Impact of and Satisfaction with a New eConsult Service: A Mixed Methods Study of Primary Care Providers

From the C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada (CL, PD, JJ); the Departments of Family Medicine (CL) and Medicine (EK), University of Ottawa, Ottawa, Ontario, Canada; the Champlain Local Health Integration Network, Ottawa, Ontario, Canada (AA); and the Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada (EK).

From the C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada (CL, PD, JJ); the Departments of Family Medicine (CL) and Medicine (EK), University of Ottawa, Ottawa, Ontario, Canada; the Champlain Local Health Integration Network, Ottawa, Ontario, Canada (AA); and the Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada (EK).

From the C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada (CL, PD, JJ); the Departments of Family Medicine (CL) and Medicine (EK), University of Ottawa, Ottawa, Ontario, Canada; the Champlain Local Health Integration Network, Ottawa, Ontario, Canada (AA); and the Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada (EK).

From the C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada (CL, PD, JJ); the Departments of Family Medicine (CL) and Medicine (EK), University of Ottawa, Ottawa, Ontario, Canada; the Champlain Local Health Integration Network, Ottawa, Ontario, Canada (AA); and the Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada (EK).

From the C.T. Lamont Primary Health Care Research Centre, Bruyère Research Institute, Ottawa, Ontario, Canada (CL, PD, JJ); the Departments of Family Medicine (CL) and Medicine (EK), University of Ottawa, Ottawa, Ontario, Canada; the Champlain Local Health Integration Network, Ottawa, Ontario, Canada (AA); and the Division of Endocrinology/Metabolism, The Ottawa Hospital, Ottawa, Ontario, Canada (EK).