Patient Perceptions of Video Visits in a Fee-for-Service Model

References

1. 1.↵
   1. Barnett ML,
   2. Ray KN,
   3. Souza J,
   4. et al

   . Trends in telemedicine use in a large commercially insured population, 2005-2017. JAMA 2018;320:2147.

   OpenUrlPubMed
2. 2.↵
   1. Peden CJ,
   2. Mohan S,
   3. Pagán V

   . Telemedicine and COVID-19: an observational study of rapid scale up in a US academic medical system. J Gen Intern Med 2020;35:2823.

   OpenUrlCrossRef
3. 3.↵
   1. Artandi M,
   2. Thomas S,
   3. Shah NR,
   4. et al.

   [Internet]. Rapid system transformation to more than 75% primary care video visits within three weeks at Stanford: response to public safety crisis during a pandemic. N Engl J Med Catal; 2020. Available from: https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0100.
4. 4.↵
   1. Mehrotra A,
   2. Ray K,
   3. Brockmeyer DM,
   4. et al.

   [Internet]. Rapidly converting to “virtual practices”: outpatient care in the era of Covid-19. N Engl J Med Catal; 2020. Available from: https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0091.
5. 5.↵
   1. Wosik J,
   2. Fudim M,
   3. Cameron B,
   4. et al

   . Telehealth transformation: COVID-19 and the rise of virtual care. J Am Med Inform Assoc 2020;27:957–62.

   OpenUrlCrossRefPubMed
6. 6.↵
   Coronavirus Aid, Relief, and Economic Security Act., H.R. 748 (2020).
7. 7.↵
   1. Thelen-Perry S,
   2. Ved R,
   3. Ellimoottil C

   . Evaluating the patient experience with urological video visits at an academic medical center. Mhealth 2018;4:54.

   OpenUrl
8. 8.↵
   1. Donelan K,
   2. Barreto EA,
   3. Sossong S,
   4. et al

   . Patient and clinician experiences with telehealth for patient follow-up care. Am J Manag Care 2019;25:40–4.

   OpenUrlPubMed
9. 9.↵
   1. Izquierdo RE,
   2. Knudson PE,
   3. Meyer S,
   4. et al

   . A comparison of diabetes education administered through telemedicine versus in person. Diabetes Care 2003;26:1002–7.

   OpenUrlAbstract/FREE Full Text
10. 10.↵
    1. Powell RE,
    2. Stone D,
    3. Hollander JE

    . Patient and health system experience with implementation of an enterprise-wide telehealth scheduled video visit program: mixed-methods study. J Med Internet Res. 2018;6:e10.

    OpenUrl
11. 11.↵
    1. Parsonson AO,
    2. Grimison P,
    3. Boyer M,
    4. et al.

    [Internet]. Patient satisfaction with telehealth consultations in medical oncology clinics: a cross-sectional study at a metropolitan centre during the COVID-19 pandemic. J Telemed Telecare; 2021. Available from: https://journals.sagepub.com/doi/10.1177/1357633X211045586.
12. 12.↵
    1. Odeh B,
    2. Kayyali R,
    3. Nabhani-Gebara S,
    4. et al

    . Evaluation of a telehealth service for COPD and HF patients: clinical outcome and patients' perceptions. J Telemed Telecare 2015;21:292–7.

    OpenUrlCrossRefPubMed
13. 13.↵
    1. Powell RE,
    2. Henstenburg JM,
    3. Cooper G,
    4. et al

    . Patient perceptions of telehealth primary care video visits. Ann Fam Med 2017;15:225–9.

    OpenUrlAbstract/FREE Full Text
14. 14.↵
    1. Donaghy E,
    2. Atherton H,
    3. Hammersley V,
    4. et al

    . Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care. Br J Gen Pract 2019;69:e586–e594.

    OpenUrlAbstract/FREE Full Text
15. 15.↵
    1. Mueller M,
    2. Knop M,
    3. Niehaves B,
    4. et al

    . Investigating the acceptance of video consultation by patients in rural primary care: empirical comparison of preusers and actual users. JMIR Med Inform 2020;8:e20813.

    OpenUrl
16. 16.↵
    1. Polinski JM,
    2. Barker T,
    3. Gagliano N,
    4. et al

    . Patients' satisfaction with and preference for telehealth visits. J Gen Intern Med 2016;31:269–75.

    OpenUrlCrossRefPubMed
17. 17.↵
    1. Gomez T,
    2. Anaya YB,
    3. Shih KJ,
    4. et al

    . A qualitative study of primary care physicians' experiences with telemedicine during COVID-19. J Am Board Fam Med 2021;34:S61–S70.

    OpenUrlAbstract/FREE Full Text
18. 18.↵
    1. Samples LS,
    2. Martinez J,
    3. Beru YN,
    4. et al

    . Provider perceptions of telemedicine video visits to home in a veteran population. Telemed e-Health 2021;27:422–6.

    OpenUrl
19. 19.↵
    1. Thiyagarajan A,
    2. Grant C,
    3. Griffiths F,
    4. et al

    . Exploring patients' and clinicians' experiences of video consultations in primary care: a systematic scoping review. BJGP Open 2020;4:bjgpopen20X101020.
20. 20.↵
    1. Scott DR,
    2. Batal HA,
    3. Majeres S,
    4. et al

    . Access and care issues in urban urgent care clinic patients. BMC Health Serv Res 2009;9:222.

    OpenUrlPubMed
21. 21.↵
    1. Kiil A,
    2. Houlberg K

    . How does copayment for health care services affect demand, health and redistribution? A systematic review of the empirical evidence from 1990 to 2011. Eur J Heal Econ 2014;15:813–28.

    OpenUrl
22. 22.↵
    1. Baum Z,
    2. Simmons MR,
    3. Guardiola JH,
    4. et al

    . Potential impact of co-payment at point of care to influence emergency department utilization. PeerJ 2016;4:e1544.

    OpenUrl
23. 23.↵
    National Quality Forum [Internet]. Creating a framework to support measure development for telehealth; 2017. Available from: http://www.qualityforum.org/Publications/2017/08/Creating_a_Framework_to_Support_Measure_Development_for_Telehealth.aspx.
24. 24.↵
    NBER [Internet]. Zip Code Distance Database—ZIP Code Tabulation Area (ZCTA) Distance Database; 2017. Available from: http://data.nber.org/data/zip-code-distance-database.html.
25. 25.↵
    1. Martinez KA,
    2. Rood M,
    3. Jhangiani N,
    4. et al

    . Patterns of use and correlates of patient satisfaction with a large nationwide direct to consumer telemedicine service. J Gen Intern Med 2018;33:1768–73.

    OpenUrlCrossRefPubMed
26. 26.↵
    1. Lawrence K,
    2. Hanley K,
    3. Adams J,
    4. et al

    . Building telemedicine capacity for trainees during the novel coronavirus outbreak: a case study and lessons learned. J Gen Intern Med 2020;35:2675–9.

    OpenUrl
27. 27.↵
    1. Welch BM,
    2. Harvey J,
    3. O'Connell NS,
    4. et al

    . Patient preferences for direct-to-consumer telemedicine services: a nationwide survey. BMC Health Serv Res 2017;17:784.

    OpenUrlPubMed