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Research ArticleOriginal Research

The Impact of Telehealth on Primary Care Physician Panel Sizes: A Modeling Study

Linda V. Green, Sergei Savin, Grant Greenberg, Scott Hines, Derek Lake, Michael Minear and Robert X. Murphy
The Journal of the American Board of Family Medicine September 2022, jabfm.2022.AP.210435; DOI: https://doi.org/10.3122/jabfm.2022.AP.210435
Linda V. Green
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
PhD
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Sergei Savin
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
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Grant Greenberg
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
MD
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Scott Hines
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
MD
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Derek Lake
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
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Michael Minear
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
MS
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Robert X. Murphy Jr
From Columbia Business School, Columbia University, New York, NY (LVG); Wharton School, University of Pennsylvania, Philadelphia, PA (SS); Lehigh Valley Health Network, Whitehall, PA (GG, MM and RXM); and Crystal Run Healthcare, Middletown, NY (SH and DL).
MD
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  • Article
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Article Figures & Data

Tables

    • View popup
    Table 1.

    Patient Panel Sizes Assuming 75% of Patients Receive Same-Day Appointments

    Rescheduled No-Show Frequency for tele-visits = 0.25Fraction of tele-visits
    0%25%50%
    Tele-visit duration22 minutes156915691569
    19 minutes156916501713
    16 minutes156917071850
    • View popup
    Table 2.

    Patient Panel Sizes Assuming 75% of Patients Receive Same-Day Appointments

    Rescheduled No-Show Frequency for tele-visits = 0.15Fraction of tele-visits
    0%25%50%
    Tele-visit duration22 minutes156916181670
    19 minutes156916971817
    16 minutes156917491948
    • View popup
    Table 3.

    Patient Panel Sizes Assuming 75% of Patients Receive Same-Day Appointments

    Rescheduled No-Show Frequency for tele-visits = 0.05Fraction of tele-visits
    0%25%50%
    Tele-visit duration22 minutes156916571758
    19 minutes156917381907
    16 minutes156917842033
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The Journal of the American Board of Family     Medicine: 38 (1)
The Journal of the American Board of Family Medicine
Vol. 38, Issue 1
January-February 2025
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The Impact of Telehealth on Primary Care Physician Panel Sizes: A Modeling Study
Linda V. Green, Sergei Savin, Grant Greenberg, Scott Hines, Derek Lake, Michael Minear, Robert X. Murphy
The Journal of the American Board of Family Medicine Sep 2022, jabfm.2022.AP.210435; DOI: 10.3122/jabfm.2022.AP.210435

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The Impact of Telehealth on Primary Care Physician Panel Sizes: A Modeling Study
Linda V. Green, Sergei Savin, Grant Greenberg, Scott Hines, Derek Lake, Michael Minear, Robert X. Murphy
The Journal of the American Board of Family Medicine Sep 2022, jabfm.2022.AP.210435; DOI: 10.3122/jabfm.2022.AP.210435
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Keywords

  • Family Medicine
  • Health Services Accessibility
  • No-Show Patients
  • Primary Care Physicians
  • Primary Health Care
  • Simulation Model
  • Telemedicine
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