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Research ArticleOriginal Research

Task Delegation and Burnout Trade-offs Among Primary Care Providers and Nurses in Veterans Affairs Patient Aligned Care Teams (VA PACTs)

Samuel T. Edwards, Christian D. Helfrich, David Grembowski, Elizabeth Hulen, Walter L. Clinton, Gordon B. Wood, Linda Kim, Danielle E. Rose and Greg Stewart
The Journal of the American Board of Family Medicine January 2018, 31 (1) 83-93; DOI: https://doi.org/10.3122/jabfm.2018.01.170083
Samuel T. Edwards
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
MD, MPH
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Christian D. Helfrich
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
MPH, PhD
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David Grembowski
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
PhD
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Elizabeth Hulen
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
MA
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Walter L. Clinton
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
PhD
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Gordon B. Wood
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
MS
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Linda Kim
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
PhD, MSN, RN, PHN
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Danielle E. Rose
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
PhD
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Greg Stewart
From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
PhD
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Article Information

vol. 31 no. 1 83-93
DOI 
https://doi.org/10.3122/jabfm.2018.01.170083
PubMed 
29330243

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication February 28, 2017
  • Revision received September 2, 2017
  • Accepted for publication September 10, 2017
  • Published online January 12, 2018.

Copyright & Usage 
© Copyright 2018 by the American Board of Family Medicine.

Author Information

  1. Samuel T. Edwards, MD, MPH,
  2. Christian D. Helfrich, MPH, PhD,
  3. David Grembowski, PhD,
  4. Elizabeth Hulen, MA,
  5. Walter L. Clinton, PhD,
  6. Gordon B. Wood, MS,
  7. Linda Kim, PhD, MSN, RN, PHN,
  8. Danielle E. Rose, PhD and
  9. Greg Stewart, PhD
  1. From the Section of General Internal Medicine and the Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland, OR (STE, EH); the Division of General Internal Medicine and Geriatrics and the Department of Family Medicine (STE), Oregon Health & Science University, Portland; the Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, US Department of Veterans Affairs, Seattle, WA (CDH, WLC, GBW); the Department of Health Services, University of Washington School of Public Health, Seattle (CDH, DG); the VA HSR&D Center for Study of Healthcare Innovation, Implementation & Policy, Greater Los Angeles Health Care System, Los Angeles, CA (LK, DER); the VISN 23 Patient Aligned Care Team Demonstration Laboratory, Iowa City VA Health Care System, Iowa City, IA (GS); and the Department of Management, University of Iowa, Iowa City (GS).
  1. Corresponding author: Samuel T. Edwards, MD, MPH, Section of General Internal Medicine, VA Portland Health Care System, 3710 SW US Veterans Hospital Rd. (R&D199), Portland, OR 97239 (E-mail: samuel.edwards{at}va.gov).
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The Journal of the American Board of Family     Medicine: 31 (1)
The Journal of the American Board of Family Medicine
Vol. 31, Issue 1
January-February 2018
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Task Delegation and Burnout Trade-offs Among Primary Care Providers and Nurses in Veterans Affairs Patient Aligned Care Teams (VA PACTs)
Samuel T. Edwards, Christian D. Helfrich, David Grembowski, Elizabeth Hulen, Walter L. Clinton, Gordon B. Wood, Linda Kim, Danielle E. Rose, Greg Stewart
The Journal of the American Board of Family Medicine Jan 2018, 31 (1) 83-93; DOI: 10.3122/jabfm.2018.01.170083

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Task Delegation and Burnout Trade-offs Among Primary Care Providers and Nurses in Veterans Affairs Patient Aligned Care Teams (VA PACTs)
Samuel T. Edwards, Christian D. Helfrich, David Grembowski, Elizabeth Hulen, Walter L. Clinton, Gordon B. Wood, Linda Kim, Danielle E. Rose, Greg Stewart
The Journal of the American Board of Family Medicine Jan 2018, 31 (1) 83-93; DOI: 10.3122/jabfm.2018.01.170083
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Keywords

  • Cross-Sectional Studies
  • Patient Care Team
  • Patient-Centered Care
  • Personnel Turnover
  • Primary Health Care
  • Professional Burnout
  • Veterans

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