Skip to main content

Main menu

  • HOME
  • ARTICLES
    • Current Issue
    • Abstracts In Press
    • Archives
    • Special Issue Archive
    • Subject Collections
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • The Editing Fellowship
    • Editorial Board
    • Indexing
    • Editors' Blog
  • CLASSIFIEDS
  • Other Publications
    • abfm

User menu

Search

  • Advanced search
American Board of Family Medicine
  • Other Publications
    • abfm
American Board of Family Medicine

American Board of Family Medicine

Advanced Search

  • HOME
  • ARTICLES
    • Current Issue
    • Abstracts In Press
    • Archives
    • Special Issue Archive
    • Subject Collections
  • INFO FOR
    • Authors
    • Reviewers
    • Call For Papers
    • Subscribers
    • Advertisers
  • SUBMIT
    • Manuscript
    • Peer Review
  • ABOUT
    • The JABFM
    • The Editing Fellowship
    • Editorial Board
    • Indexing
    • Editors' Blog
  • CLASSIFIEDS
  • JABFM on Bluesky
  • JABFM On Facebook
  • JABFM On Twitter
  • JABFM On YouTube
Research ArticleOriginal Research

Assessing the Impact on Patient–Physician Interaction When Physicians Use Personal Digital Assistants: A Northeastern Ohio Network (NEON®) Study

Gary McCord, Brian F. Pendleton, Susan Labuda Schrop, Lisa Weiss, LuAnne Stockton and Lynn M. Hamrich
The Journal of the American Board of Family Medicine July 2009, 22 (4) 353-359; DOI: https://doi.org/10.3122/jabfm.2009.04.080056
Gary McCord
MA
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Brian F. Pendleton
PhD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Susan Labuda Schrop
MS
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Lisa Weiss
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
LuAnne Stockton
BA, BS
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Lynn M. Hamrich
MD
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • References
  • Info & Metrics
  • PDF
Loading

Article Figures & Data

Tables

    • View popup
    Table 1.

    Description of the Study Sample of Patients Who Completed the Portable Digital Assistant Survey (n = 264)

    Type of Siten (%)
        Community-based68 (24)
        Family medicine residency189 (67)
        Underserved27 (10)
    Patients’ sex
        Male63 (22)
        Female221 (78)
    Patients’ race
        White216 (76)
        Black65 (23)
        Other3 (1)
    Patients’ age (years)
        Mean44.3
        SD17.0
        Range18–88
    Patients’ insurance status
        Private only89 (31)
        Medicaid only74 (26)
        Free/self pay/sliding scale64 (23)
        Medicare only25 (9)
        Medicare/private17 (6)
        Medicaid/Medicare15 (5)
    Patients’ highest level of education (years)
        0–88 (3)
        9–1123 (8)
        High school graduate91 (32)
        Technical school graduate22 (8)
        13–1486 (30)
        15–1642 (15)
        17–1812 (4)
    Physicians’ sex
        Male206 (73)
        Female78 (27)
    Patient-physician gender pair
        Female patient/male physician152 (54)
        Female patient/female physician69 (24)
        Male patient/male physician54 (19)
        Male patient/female physician9 (3)
    • View popup
    Table 2.

    Descriptive Statistics for the Likert-Scaled, Patient-Centered Survey Items

    Response OptionsN (%)Mean (SD)
    How surprised were you that your doctor used a PDA? (N = 284)
        1 = Extremely surprised4 (1)4.2 (1.1)
        2 = Very surprised18 (6)
        3 = No effect63 (22)
        4 = A little surprised43 (15)
        5 = Not surprised at all156 (55)
    How did the PDA affect your confidence in your doctor? (n = 282)
        1 = Much less confidence4 (1)3.5 (0.9)
        2 = A little less confident9 (3)
        3 = No change in confidence178 (63)
        4 = A little more confident36 (13)
        5 = Much more confident55 (20)
    How did the PDA make you feel about your doctor? (n = 283)
        1 = Many more bad feelings0 (0)3.6 (0.8)
        2 = Some bad feelings4 (1)
        3 = No change in feelings171 (60)
        4 = Some good feelings51 (18)
        5 = Many more good feelings57 (20)
    How comfortable were you with your doctor using a PDA? (n = 283)
        1 = Much less comfortable2 (1)3.5 (0.9)
        2 = Somewhat less comfortable7 (2)
        3 = No change in comfort171 (60)
        4 = Somewhat more comfortable45 (16)
        5 = Much more comfortable58 (20)
    How did the PDA affect your communication with your doctor? (N = 284)
        1 = Much worse0 (0)3.4 (0.7)
        2 = Somewhat worse7 (2)
        3 = No effect206 (73)
        4 = Somewhat better35 (12)
        5 = Much better36 (13)
    How did the PDA change your relationship with your doctor? (N = 284)
        1 = Much less personal0 (0)3.2 (0.6)
        2 = Somewhat less personal10 (4)
        3 = No change237 (83)
        4 = Somewhat more personal19 (7)
        5 = Much more personal18 (6)
    How smart do you think your doctor is because he/she used a PDA? (N = 284)
        1 = Much less smart0 (0)3.5 (0.8)
        2 = Somewhat less smart5 (2)
        3 = No change171 (60)
        4 = Somewhat more smart60 (21)
        5 = Much more smart48 (17)
    How did the PDA affect your satisfaction with the visit? (N = 284)
        1 = Much less satisfied0 (0)3.4 (0.8)
        2 = Somewhat less satisfied5 (2)
        3 = No effect190 (67)
        4 = Somewhat more satisfied49 (17)
        5 = Much more satisfied40 (14)
    • PDA, personal digital assistant.

    • View popup
    Table 3.

    Predictors of Physician Explanation of Personal Digital Assistant (PDA) Use, Controlling for Patient Demographics (Logistic Regression Model)

    VariableOdds Ratio (95% CI)
    Patient sex1.355 (0.695, 2.643)
    Patient race1.725 (0.888, 3.352)
    Patient age0.988 (0.971, 1.006)
    Male physician1.875 (1.013, 3.470)
    Private site3.167 (1.519, 6.604)
    Underserved site3.522 (1.258, 9.861)
    Medicaid2.543 (1.206, 5.362)
    Patients who observed PDA use*2.238 (1.237, 4.046)
    Communication2.187 (1.345, 3.487)
    • * Patients who observed physician PDA use both during the index visit and at least one previous visit.

PreviousNext
Back to top

In this issue

The Journal of the American Board of Family Medicine: 22 (4)
The Journal of the American Board of Family Medicine
Vol. 22, Issue 4
July-August 2009
  • Table of Contents
  • Table of Contents (PDF)
  • Cover (PDF)
  • Index by author
  • Back Matter (PDF)
  • Front Matter (PDF)
Print
Download PDF
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on American Board of Family Medicine.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Assessing the Impact on Patient–Physician Interaction When Physicians Use Personal Digital Assistants: A Northeastern Ohio Network (NEON®) Study
(Your Name) has sent you a message from American Board of Family Medicine
(Your Name) thought you would like to see the American Board of Family Medicine web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
5 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Assessing the Impact on Patient–Physician Interaction When Physicians Use Personal Digital Assistants: A Northeastern Ohio Network (NEON®) Study
Gary McCord, Brian F. Pendleton, Susan Labuda Schrop, Lisa Weiss, LuAnne Stockton, Lynn M. Hamrich
The Journal of the American Board of Family Medicine Jul 2009, 22 (4) 353-359; DOI: 10.3122/jabfm.2009.04.080056

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
Assessing the Impact on Patient–Physician Interaction When Physicians Use Personal Digital Assistants: A Northeastern Ohio Network (NEON®) Study
Gary McCord, Brian F. Pendleton, Susan Labuda Schrop, Lisa Weiss, LuAnne Stockton, Lynn M. Hamrich
The Journal of the American Board of Family Medicine Jul 2009, 22 (4) 353-359; DOI: 10.3122/jabfm.2009.04.080056
Twitter logo Facebook logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
    • Abstract
    • Methods
    • Results
    • Discussion
    • Conclusion
    • Notes
    • References
  • Figures & Data
  • References
  • Info & Metrics
  • PDF

Related Articles

  • Guest Family Physician Commentaries
  • PubMed
  • Google Scholar

Cited By...

  • Must we appear to be all-knowing?: Patients' and family physicians' perspectives on information seeking during consultations
  • Fourth Journal of the American Board of Family Medicine Practice-based Research Theme Issue
  • Practice-based Research is Community Engagement
  • Google Scholar

More in this TOC Section

  • Successful Implementation of Integrated Behavioral Health
  • Identifying and Addressing Social Determinants of Health with an Electronic Health Record
  • Integrating Adverse Childhood Experiences and Social Risks Screening in Adult Primary Care
Show more Original Research

Similar Articles

Navigate

  • Home
  • Current Issue
  • Past Issues

Authors & Reviewers

  • Info For Authors
  • Info For Reviewers
  • Submit A Manuscript/Review

Other Services

  • Get Email Alerts
  • Classifieds
  • Reprints and Permissions

Other Resources

  • Forms
  • Contact Us
  • ABFM News

© 2025 American Board of Family Medicine

Powered by HighWire