, Geri A. Dino, Cara L. Sedney
The Journal of the American Board of Family Medicine May 2022, 35 (3) 475-484; DOI: 10.3122/jabfm.2022.03.210518

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
Telemedicine versus in-Person Primary Care: Impact on Visit Completion Rate in a Rural Appalachian Population
Treah Haggerty, Heather M. Stephens, Shaylee A. Peckens, Erika Bodkins, Michael Cary, Geri A. Dino, Cara L. Sedney
The Journal of the American Board of Family Medicine May 2022, 35 (3) 475-484; DOI: 10.3122/jabfm.2022.03.210518
Reddit logo Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • Introduction
    • Methods
    • Results
    • Discussion
    • Conclusion
    • Acknowledgments
    • Appendix
    • Notes
    • References
  • Figures & Data
  • Info & Metrics
  • References
  • PDF

Related Articles

  • No related articles found.
  • PubMed
  • Google Scholar

Cited By...

  • No citing articles found.
  • Google Scholar

More in this TOC Section

  • Priorities for Artificial Intelligence Applications in Primary Care: A Canadian Deliberative Dialogue with Patients, Providers, and Health System Leaders
  • Increasing Primary Care Utilization of Medication-Assisted Treatment (MAT) for Opioid Use Disorder
  • Who Is Most Burdened in Health Care? An Analysis of Responses to the ICAN Discussion Aid
Show more Original Research

Similar Articles

Keywords

  • COVID-19
  • Family Medicine
  • Health Services Accessibility
  • Pandemics
  • Primary Health Care
  • Retrospective Studies
  • Rural Health
  • Telemedicine

Navigate

  • Home
  • Current Issue
  • Past Issues

Authors & Reviewers

  • Info For Authors
  • Info For Reviewers
  • Submit A Manuscript/Review

Other Services

  • Get Email Alerts
  • Classifieds
  • Reprints and Permissions

Other Resources

  • Forms
  • Contact Us
  • ABFM News

© 2023 American Board of Family Medicine

Powered by HighWire