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Research ArticleOriginal Research

Doctor-Patient Trust Among Chronic Pain Patients on Chronic Opioid Therapy after Opioid Risk Reduction Initiatives: A Survey

Karen J. Sherman, Rod L. Walker, Kathleen Saunders, Susan M. Shortreed, Michael Parchman, Ryan N. Hansen, Manu Thakral, Evette J. Ludman, Sascha Dublin and Michael Von Korff
The Journal of the American Board of Family Medicine July 2018, 31 (4) 578-587; DOI: https://doi.org/10.3122/jabfm.2018.04.180021
Karen J. Sherman
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
PhD
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Rod L. Walker
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
MS
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Kathleen Saunders
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
JD
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Susan M. Shortreed
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
PhD
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Michael Parchman
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
MD, MPH
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Ryan N. Hansen
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
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Manu Thakral
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
PhD, NP
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Evette J. Ludman
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
PhD
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Sascha Dublin
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
MD, PhD
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Michael Von Korff
From Kaiser Permanente Washington Health Research Institute, Seattle, WA (KJS, RLW, KS, SMS, MP, RNH, MT, EJL, SD, MVK); Department of Epidemiology, University of Washington, Seattle (KJS, SD); Department of Biostatistics, University of Washington, Seattle (SMS); Department of Psychosocial and Community Health, School of Nursing, University of Washington, Seattle (MT); Departments of Pharmacy and Health Services, University of Washington, Seattle (RNH).
ScD
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  • Article
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Article Figures & Data

Tables

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    Table 1.

    Questions Related to Trust and Management of Opiate Pain Medicines

    Questions Asked Of Patients*
    I trust my doctor's judgment in managing my opiate pain medicine
    I feel my doctor trusts me in how I manage my opiate pain medicine
    I sometimes worry that my doctor will stop prescribing my opiate pain medicine
    My doctor, pharmacist or other providers made sure I was well informed about potential problems with opiate pain medicines
    • ↵* Response options were totally disagree, disagree, neutral, agree, and totally agree.

    • View popup
    Table 2.

    Key Components of Opioid Risk Reduction Initiatives and Selected Measures of Adherence to Risk Reduction Initiatives

    SourceIntervention ClinicsControl Clinics
    Washington State COT Guideline (enacted as law in March 2010)18
    Check appropriateness of pain treatmentXX
    Screen for drug abuse and diversionXX
    Group Health Opioid Risk Reduction Initiatives18,20,50
    Decrease COT dose (intervention clinic dose decreased from 74 mg MED to 46 mg MED versus control clinic decrease from 89 mg MED to 74 mg MED)X
    Online CME followed by 1-hour discussion in each intervention clinic (87% of primary care providers participated)X
    Medical staff leader advocacyX
    Designated physician to manage COT and expert consultation for physicians in each primary care clinicX
    Practice education tools (eg, patient education materials, care plan template, online calculator to estimate MED)X
    COT care plans documented in the EHR and financial incentive for completing the plans (documented care plans increased from 10% to over 80% over the course of the intervention)X
    Guideline-based monitoring visits and urine drug screening (urine drug screening increased from less than 15% in both intervention and control clinics to about 50% in the intervention clinics and less than 20% in the control clinics)X
    28-day-maximum opioid prescription and 5-day refill noticeX
    • COT, chronic opioid therapy; MED, morphine equvalent dose; CME, continuing medical education; EHR, electronic health record; X, component was used in these clinics.

    • View popup
    Table 3.

    Characteristics of Survey Respondents

    Intervention ClinicsControl ClinicsP value*
    n%n%
    Total935653
    Age, y.001
    18 to 44737.8578.7
    45 to 6443446.435854.8
    65+42845.823836.4
    Mean Age, y (SD)63 (12)61 (12).010
    Female58963.042064.3.590
    Non-Hispanic white78384.755987.3.147
    At least some college69174.044868.8.025
    Employment status.008
    Full time/part time31433.622334.2
    Disabled18219.517026.0
    Retired41043.924537.5
    Other283.0152.3
    Married (or living as married)61565.943867.2.601
    Lives in western Washington69374.135854.8<.001
    Mental health disorders (dx in past 36 months)62366.642364.8.444
    Alcohol use disorder (dx in past 36 months, not in remission)505.3324.9.692
    Nonopioid drug use disorder (dx in past 36 months)899.5345.2.002
    Opioid drug use disorder (dx in past 36 months)10110.87611.6.602
    Tobacco use disorder (dx in past 36 months)22424.015123.1.701
    Charlson comorbidity score (based on past 12 months).030
    042645.630747.0
    1 to 221923.418027.6
    3+29031.016625.4
    Average COT dose (in prior quarter)<.001
    <15 mg23224.89614.7
    15 to <50 mg43246.229645.3
    50 to <120 mg19921.315023.0
    120+ mg727.711117.0
    Mean # days of opioid use (in prior month) (SD)29 (3)29 (3).269
    Mean PEG score (SD)5.8 (2.2)5.9 (2.1).708
    Helpfulness of COT.510
    Not at all or a little helpful576.1436.6
    Moderately helpful30232.319329.6
    Very or extremely helpful57661.641663.8
    Bothersomeness of COT.283
    Not at all or a little bothersome80886.754784.2
    Moderately bothersome9910.68613.2
    Very or extremely bothersome252.7172.6
    • Some data were missing for race/ethnicity (1.5%), education (0.2%), employment (0.06%), marital status (0.2%), PEG score (0.8%), perceived helpfulness (0.1%), and bothersomeness (0.4%) of COT.

    • Counts and percentages in this table describe the survey respondents only and are not weighted to account for nonresponse.

    • ↵* P values are based on χ2 tests (for categorical variables) or t tests (for continuous variables) for whether the distributions of the given characteristics differ between survey respondents in the intervention and control clinics.

    • COT, chronic opioid therapy; dx, diagnosis; PEG, pain, enjoyment, and general activity.

    • SD, standard deviation.

    • View popup
    Table 4.

    Distribution of Trust and Related Characteristics among Survey Responders, with Percentages Weighted to Account for Nonresponse

    Intervention ClinicsControl Clinicsχ2P value*
    n%†n%†
    Total sample935653
    Trust doctor's judgment in managing medications‡.002
    Totally disagree151.960.9
    Disagree606.9274.4
    Neutral12213.3598.4
    Agree30833.221833.9
    Totally agree42644.734152.4
    Believe doctor trusts patient in managing medications‡.002
    Totally disagree101.491.3
    Disagree414.4131.9
    Neutral727.9345.8
    Agree30832.818627.8
    Totally agree50153.441063.3
    Sometimes worry doctor will stop prescribing opioids‡.007
    Totally disagree22323.719629.8
    Disagree27029.120932.3
    Neutral16317.99716.0
    Agree17519.110215.1
    Totally agree9210.2426.7
    Believe health care team made sure patient was well informed about potential problems with opioids‡.924
    Totally disagree70.881.2
    Disagree151.6111.7
    Neutral414.3324.3
    Agree31833.720932.1
    Totally agree55359.639160.7
    • ↵* P values are based on χ2 tests of whether the distributions of responses across the 5 categories for each question differ between participants in the intervention and control clinics after weighting for nonresponse.

    • ↵† While n's represent the raw counts, the computed percentages are based on weighting to account for nonresponse.

    • ↵‡ The proportion with missing data for each of the four questions were 0.4%, 0.3%, 1.2%, and 0.2%, respectively.

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The Journal of the American Board of Family     Medicine: 31 (4)
The Journal of the American Board of Family Medicine
Vol. 31, Issue 4
July-August 2018
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Doctor-Patient Trust Among Chronic Pain Patients on Chronic Opioid Therapy after Opioid Risk Reduction Initiatives: A Survey
Karen J. Sherman, Rod L. Walker, Kathleen Saunders, Susan M. Shortreed, Michael Parchman, Ryan N. Hansen, Manu Thakral, Evette J. Ludman, Sascha Dublin, Michael Von Korff
The Journal of the American Board of Family Medicine Jul 2018, 31 (4) 578-587; DOI: 10.3122/jabfm.2018.04.180021

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Doctor-Patient Trust Among Chronic Pain Patients on Chronic Opioid Therapy after Opioid Risk Reduction Initiatives: A Survey
Karen J. Sherman, Rod L. Walker, Kathleen Saunders, Susan M. Shortreed, Michael Parchman, Ryan N. Hansen, Manu Thakral, Evette J. Ludman, Sascha Dublin, Michael Von Korff
The Journal of the American Board of Family Medicine Jul 2018, 31 (4) 578-587; DOI: 10.3122/jabfm.2018.04.180021
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