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Research ArticleOriginal Research

The Accuracy of Trigger Tools to Detect Preventable Adverse Events in Primary Care: A Systematic Review

Joshua Davis, Nicole Harrington, Heather Bittner Fagan, Barbara Henry and Margot Savoy
The Journal of the American Board of Family Medicine January 2018, 31 (1) 113-125; DOI: https://doi.org/10.3122/jabfm.2018.01.170247
Joshua Davis
From Penn State Milton S. Hershey Medical Center, Hershey, PA (JD); Department of Family Medicine, Christiana Care Health System, Wilmington, DE (NH, HBF, MS); Christiana Care Health System, Newark (BH).
MD
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Nicole Harrington
From Penn State Milton S. Hershey Medical Center, Hershey, PA (JD); Department of Family Medicine, Christiana Care Health System, Wilmington, DE (NH, HBF, MS); Christiana Care Health System, Newark (BH).
BS
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Heather Bittner Fagan
From Penn State Milton S. Hershey Medical Center, Hershey, PA (JD); Department of Family Medicine, Christiana Care Health System, Wilmington, DE (NH, HBF, MS); Christiana Care Health System, Newark (BH).
MD, MPH, FAAFP
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Barbara Henry
From Penn State Milton S. Hershey Medical Center, Hershey, PA (JD); Department of Family Medicine, Christiana Care Health System, Wilmington, DE (NH, HBF, MS); Christiana Care Health System, Newark (BH).
MLIS
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Margot Savoy
From Penn State Milton S. Hershey Medical Center, Hershey, PA (JD); Department of Family Medicine, Christiana Care Health System, Wilmington, DE (NH, HBF, MS); Christiana Care Health System, Newark (BH).
MD, MPH, FAAFP, FABC, CPE, CMQ, FAAPL
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    Figure 1.

    Venn diagram of relationship between medical errors, adverse events (AEs), and preventable adverse events (pAEs).

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    Figure 2.

    Flow diagram for selection of articles in a systematic review of trigger tools for identifying preventable adverse events (pAEs) in the outpatient setting.

Tables

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    Table 1.

    Summary of Studies included in a Systematic Review of Trigger Tools to Identify Preventable Adverse Events in the Outpatient Setting

    First Author Last NamePatients (N)How pAE Was MeasuredAEs EvaluatedpAE Detection RateTriggers Used (Details within Footnotes)No. of TriggersManual Review (M), Computerized Data Method (C), or both (B)
    Bigby et al.36General, from discharge records (N = 527)Screened by investigator, reviewed by 3 blinded, independent physiciansAny pAE, classified as drug or follow-up related9% preventable admissions*Hospital admission685 emergency admissionsC
    Brenner et al.37Adults seeking primary or urgent care, mean age 55 (N = 516)Independent chart review by 2 physicianspADE0.64% pADEs 13.5% ameliorableAbnormal lab results†1342 triggers (1322 excluded)C
    DeWet et al.20Urban PC (N = 500)Record review, initially independent (5 physicians and 2 nurses)Any pAE5.4% for pAE,9.4% for AE>3 visits per week, >10 consults per year, laboratory abnormalities, ED visit, hospital admission‡730 triggersM
    Field et al.33Medicare enrollees over 65 years old who received health care in one of the group practicesChart review, screened by pharmacist, reviewed by 2 independent physicianspADE1.8% pADE rate 9.2% after pharmacist screeningHospitalization, ED visit, and abnormal lab result§23,917 triggersB
    Gandhi et al.38General patients with at least one visit to the clinic, mean age 47 to 48 years old (N = 68,013)Charts screened by “trained reviewers”, then reviewed by 2 independent clinicians including at least one physicianpADE0.7% overall 0.1% for laboratory rules 0.05% for drug-laboratory rulesAbnormal lab results¶48,479 “incidents projected” for all triggersB
    Hibbert et al.34Patients aged >75 years old who had attended the practice at least 3 times over 6 months (N = 428)Manual review by trained nurseAny pAE4.8% pAE, not separated>3 visits per week, hospital admission, ED visit, abnormal laboratory result‖273 records with one or more triggersM
    Honigman et al.39General patients with at least one visit (N = 23,064)Chart review by 4 independent physiciansAny pADE38% overallAbnormal laboratory results***1,802 abnormal labs, 25,056 overallC
    Lederer et al.40All patients on warfarinChart reviewed by Pharmacist, verified by physicianGrade C-I (harmful) pADE related to warfarin useApproximately 13%Abnormal lab (INR), also monitored for ED or hospital admission related to warfarin use††UnclearC
    Macnee et al.41General patients with one of five predefined “untoward events” (N = 1,111)Chart review/screening medical charts by trained nurses or medical record room staff“Untoward event”: hospitalization related to missed cancer diagnosis due to inadequate care84% for breast cancer 92% for rectal cancerHospital admission for missed cancer diagnosis‡‡507 patients with untoward events related to missed cancerC
    Mathew et al.42Nursing home residents >60 years old with CKD (N = 5,449)Research database (SPARCS: Statewide planning and research cooperative)Potentially preventable hospitalizations (ambulatory care sensitive hospitalizations)29.3% (Sensitivity = 57.9%, Specificity = 48.9%)Polypharmacy§§2,883 patients with polypharmacyC
    McKay et al.35175 “high risk” patients with COPD or ischemic heart disease or homebound and 345 patients >7 years old with ischemic heart disease (N = 520)Chart review by physician traineesAny “patient safety incident”7.7%, not separated>3 consults, medication change, hospital admission, ED visit, abnormal labs¶¶468 triggersM
    Obreli-neto et al.43Patients ≥60 years old (N = 433)Manual review, consensus of majority of at least 3 pharmacistsDrug-drug interaction related pADEs0.9% (13% preventable, 87% ameliorable), not separatedAbnormal laboratory results‖‖433 triggersM
    Payne et al.44Adults with long term chronic conditions (N = 180,815)National Health Service dataPreventable admissions, defined by standard NHS Scotland list19.5% for >6 medications 24.8% for >10 medicationsPolypharmacy***18,495 > 6 medications, 8250 > 10 medicationsM
    Rev Prescrire31Discharged from general medicine or surgical wards (N = 2,946)Chart reviewAny pAE1.80%Hospitalization†††2,946 patients hospitalizedUnclear
    Singh et al.17Elderly patients with cardiovascular disease (N = 1,289)Chart review by unblended physician/pharmacist teamspADE24% in all charts reviewed 9.3% for medication stop 16.3% for hospitalization 9.0% for ED visit 30.6% for abnormal laboratoryMedication stop, hospitalization, ED visit, abnormal lab‡‡‡645 charts with at least one trigger, 383 charts reviewedM
    • ↵* 2.2% due only to patient compliance, 6.8% due to iatrogenic or combination.

    • ↵† INR, SCr, BUN, AST, ALT, and TSH undetectable while on levothyroxine.

    • ↵‡ Old version of IHI Tool included new allergy code, new “high priority code.”

    • ↵§ Drug levels, electrolytes, liver and kidney function, INR, blood counts, TSH, C. difficile, and HbA1C; also included provider incident reports and electronic note review.

    • ↵¶ Also included ICD-diagnoses, free text note search, “miscellaneous rules”; potassium, INR, and SCr.

    • ↵‖ INR, GFR, and Hgb.

    • ↵** Multiple abnormal labs, also included text searches, allergy codes, and ICD-9 codes.

    • ↵†† INR > 3 (also included if patient received Vitamin K).

    • ↵‡‡ Hospitalization for breast or colon cancer; also assessed appendicitis ectopic pregnancy, and birth complications.

    • ↵§§ >12 medications.

    • ↵¶¶ Hgb and GFR; also included new allergy code, new “high priority code.”

    • ↵‖‖ Also included subjective symptom review at follow-up visit.

    • ↵*** Looked at polypharmacy for 4 to 6, 7 to 9, and >10 medications.

    • ↵††† All patients admitted in a specific region of France.

    • ↵‡‡‡ INR, TSH, SCr, BUN, ALT, AST, other labs with PPV < 5: drug levels, blood counts, K, Bili, ALP, C. difficile, HgbA1c, and antidote administration.

    • ADE, adverse drug event; AE, adverse event; ALP, alkaline phosphate; ALT, alanine transaminase; AST, aspartate transaminase; BUN, blood urea nitrogen; CKD, chronic kidney disease; COPD, chronic obstructive pulmonary disease; ED, emergency department; Hgb, hemoglobin; GFR, glomerular filtration rate; ICD, International Classification of Diseases; IHI, Institute for Healthcare Improvement; INR, international normalized ratio; pADE, preventable adverse drug event; pAE, preventable adverse event; PC, primary care; PPV, positive predictive value; SCr, serum creatinine; TSH, thyroid stimulating hormone.

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    Table 2.

    Institute for Healthcare Improvement18 Outpatient Adverse Event Trigger Explanations

    Trigger 1: new diagnosis of cancerTreatment for cancer commonly requires surgery, chemotherapy, etc. This type of care has risks for adverse events related to the care, such as leukopenia from chemotherapy or surgical infection. Avoid wandering into the issue of omission, which can occur easily. For example, failure to do appropriate preventive measures and cancer diagnosis missed for a year is not an adverse event as defined in this tool because it is not an unintended consequence from care delivered. The tool is not meant to evaluate the appropriateness of care, but rather to determine if an adverse event did occur from the care which was delivered.
    Trigger 2: nursing home placementDetermine if the placement was the result of an event, such as over sedation causing a fall and hip fracture or a surgical misadventure requiring long-term care.
    Trigger 3: admission & discharge from hospitalDetermine if the reason for admission was related to an event related to any health care interaction, either inpatient or outpatient.
    Trigger 4: 2 or more consultants in a year of reviewMultiple consultants can be the result of a medical misadventure. Look for unintended events from other care that required consultation with others afterwards.
    Trigger 5: surgical procedureLook for evidence of pulmonary embolism, deep vein thrombosis, wound dehiscence, infection, hemorrhage, hematoma, etc.—any of the unintended events that can occur from surgery either while the patient was in the hospital or after discharge.
    Trigger 6: ED visitLook for the reason for the visit, specifically for an adverse event related to other care that required ED care or events related to the ED visit.
    Trigger 7: Greater than 5 medicationsEvidence exists that patients taking greater than 5 medications have a high incidence of adverse medication events. Look for drug-drug interactions, particularly over sedation or overmedication, and development of toxicity.
    Trigger 8: physician changeLook for an abrupt change from a mid-level provider to a physician or out of network referral. Was there an abrupt change in the physician in charge? What might that reason be? Look for adverse events.
    Trigger 9: complaint letterLook to see if the complaint related to an event (i.e., request for the waiver of co-payment, payment or concern about quality of care).
    Trigger 10: >3 nursing calls in 1 weekCalls might all be related to one event.
    Trigger 11: Abnormal Lab ValuePatients with results outside of range have greater risk of experiencing an adverse event. The lab value itself is only a trigger, so look for evidence of harm. Pay particular attention to lab values related to high-risk medications, such as INR >6 or Glucose <50.
    • ED, emergency department; INR, International normalized ratio.

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    Appendix 1.

    Preferred Reporting Items for Systematic Reviews and Meta-Analyses Checklist*

    Section/topicNo.Checklist Item
    Title
        Title1Identify the report as a systematic review, meta-analysis, or both.
    Abstract
        Structured summary2Provide a structured summary including, as applicable: background; objectives; data sources; study eligibility criteria, participants, and interventions; study appraisal and synthesis methods; results; limitations; conclusions and implications of key findings; systematic review registration number.
    Introduction
        Rationale3Describe the rationale for the review in the context of what is already known.
        Objectives4Provide an explicit statement of questions being addressed with reference to participants, interventions, comparisons, outcomes, and study design (PICOS).
    Methods
        Protocol and registration5Indicate if a review protocol exists, if and where it can be accessed (e.g., Web address), and, if available, provide registration information including registration number.
        Eligibility criteria6Specify study characteristics (e.g., PICOS, length of follow-up) and report characteristics (e.g., years considered, language, publication status) used as criteria for eligibility, giving rationale.
        Information sources7Describe all information sources (e.g., databases with dates of coverage, contact with study authors to identify additional studies) in the search and date last searched.
        Search8Present full electronic search strategy for at least one database, including any limits used, such that it could be repeated.
        Study selection9State the process for selecting studies (i.e., screening, eligibility, included in systematic review, and, if applicable, included in the meta-analysis).
        Data collection process10Describe method of data extraction from reports (e.g., piloted forms, independently, in duplicate) and any processes for obtaining and confirming data from investigators.
        Data items11List and define all variables for which data were sought (e.g., PICOS, funding sources) and any assumptions and simplifications made.
        Risk of bias in individual studies12Describe methods used for assessing risk of bias of individual studies (including specification of whether this was done at the study or outcome level), and how this information is to be used in any data synthesis.
        Summary measures13State the principal summary measures (e.g., risk ratio, difference in means).
        Synthesis of results14Describe the methods of handling data and combining results of studies, if done, including measures of consistency (e.g., I2) for each meta-analysis.
        Risk of bias across studies15Specify any assessment of risk of bias that may affect the cumulative evidence (e.g., publication bias, selective reporting within studies).
        Additional analyses16Describe methods of additional analyses (e.g., sensitivity or subgroup analyses, meta-regression), if done, indicating which were pre-specified.
    Results
        Study selection17Give numbers of studies screened, assessed for eligibility, and included in the review, with reasons for exclusions at each stage, ideally with a flow diagram.
        Study characteristics18For each study, present characteristics for which data were extracted (e.g., study size, PICOS, follow-up period) and provide the citations.
        Risk of bias within studies19Present data on risk of bias of each study and, if available, any outcome level assessment (see item 12).
        Results of individual studies20For all outcomes considered (benefits or harms), present, for each study: (a) simple summary data for each intervention group (b) effect estimates and confidence intervals, ideally with a forest plot.
        Synthesis of results21Present results of each meta-analysis done, including confidence intervals and measures of consistency.
        Risk of bias across studies22Present results of any assessment of risk of bias across studies (see Item 15).
        Additional analysis23Give results of additional analyses, if done (e.g., sensitivity or subgroup analyses, meta-regression [see Item 16]).
    Discussion
        Summary of evidence24Summarize the main findings including the strength of evidence for each main outcome; consider their relevance to key groups (e.g., healthcare providers, users, and policy makers).
        Limitations25Discuss limitations at study and outcome level (e.g., risk of bias), and at review-level (e.g., incomplete retrieval of identified research, reporting bias).
        Conclusions26Provide a general interpretation of the results in the context of other evidence, and implications for future research.
    funding
        Funding27Describe sources of funding for the systematic review and other support (e.g., supply of data); role of funders for the systematic review.
    • ↵* From http://prisma-statement.org/PRISMAStatement/Checklist.aspx.

    • Moher D, Liberati A, Tetzlaff J, Altman DG, PRISMA Group. Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Med 2009;6(7):e1000097.

    • For more information, visit www.prisma-statement.org.

    • PICOS, participants, interventions, comparisons, outcomes, and study design.

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    Appendix 2.

    Search Strategy for a Systematic Review of Trigger Tools to Detect Preventable Adverse Events in the Outpatient Setting

    Database: Ovid MEDLINE(R) 1946 to Present with Daily Update Search Strategy:
    1*ambulatory Care Facilities/ (9251)
    2ambulatory Care/ (37549)
    3outpatients/ (11353)
    41 or 2 or 3 (56620)
    5“ambulatory care.”ti. (3118)
    6outpatient:.ti. (23080)
    74 or 5 or 6 (66293)
    8primary health care/ (58821)
    9general practice/ or family practice/ or internal medicine/ (82748)
    10“primary care.”ti. (28235)
    118 or 9 or 10 (139752)
    12medical errors/ or diagnostic errors/ or medication errors/ or inappropriate prescribing/ or medication reconciliation/ or near miss, health care/ (58395)
    13safety/ or patient harm/ or patient safety/ or safety management/ (60268)
    14Iatrogenic Disease/ (14236)
    1512 or 13 or 14 (125639)
    16(“patient harm” or “patient safety” or “near miss”).tw. (16137)
    17(avoidable or preventable or unintended).tw. (29878)
    18(harm or iatrogneic).tw. (25282)
    19“adverse reaction”:.tw. (23135)
    20“adverse event”:.tw. (83092)
    21“adverse drug event”:.tw. (2065)
    22“adverse drug reaction”:.tw. (8865)
    23(medication adj2 adverse).tw. (522)
    24unplanned.tw. (5392)
    25“critical incident”:.tw. (1508)
    26(error or errors or “Medical error”: or “medication error”: or “diagnostic error”:).tw. (180953)
    27harmful.tw. (33361)
    2816 or 17 or 18 or 19 or 20 or 21 or 22 or 23 or 24 or 25 or 26 or 27 (390278)
    297 and 15 (1078)
    307 and 28 (2601)
    3111 and 15 (1782)
    3211 and 28 (3592)
    3329 or 30 or 31 or 32 (7680)
    34limit 33 to English language (6808)
    35limit 34 to (comment or editorial or letter or news) (373)
    3634 not 35 (6435)
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The Journal of the American Board of Family     Medicine: 31 (1)
The Journal of the American Board of Family Medicine
Vol. 31, Issue 1
January-February 2018
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The Accuracy of Trigger Tools to Detect Preventable Adverse Events in Primary Care: A Systematic Review
Joshua Davis, Nicole Harrington, Heather Bittner Fagan, Barbara Henry, Margot Savoy
The Journal of the American Board of Family Medicine Jan 2018, 31 (1) 113-125; DOI: 10.3122/jabfm.2018.01.170247

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The Accuracy of Trigger Tools to Detect Preventable Adverse Events in Primary Care: A Systematic Review
Joshua Davis, Nicole Harrington, Heather Bittner Fagan, Barbara Henry, Margot Savoy
The Journal of the American Board of Family Medicine Jan 2018, 31 (1) 113-125; DOI: 10.3122/jabfm.2018.01.170247
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