Building a Patient-Centered Medical Home: Obtaining the Patient's Voice

References

1. 1.↵
   American Academy of Family Physicians, American Academy of Pediatrics, American College of Physicians, American Osteopathic Association. Joint Principles of the Patient-Centered Medical Home; 2007. Available at http://www.acponline.org/advocacy/where_we_stand/medical_home/approve_jp.pdf. Accessed August 2, 2010.
2. 2.↵
   Committee on Quality Health Care in America, Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy of Sciences; 2001.
3. 3.↵
   1. Audet AM,
   2. Davis K,
   3. Schoenbaum SC

   . Adoption of patient-centered care practices by physicians: results from a national survey. Arch Intern Med. 2006;166:754–9.

   OpenUrlCrossRefPubMedWeb of Science
4. 4.↵
   1. Berenson RA,
   2. Hammons T,
   3. Gans DN,
   4. et al

   . A house is not a home: keeping patients at the center of practice redesign. Health Aff (Millwood). 2008;27:1219–30.

   OpenUrlAbstract/FREE Full Text
5. 5.↵
   1. Landon BE,
   2. Gill JM,
   3. Antonelli RC,
   4. Rich EC

   . Prospects for rebuilding primary care using the patient-centered medical home. Health Aff (Millwood). 2010;29(5):827–34.

   OpenUrlAbstract/FREE Full Text
6. 6.↵
   1. Gerteis M,
   2. Edgman-Levitan S,
   3. Daley J,
   4. Delbanco T

   . Through the patient's eyes: understanding and promoting patient-centered care. San Francisco: Jossey-Bass; 1993.
7. 7.↵
   1. Mead N,
   2. Bower P

   . Measuring patient-centeredness: a comparison of three observation-based instruments. Patient Educ Couns. 2000;39:71–80.

   OpenUrlCrossRefPubMedWeb of Science
8. 8.↵
   1. Anderson R,
   2. Barbara A,
   3. Feldman S

   . What patients want: a content analysis of key qualities that influence patient satisfaction. J Med Pract Manage. 2007;22:255–61.

   OpenUrlPubMed
9. 9.↵
   1. Otani K,
   2. Kurz RS,
   3. Harris LE

   . Managing primary care using patient satisfaction measures. J Healthc Manag. 2005;50:311–24, discussion 324–15.

   OpenUrlPubMedWeb of Science
10. 10.↵
    1. Rittenhouse DR,
    2. Thom DH,
    3. Schmittdiel JA

    . Developing a policy-relevant research agenda for the patient-centered medical home: a focus on outcomes. J Gen Intern Med. 2010;25:593–600.

    OpenUrlPubMedWeb of Science
11. 11.↵
    1. Carrier E,
    2. Gourevitch MN,
    3. Shah NR

    . Medical homes: challenges in translating theory into practice. Med Care. 2009;47:714–22.

    OpenUrlCrossRefPubMedWeb of Science
12. 12.↵
    1. Davis K,
    2. Schoenbaum SC,
    3. Audet AM

    . A 2020 vision of patient-centered primary care. J Gen Intern Med. 2005;20:953–7.

    OpenUrlCrossRefPubMedWeb of Science
13. 13.↵
    1. Nutting PA,
    2. Crabtree BF,
    3. Stewart EE,
    4. et al

    . Effect of facilitation on practice outcomes in the National Demonstration Project model of the patient-centered medical home. Ann Fam Med. 2010;8(Suppl 1):S33–44.

    OpenUrlAbstract/FREE Full Text
14. 14.↵
    1. Homer CJ,
    2. Baron RJ

    . How to scale up primary care transformation: what we know and what we need to know? J Gen Intern Med. 2010;25:625–9.

    OpenUrlCrossRefPubMedWeb of Science
15. 15.↵
    1. Wagner EH,
    2. Austin BT,
    3. Von Korff M

    . Organizing care for patients with chronic illness. Milbank Q. 1996;74:511–44.

    OpenUrlCrossRefPubMedWeb of Science
16. 16.↵
    1. Ferrante JM,
    2. Balasubramanian BA,
    3. Hudson SV,
    4. Crabtree BF

    . Principles of the patient-centered medical home and preventive services delivery. Ann Fam Med. 2010;8:108–16.

    OpenUrlAbstract/FREE Full Text