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Article CommentaryCommentary

Do Patients Want Help Addressing Social Risks?

Emilia H. De Marchis, Hugh Alderwick and Laura M. Gottlieb
The Journal of the American Board of Family Medicine March 2020, 33 (2) 170-175; DOI: https://doi.org/10.3122/jabfm.2020.02.190309
Emilia H. De Marchis
From the Department of Family & Community Medicine, University of California–San Francisco, San Francisco, CA (EHD, LMG); Health Foundation, London, UK (HA).
MD, MAS
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Hugh Alderwick
From the Department of Family & Community Medicine, University of California–San Francisco, San Francisco, CA (EHD, LMG); Health Foundation, London, UK (HA).
BA
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Laura M. Gottlieb
From the Department of Family & Community Medicine, University of California–San Francisco, San Francisco, CA (EHD, LMG); Health Foundation, London, UK (HA).
MD, MPH
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Article Figures & Data

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    Table 1.

    Discrepancy Between Positive Social Risk and Interest in Assistance: Examples from US Health Services Published Research*

    Authors (Publication Years)Social Risk DomainPositive Screen, %Positive Screen Interested in Assistance, %†
    Bottino et al. (2017)19Food insecurity3254
    Eismann et al. (2018)26Food insecurity1190
    Harsh punishment170
    Parental stress1479
    Parental depression974
    Parental substance use<150
    Safety concern671
    Fox et al. (2016)20Food insecurity34‡75§
    Garg et al. (2010)25Childcare2964‖
    Education9
    Food insecurity11
    Housing instability12
    Insurance6
    Public benefits5
    Utilities7
    Gold et al. (2018)7Multiple social risk factors91; 98‖,¶15; 21
    Hassan et al. (2015)14Education14#56
    Financial strain1083
    Food insecurity2938
    Housing instability3437
    Safety concern1616
    Substance use206
    Knowles et al. (2018)21Food insecurity1656
    Martel et al. (2018)22Food insecurity-††63
    Schickedanz et al. (2019)23Multiple social risk factors53‖48‖
    Swavely et al. (2018)5Food insecurity2748
    Tong et al. (2018)6Education267
    Financial strain110
    Food insecurity722
    Housing instability420
    Safety concern2100
    Social isolation250
    Uwemedimo and May (2018)24Multiple social risk factors43‖49
    • ↵* These are examples from previously published literature but do not reflect findings from a systematic literature review.

    • ↵† Depending on study outcome, interest signifies acceptance of referral, intervention enrollment, or similar metric. Type of assistance offered differed by study and may account for some of the noted fluctuations in interest in assistance between studies.

    • ↵‡ Thirty-four percent were eligible for/offered a referral to food bank based on being food insecure or having public insurance, and not already enrolled in Supplemental Nutrition Assistance Program (SNAP). Only 24% screened positive for food insecurity.

    • ↵§ 75% of those eligible for referral, agreed to be referred, but only 8% were confirmed to have enrolled in the food bank.

    • ↵‖ Authors did not provide information to separate by domain.

    • ↵¶ Results reported are for overall percentage of participants with ≥1 endorsed social risk and percentage of those who were interested in assistance, from two different community health centers.

    • ↵# Showing the percentage of participants who screened positive for a “major problem” in each domain.

    • ** Included nutrition/bodyweight.

    • ↵†† Authors only reported the total number of patients with food insecurity who accepted a referral.

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    Table 2.

    Potential Sources of Discrepancy Between Patients’ Social Risk Screening Results and Interest in Assistance

    SourceSignificanceImplications for Equity
    Validity of Social Risk Screening
     Lack of psychometric testing of social risk screening toolsLow specificity may exaggerate social risks in some populations (high false positive rate), while underestimating them in others (low sensitivity; high false-negative rate).Social risk screening tools may be less valid/reliable in different patient populations. If resources are distributed based on screening results, there may be a disparate distribution of resources.
     Use of social risk screening tool as a diagnostic toolIf health care teams rely on a screening tool to diagnose social risks, they may offer resources to patients without clarifying patients’ perceived needs and priorities (relates to psychometric properties of tools, but also patient preferences and priorities).Health care teams may draw incorrect conclusions about the needs of their patients based on improper use of screening tools, along with a lack of patient-centered implementation. If vulnerable patient groups have a limited understanding of what is being offered, or feel less empowered to accept resources, they may disproportionately decline assistance.
    Lack of Patient Interest in Assistance
     Patient does not think health care is an appropriate setting for social care interventionsPatient experiences within health care and with social care in general may influence their view on the appropriateness of social care interventions in health care (e.g. prior discrimination).Marginalized patients may be more wary of the health care system’s involvement in their social sphere, leading them to decline assistance.
     Patient already getting assistance elsewhereIf a patient’s needs are already being at least partially addressed elsewhere, additional resources from the health care system may not be needed. Patients may, however, be unaware of additional supports they are eligible for that could provide further benefit.Without clarifying where patients are getting support to identify potential gaps or vulnerabilities, less empowered patients may be less able to seek or ask about additional support.
     Patient does not prioritize social care during clinical encountersPatients may have competing interests for visits.Patients with more complex medical needs and/or poor health literacy may be less interested in discussing social risks, though risks may have profound implications for their medical care and health outcomes.
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The Journal of the American Board of Family  Medicine: 33 (2)
The Journal of the American Board of Family Medicine
Vol. 33, Issue 2
March/April 2020
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Do Patients Want Help Addressing Social Risks?
Emilia H. De Marchis, Hugh Alderwick, Laura M. Gottlieb
The Journal of the American Board of Family Medicine Mar 2020, 33 (2) 170-175; DOI: 10.3122/jabfm.2020.02.190309

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Do Patients Want Help Addressing Social Risks?
Emilia H. De Marchis, Hugh Alderwick, Laura M. Gottlieb
The Journal of the American Board of Family Medicine Mar 2020, 33 (2) 170-175; DOI: 10.3122/jabfm.2020.02.190309
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Keywords

  • Delivery of Health Care
  • Health Equity
  • Patient Care Team
  • Patient Preference
  • Population Health
  • Risk Factors
  • Social Determinants of Health
  • Social Work

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