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Research ArticleOriginal Research

Implementing Risk Stratification in Primary Care: Challenges and Strategies

Jesse Wagner, Jennifer D. Hall, Rachel L. Ross, David Cameron, Bhavaya Sachdeva, Devan Kansagara, Deborah J. Cohen and David A. Dorr
The Journal of the American Board of Family Medicine July 2019, 32 (4) 585-595; DOI: https://doi.org/10.3122/jabfm.2019.04.180341
Jesse Wagner
From Oregon Health & Science University, Portland, OR.
MA
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Jennifer D. Hall
From Oregon Health & Science University, Portland, OR.
MPH
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Rachel L. Ross
From Oregon Health & Science University, Portland, OR.
BA
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David Cameron
From Oregon Health & Science University, Portland, OR.
MPH
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Bhavaya Sachdeva
From Oregon Health & Science University, Portland, OR.
MPH
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Devan Kansagara
From Oregon Health & Science University, Portland, OR.
MD, MCR
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Deborah J. Cohen
From Oregon Health & Science University, Portland, OR.
PhD
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David A. Dorr
From Oregon Health & Science University, Portland, OR.
MD
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  • Article
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Article Figures & Data

Tables

    • View popup
    Table 1.

    Characteristics of Participating Practices

    Practice CharacteristicsPractice Responses (N = 15)
    Size
        Large (>8,000 patients)8
        Medium (3,000 to 8,000 patients)7
    Ownership
        Part of a health system10
        Independent5
    Location
        Urban10
        Rural4
        Suburban1
    Risk stratification algorithm type
        Automated5
        Manual5
        Hybrid5
    Self-assessment of risk stratification workflow
        Low confidence2
        Moderate confidence8
        High confidence5
    Domains used to calculate risk scores
        Diagnoses15
        Utilization data11
        Behavioral health9
        Medications8
        Social determinants of health7
        Other4
    Frequency of stratification
        At point of care5
        Monthly5
        Quarterly3
        Bi-annually2
    • View popup
    Table 2.

    Benefits and Challenges Associated With Adopting Existing Risk Calculation Criteria Versus Developing Novel Criteria

    Adopting Existing Criteria (N = 6)Developing New Criteria or Modifying Existing Criteria (N = 9)
    BenefitsEvidence-based approachSpecific to patient population
    Easy to adoptCustomized weight of criteria
    Validated criteriaCan include information external to the EHR
    ChallengesNot specific to practice's patient populationRequires clinician and staff input
    Lack of clarity in weighting/criteriaTechnical expertise required
    May not utilize validated criteria
    Explanations“Our Branch Medical Director… and some of our care managers looked at a few different models and felt like this one resonated the most with them… There [were] the appropriate amount of levels that they felt like six levels was a good amount. There were some [models] with fewer, maybe didn't break it out as much.” —Director of process improvement, Practice C0.1“The challenge of the risk tool is finding your population in your community and that you have to know your community to make it. It's not a one size fits all tool. I mean, the criteria will change per the population.” —Nurse manager of care management, Practice F0.2
    [AAFP] was already embedded in our [EHR] system, so it was easy to switch over. They had just implemented it, put in [the risk score] as an embedded feature.” —Care coordinator, Practice E0.1“Although there were reasonable approaches, they were… too broad and didn't encompass some of the things that we thought would place a patient in higher risk.” —Physician, Practice G0.1
    • EHR, electronic health record; AAFP, American Academy of Family Physicians.

    • View popup
    Table 3.

    Variation Among Risk Stratification Approaches

    Automated (N = 5)Manual (N = 5)Hybrid (N = 5)
    DescriptionProgramming in the EHR or other database uses pre-selected criteria to assign patients a risk score.Practice staff or clinicians review patients to generate a risk score, often based on pre-selected criteria.Any mixture of clinical intuition, automated algorithm, and manual algorithm.
    Practice CharacteristicsSize: 2 Medium, 3 LargeSize: 3 Medium, 2 LargeSize: 2 Medium, 3 Large
    Location: 2 Rural, 2 Urban, 1 SuburbanLocation: 5 UrbanLocation: 2 Rural, 3 Urban
    Ownership: 2 Independent, 3 SystemOwnership: 2 Independent, 3 SystemOwnership: 1 Independent, 4 System
    WorkflowAlgorithm is programed into EHR or other database, and mapped to data sourcesCriteria are developed to systematically assess riskCriteria are developed to systematically assess risk, and data sources are identified
    Risk scores are generatedEmpaneled patient lists are generated for each clinicianAlgorithm is programed into EHR* or other database to generate risk scores
    Care team members review each patientCare team members review each patient
    BenefitsEfficient for large populationsCare team member(s) generates risk scoreCare team member(s) generates risk score
    Automatically generates and updates scoresCan include information not reportable from EHRCan include information not reportable from EHR
    Pre-packaged algorithms availableTechnical expertise not requiredValidated algorithm criteria available
    Risk scores generated within EHR or database
    Validated criteria
    ChallengesTechnical skills requiredTime-intensiveTime-intensive
    Dependent upon consistent EHR documentationRisk score manually entered into EHR or databaseTechnical skills required
    Difficulty including psychosocial criteriaDeveloping new criteriaDependent upon consistent EHR documentation
    • EHR, electronic health record.

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The Journal of the American Board of Family     Medicine: 32 (4)
The Journal of the American Board of Family Medicine
Vol. 32, Issue 4
July-August 2019
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Implementing Risk Stratification in Primary Care: Challenges and Strategies
Jesse Wagner, Jennifer D. Hall, Rachel L. Ross, David Cameron, Bhavaya Sachdeva, Devan Kansagara, Deborah J. Cohen, David A. Dorr
The Journal of the American Board of Family Medicine Jul 2019, 32 (4) 585-595; DOI: 10.3122/jabfm.2019.04.180341

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Implementing Risk Stratification in Primary Care: Challenges and Strategies
Jesse Wagner, Jennifer D. Hall, Rachel L. Ross, David Cameron, Bhavaya Sachdeva, Devan Kansagara, Deborah J. Cohen, David A. Dorr
The Journal of the American Board of Family Medicine Jul 2019, 32 (4) 585-595; DOI: 10.3122/jabfm.2019.04.180341
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