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Research ArticleOriginal Research

Mental Health, Substance Abuse, and Health Behavior Services in Patient-Centered Medical Homes

Rodger Kessler, Benjamin F. Miller, Mark Kelly, Debbie Graham, Amanda Kennedy, Benjamin Littenberg, Charles D. MacLean, Constance van Eeghen, Sarah Hudson Scholle, Manasi Tirodkar, Suzanne Morton and Wilson D. Pace
The Journal of the American Board of Family Medicine September 2014, 27 (5) 637-644; DOI: https://doi.org/10.3122/jabfm.2014.05.140021
Rodger Kessler
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
PhD
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Benjamin F. Miller
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
PsyD
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Mark Kelly
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
BA
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Debbie Graham
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MPH
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Amanda Kennedy
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
PharmD
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Benjamin Littenberg
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MD
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Charles D. MacLean
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MD
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Constance van Eeghen
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
DrPH
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Sarah Hudson Scholle
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MPH, DrPH
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Manasi Tirodkar
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
PhD
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Suzanne Morton
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MBA, MPH
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Wilson D. Pace
From the Department of Family Medicine (RK, MK), Department of General Internal Medicine (AK, BL, CDM, CVE), University of Vermont College of Medicine, Burlington; the University of Colorado, Denver, School of Medicine, Denver (BFM, WP); the National Committee for Quality Assurance, Washington, DC (SHS, MT, SM); and the American Academy of Family Physicians, Leawood, KS (DG, WDP).
MD
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  • Article
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Article Figures & Data

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    The Complete Survey

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    Questions in the Mental Health Organizational Index

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    Results for Mental Health Clinical Index

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    Table 1. Practice Demographic Characteristics of the Sample (n = 123)
    CharacteristicsPractices (%)
    <5 Physicians55
    NCQA recognition level
        1 or 244
        356
    Ownership
        Physician owned50
        Other40
    >20% of patients with Medicaid or other public insurance or no insurance33
    Practices with more than one location37
    Specialty
        Internal medicine only22
        Family practice only40
        Pediatrics only6
        Combination25
        Other specialty6
    • NCQA, National Committee for Quality Assurance.

    • View popup
    Table 2. Frequency of Behavioral Health Providers in Patient-Centered Medical Home Practices
    Behavioral Health ProviderPractices (%)
    Any behavioral health clinician on site42
    Case manager62
    Psychiatrist16
    Psychologist22
    Social Worker25
    Substance abuse clinician9
    • View popup
    Table 3. Comparison of Referral Processes for Behavioral Health versus Other Medical Subspecialty among Patient-Centered Medical Home practices
    ProcessPractices Reporting That They Have a Standardized Process (%)
    MH/SACardiologyP Value (MH/SA vs Cardiology)EndocrinologyP Value (MH/SA vs Endocrinology)
    Processing referrals8491.00690.01
    Tracking referrals7585.00183.003
    Providing patient history and other information to specialists8396.000696.0006
    Receiving consultation reports from specialists7796<.000196.0001
    Helping patients schedule appointments with specialists outside the practice7887.0484.24
    • MH/SA, mental health/substance abuse.

    • View popup
    Table 4. Results for Mental Health Organization Index
    Organizational ItemsPractices Reporting Each Organizational Item (%)
    Yes, Works WellYes, Needs ImprovementNo
    Use of formal screening tool for:
        Depression and/or other mental health problems463420
        Alcohol problems393229
        Substance use problems333236
        ADHD in children or adults342442
    Standardized process to make referrals to MH/substance use providers503316
    Standardized process to track referrals to MH/substance use providers334125
    Regularly provide patient history and other information to MH/substance use providers592516
    Regularly receive consultation reports from MH/substance use providers344323
    Help patients schedule outside appointments with MH/substance use providers413722
    Yes (2 points)No (0 points)
    Has at least one mental health clinician at the practice4258
    Scheduling of appointments with mental health clinicians at the practice in same manner as medical appointments3664
    Availability of same-day appointments with a mental health clinician2872
    Mental Health Organizational Index, mean (SD)12.3 (5.6)
    • ADHD, attention deficit hyperactivity disorder; MH, mental health; SD, standard deviation.

    • View popup
    Table 5. Reporting on Mental Health Organizational Index and Mental Health Clinical Index By Practice Characteristics
    Mental Health Organizational IndexMental Health Clinical Index
    Mean (SD)P Value (Difference across CategoriesMean (SD)P Value (Difference across Categories)
    Ownership/affiliation.07.75
        Physician owned (n = 61,61)11.4 (5.5)7.8 (5.0)
        Other (n = 49,49)13.4 (5.9)7.5 (5.4)
    Practice size.30.95
        <5 Physicians (n = 66,65)11.9 (5.3)7.6 (5.3)
        ≥5 Physicians (n = 53,51)12.9 (5.7)7.5 (5.1)
    NCQA patient-centered medical home recognition.86.11
        Level 1 or 2 (n = 53,51)12.2 (5.6)6.7 (5.8)
        Level 3 (n = 66,65)12.4 (5.4)8.2 (4.6)
    Insurance mix<.0001.003
        ≤20% of patients with Medicaid or other public insurance or no insurance (n = 63,63)10.4 (5.4)6.6 (4.7)
        >20% of patients with Medicaid or other public insurance or no insurance (n = 41,41)14.9 (5.4)9.7 (5.4)
    • NCQA, National Committee for Quality Assurance.

    • View popup
    Table 6. Obstacles That Limit Mental Health, Substance Abuse, and Health Behavior Implementation Somewhat or a Lot
    ObstaclesPractices (%)
    Lack of time92
    Lack of reimbursement91
    Lack of expertise74
    Lack of space51
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The Journal of the American Board of Family     Medicine: 27 (5)
The Journal of the American Board of Family Medicine
Vol. 27, Issue 5
September-October 2014
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Mental Health, Substance Abuse, and Health Behavior Services in Patient-Centered Medical Homes
Rodger Kessler, Benjamin F. Miller, Mark Kelly, Debbie Graham, Amanda Kennedy, Benjamin Littenberg, Charles D. MacLean, Constance van Eeghen, Sarah Hudson Scholle, Manasi Tirodkar, Suzanne Morton, Wilson D. Pace
The Journal of the American Board of Family Medicine Sep 2014, 27 (5) 637-644; DOI: 10.3122/jabfm.2014.05.140021

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Mental Health, Substance Abuse, and Health Behavior Services in Patient-Centered Medical Homes
Rodger Kessler, Benjamin F. Miller, Mark Kelly, Debbie Graham, Amanda Kennedy, Benjamin Littenberg, Charles D. MacLean, Constance van Eeghen, Sarah Hudson Scholle, Manasi Tirodkar, Suzanne Morton, Wilson D. Pace
The Journal of the American Board of Family Medicine Sep 2014, 27 (5) 637-644; DOI: 10.3122/jabfm.2014.05.140021
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