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Brief ReportBrief Report

High Volume Portal Usage Impacts Practice Resources

Augustine Chavez, Jesse Bracamonte, Molly Kresin, Michael Yardley and Michael Grover
The Journal of the American Board of Family Medicine May 2020, 33 (3) 452-455; DOI: https://doi.org/10.3122/jabfm.2020.03.190401
Augustine Chavez
From Mayo Clinic Arizona, Scottsdale (AC, JB, MK, MG); Mayo Clinic Minnesota, Rochester (MY).
MD
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Jesse Bracamonte
From Mayo Clinic Arizona, Scottsdale (AC, JB, MK, MG); Mayo Clinic Minnesota, Rochester (MY).
DO
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Molly Kresin
From Mayo Clinic Arizona, Scottsdale (AC, JB, MK, MG); Mayo Clinic Minnesota, Rochester (MY).
DO
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Michael Yardley
From Mayo Clinic Arizona, Scottsdale (AC, JB, MK, MG); Mayo Clinic Minnesota, Rochester (MY).
MBA
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Michael Grover
From Mayo Clinic Arizona, Scottsdale (AC, JB, MK, MG); Mayo Clinic Minnesota, Rochester (MY).
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    Figure 1.

    Average monthly inbox messages.

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    Figure 2.

    Inbox management burden. Abbreviations: FTE, full-time equivalent.

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The Journal of the American Board of Family     Medicine: 33 (3)
The Journal of the American Board of Family Medicine
Vol. 33, Issue 3
May/June 2020
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High Volume Portal Usage Impacts Practice Resources
Augustine Chavez, Jesse Bracamonte, Molly Kresin, Michael Yardley, Michael Grover
The Journal of the American Board of Family Medicine May 2020, 33 (3) 452-455; DOI: 10.3122/jabfm.2020.03.190401

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High Volume Portal Usage Impacts Practice Resources
Augustine Chavez, Jesse Bracamonte, Molly Kresin, Michael Yardley, Michael Grover
The Journal of the American Board of Family Medicine May 2020, 33 (3) 452-455; DOI: 10.3122/jabfm.2020.03.190401
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