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Research ArticleOriginal Research

Interspecialty Communication Supported by Health Information Technology Associated with Lower Hospitalization Rates for Ambulatory Care–Sensitive Conditions

Ann S. O'Malley, James D. Reschovsky and Cynthia Saiontz-Martinez
The Journal of the American Board of Family Medicine May 2015, 28 (3) 404-417; DOI: https://doi.org/10.3122/jabfm.2015.03.130325
Ann S. O'Malley
From the Center for Studying Health System Change, Washington, DC (ASO, JDR); and Social and Scientific Systems, Silver Spring, MD (CS-M).
MD, MPH
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James D. Reschovsky
From the Center for Studying Health System Change, Washington, DC (ASO, JDR); and Social and Scientific Systems, Silver Spring, MD (CS-M).
PhD
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Cynthia Saiontz-Martinez
From the Center for Studying Health System Change, Washington, DC (ASO, JDR); and Social and Scientific Systems, Silver Spring, MD (CS-M).
ScM
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    Figure 1.

    Unweighted frequencies and weighted percentages of the study populations of physicians (left) and Medicare beneficiaries (right), based on the Center for Studying Health System Change Physician Survey linked with Medicare claims, 2007 to 2009. ACSC, ambulatory care–sensitive condition; CHF, congestive heart failure; COPD, chronic obstructive pulmonary disease; E&M, evaluation and management visit; HSC, Center for Studying Health System Change; NPI, National Provider Identifier.

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    Table 1. Prevalence of Practice Supports Among Usual Primary Care Physician Respondents Caring for the Study Sample of Patients With One or More of Four Chronic Conditions, 2008*
    Practice SupportBeneficiaries Whose PCP Had the Practice Support (%)
    PCP communication with patients and other specialists about specialist care received (% that said “Always” or “Most of the Time”)
        1. How often do you know about all visits that your patients make to other physicians?50.9
        2. When you refer a patient to a specialist, how often do you send the specialist notification of patient's history and reason for consultation?68.9
        3. How often do you receive useful information about your referred patients from specialists?66.5
        4. After your patient has seen a specialist, how often do you talk with the patient or family members about the results of the visits(s) with the specialist?61.8
    Health information technology (extent of use)
        1. Physician's main practice uses an electronic health record
            Yes44.2
            No55.8
        2. Clinical information technology function is available in practice and used personally by respondent occasionally or routinely:
            a. To email patients14.9
            b. To provide reminders to clinicians of preventive services35.2
            c. To provide reminders to clinicians on follow-up32.3
            d. To generate reminders to patients about preventive services35.2
            e. To access patient notes, medication lists, or problem lists48.4
            f. To order lab or other diagnostic tests49.8
            g. To view test results73.5
            h. To access practice guidelines80.4
            i. For clinical decision support65.1
            j. To obtain information on formularies42.3
            k. To obtain information on potential drug interactions, allergies67.4
            l. To write prescriptions38.4
            m. To transmit prescriptions to pharmacy36.4
    Nurse and patient educator care management (% yes)
        1. Nurse care managers monitor and coordinate the care of patients with:
            Asthma10.8
            Diabetes21.9
            Congestive heart failure15.7
        2. Nonphysician staff educate patients in managing that condition
            Asthma23.0
            Diabetes43.6
            Congestive heart failure21.4
    Quality and performance measurement for your own patients (% yes)
        1. Receives reports on preventive care quality from practice/organization or health plan59.5
        2. Receives reports on quality of chronic care from practice/organization or health plan65.0
        3. How large of an effect do written practice guidelines have on your practice of medicine (% large or very large)29.0
        4. Participates in quality reporting programs sponsored by outside organizations like CMS25.8
    Registry
        Receives reports or patient lists of your own patients from your practice or health plan registry (% yes)37.5
    • Data source: Medicare claims from years 2007 to 2009 and linked Center for Studying Health System Change (HSC) nationally representative Physician Survey (2008).

    • ↵* Analytic sample is the 123,760 (unweighted frequency; weighted count, N = 1,359,053) Medicare fee-for-service beneficiaries with any one or more of 4 chronic conditions (asthma, diabetes, congestive heart failure) whose usual primary care physician (PCP) was a respondent to the HSC nationally representative physician survey (2008).

    • CMS, Centers for Medicare & Medicaid Services; PCP, primary care physician.

    • View popup
    Table 2. Characteristics of Study Sample of Medicare Beneficiaries with One or More of Four Key Chronic Conditions
    Beneficiary CharacteristicsBeneficiaries in Sample*
    Age (years)
        65–7451.0
        75–8433.7
        ≥8515.3
    Female sex57.9
    Median income in ZIP code area ($)
        0–43,54133.2
        43,541–58,77333.1
        ≥58,77333.7
    Medicaid dual eligibles11.4
    Patients with chronic condition of interest
        Asthma/COPD56.6
        Diabetes54.6
        Congestive heart failure21.8
    Prior ambulatory care–sensitive hospitalization in 2007†2.0
    HCC score‡
        Mean1.18
        Median0.89
        Mode0.30
        Range0.29–13.59
    • Data are percentages unless otherwise indicated.

    • Data sources: Medicare claims from years 2007 to 2009 for 123,760 beneficiaries whose usual physician was a respondent to the Center for Studying Health System Change Physician Survey 2008 and whose specialty could plausibly be a “medical home,” that is, family medicine, general internal medicine, geriatrics, medicine/pediatrics.

    • ↵* These 123,760 beneficiaries represent a weighted sample of 1,359,053 Medicare beneficiaries.

    • ↵† Ambulatory care–sensitive conditions of interest for this analysis were diabetes, chronic obstructive pulmonary disease (COPD), asthma, and congestive heart failure.

    • ↵‡ HCC is the hierarchical coexisting conditions score (for the analytic sample, which is sicker than the general Medicare population) based on community-dwelling Medicare beneficiaries. A higher score indicates more severe comorbidity.

    • View popup
    Table 3. Ambulatory Care–Sensitive Condition Hospitalizations for Medicare Beneficiaries With Chronic Conditions, According to Practice Supports and Patient and Practice Characteristics (Main Effects Model)
    ACSC Hospitalization, 2008–2009
    Primary care practice supports (extent of use)
        PCP communicates with patient and with other specialists about specialist care received
            Lower tercile (reference)1
            Middle tercile0.88 (0.80, 0.96)*
            Upper tercile0.81 (0.74, 0.89)†
        Extent of HIT use
            Lower tercile (reference)1
            Middle tercile1.08 (0.99, 1.18)
            Upper Tercile1.07 (0.98, 1.18)
        Registry or patient list (vs none)1.00 (0.92, 1.09)
        Nurse and patient educator care management
            Lower tercile (reference)1
            Middle tercile1.03 (0.94, 1.13)
            Upper tercile1.02 (0.93, 1.12)
        Quality and performance measurement
            Lower tercile (reference)1
            Middle tercile0.98 (0.83, 1.16)
            Upper tercile1.00 (0.83, 1.22)
    Patient characteristics
        HCC score (already adjusted for age, sex, and dual Medicaid eligibility)
            Lower tercile (reference)1
            Middle tercile2.18 (1.89, 2.51)†
            Upper tercile5.30 (4.66, 6.04)†
        ACSC hospitalization in prior year (vs none)‡5.78 (5.05, 6.62)†
        Income (median) in ZIP code
            Lower tercile1.28 (1.16, 1.40)*
            Middle tercile1.11 (1.02, 1.22)§
            Upper tercile (reference)1
        Patient race/ethnicity
            White1
            Black1.13 (0.97, 1.30)
            Hispanic1.09 (0.85, 1.41)
            Other0.87 (0.65, 1.16)
    Practice characteristics
        Revenue from Medicare (%)
            0–30 (reference)1
            31–501.16 (1.05, 1.27)*
            51–1001.17 (1.07, 1.29)†
        Practice size (no. of physicians)
            1–21
            3–101.04 (0.95, 1.14)
            11–491.04 (0.93, 1.17)
            ≥500.97 (0.85, 1.11)
        Practice type
            Independent practice (physician owned)1
            Community health center0.74 (0.50, 1.08)
            Hospital-based outpatient practice/clinic†0.96 (0.77, 1.19)
    • Data are odds ratio (95% confidence limits). All estimates are adjusted for all the other variables listed in the first column as well as for the urban influence codes (large metro, small metro, micropolitan, rural). All analyses were conducted in SUDAAN and accounted for clustering of patients within physicians.

    • Data Source: Linked data from the nationally representative Center for Studying Health System Change (HSC) Physician Survey (2008) and Medicare fee-for-service claims for the years 2007 to 2009 for all beneficiaries for whom a physician from the HSC national survey was their usual source of care. Usual source of care was determined by the plurality algorithm for evaluation and management visits.

    • ↵* P < .01 vs reference group, two-sided test.

    • ↵† P < .001 vs reference group, two-sided test.

    • ↵‡ Ambulatory care–sensitive conditions (ACSCs) examined included congestive heart failure, chronic obstructive pulmonary disease, asthma and diabetes. ACSC hospitalizations for any one or more of these conditions (combined rate) were calculated using claims for 2008 and 2009 (the numerator). The denominator for all analyses is 123,760 patients with one or more of these chronic conditions (identified in 2007–2008 claims).

    • ↵§ P < .05 vs reference group, two-sided test.

    • HCC, hierarchical condition category score; HIT, health information technology; PCP, primary care physician.

    • View popup
    Table 4. Ambulatory Care–Sensitive Condition Hospitalizations for Medicare Beneficiaries With Chronic Conditions, Stratified by Usual Primary Care Physician's Level of Health Information Technology Use According to Practice Supports and Patient and Practice Characteristics
    ACSC Hospitalizations, 2008 to 2009
    Low HITMedium HITHigh HIT
    OR (95% CL)OR (95% CL)OR (95% CL)
    Primary care Practice Supports (extent of use)
        PCP communicates with patient and with other specialists about specialist care received
            Lower tercile (reference)111
            Middle tercile0.92 (0.79, 1.07)0.98 (0.84, 1.14)0.79 (0.67, 0.92)*
            Upper tercile1.00 (0.85, 1.18)0.75 (0.65, 0.88)†0.70 (0.59, 0.82)†
        Registry or patient list (vs none)0.91 (0.77, 1.07)1.00 (0.87, 1.16)1.08 (0.94, 1.25)
        Nurse and patient educator care management
            Lower tercile (reference)111
            Middle tercile0.94 (0.80, 1.10)0.83 (0.71, 0.98)‡1.40 (1.18, 1.67)*
            Upper tercile1.06 (0.90, 1.24)0.97 (0.81, 1.16)1.11 (0.93, 1.32)
        Quality and performance measurement
            Lower tercile (reference)111
            Middle tercile0.98 (0.83, 1.16)0.97 (0.83, 1.12)0.90 (0.76, 1.07)
            Upper tercile1.00 (0.83, 1.22)1.01 (0.84, 1.23)0.88 (0.74, 1.05)
    Patient characteristics
        HCC score (already adjusted for age, sex, and dual Medicaid eligibility)
            Lower tercile (reference)111
            Middle tercile2.16 (1.65, 2.81)†2.08 (1.64, 2.63)†2.33 (1.84, 2.95)†
            Upper tercile5.30 (4.12, 6.83)†5.07 (4.12, 6.22)†5.44 (4.38, 6.77)†
        ACSC hospitalization in prior year (vs none)§5.35 (4.17, 6.87)†5.55 (4.45, 6.92)†6.52 (5.12, 8.28)†
        Income (median) in zip code
            Lower tercile1.26 (1.06, 1.47)*1.24 (1.06, 1.45)*1.21 (1.02, 1.43)‡
            Middle tercile1.16 (1.00, 1.38)1.03 (0.89, 1.19)1.04 (0.89, 1.23)
            Upper tercile (ref)111
        Patient race/ethnicity
        White111
        Black1.16 (0.90, 1.47)1.18 (0.93, 1.52)1.04 (0.80, 1.36)
        Hispanic1.03 (0.65, 1.61)1.23 (0.79, 1.90)1.09 (0.71, 1.65)
        Other0.79 (0.44, 1.40)1.12 (0.75, 1.65)0.70 (0.46, 1.06)
    Practice characteristics
        Revenue from Medicare (%)
        0–30 (reference)111
        31–501.12 (0.94, 1.33)1.58 (1.28, 1.94)†1.04 (0.89, 1.22)
        51–1001.25 (1.06, 1.47)*1.25 (1.06, 1.48)*1.18 (0.98, 1.40)
        Practice size (no. physicians)
        1–2111
        3–101.01 (0.87, 1.16)1.29 (1.09, 1.53)0.98 (0.83, 1.16)
        11–491.11 (0.88, 1.39)1.17 (0.94, 1.46)0.90 (0.74, 1.09)
        ≥501.28 (0.96, 1.72)0.96 (0.73, 1.24)0.83 (0.67, 1.03)
        Practice type
            Independent practice (physician owned)111
            Community health center0.62 (0.30, 1.27)1.22 (0.67, 2.21)0.66 (0.29, 1.50)
            Hospital-based outpatient practice/clinic†0.71 (0.46, 1.08)1.06 (0.69, 1.63)1.17 (0.90, 1.51)
    • Data are odds ratio (95% confidence limits). The first data column is the subgroup of beneficiaries whose usual physician has low HIT use, the middle column has medium HIT use, and the right-hand column has high HIT use. All estimates are adjusted for all the other variables listed in the first column as well as for the urban influence codes (large metro, small metro, micropolitan, rural). All analyses were conducted in SUDAAN and accounted for clustering of patients within physicians.

    • Data source: Linked data from the nationally representative Center for Studying Health System Change (HSC) Physician Survey (2008) and Medicare fee-for-service claims for the years 2007 to 2009 for all beneficiaries for whom a physician from the HSC national survey was their usual source of care. Usual source of care was determined by the plurality algorithm for evaluation and management visits.

    • ↵* P < .01, vs reference group, two-sided test.

    • ↵† P < .001, vs reference group, two-sided test.

    • ↵‡ P < .05, vs reference group, two-sided test.

    • ↵§ Ambulatory care–sensitive conditions (ACSCs) examined included congestive heart failure, chronic obstructive pulmonary disease, asthma and diabetes. ACSC hospitalizations for any one or more of these conditions (combined rate) were calculated using claims for 2008 and 2009 (the numerator). The denominator for all analyses is the 123,760 patients with one or more of these chronic conditions (identified in 2007–2008 claims).

    • CL, confidence limit; HCC, hierarchical condition category; HIT, health information technology; OR, odds ratio; PCP, primary care physician.

    • View popup
    Table A1. International Classification of Diseases, Ninth Revision, Clinical Modification, Diagnosis Codes Used in Search
    Diabetes (short- and long-term complications and uncontrolled diabetes)25010–25013, 25020–25023, 25030–25033
    25040–25043, 25050–25053, 25060–25063, 25070–25073, 25080–25083, 25090–25093
    8410–8419
    25000–25003, 25010–25013, 25020–25023, 25030–25033, 25040–25043, 25050–25053, 25060–25063, 25070–25073, 25080–25083, 25090–25093
    Chronic obstructive pulmonary disease/adult asthma490* 4660* 4910 4911 49120 49121 4918 4919 4920 4928 494 4940 4941 496
    49300–49302, 49310–48312, 49320–49322, 49381–49382, 49390–49392
    Congestive heart failure39891, 40201, 40211, 40291, 40401, 40403, 40411, 40413, 40491, 40493, 4280, 4281, 42820, 42821–42823, 42830–42833, 42840–42843, 4289
    • ↵* Qualifies only if accompanied by secondary diagnosis of any other code on this list.

    • View popup
    Table A2. Interaction Between Interspecialty Communication and Ambulatory Care–Sensitive Hospitalizations for Patients With Chronic Conditions, Stratified by Personal Primary Care Physician's Level of Health Information Technology Use (Unadjusted Percentages)
    PQI Hospitalizations in 2008 or 2009 (%)
    Low HITMedium HITHigh HIT
    PCP communicates with patient and with other specialists about specialist care received
        Lower tercile (reference)2.472.822.78
        Middle tercile2.092.502.45
        Upper tercile2.502.041.90
        P value<.0001<.0001<.0001
    • The first column is the subgroup of beneficiaries in practices whose usual physician has low health information technology (HIT) use, the middle column has medium HIT use and the far right column has high HIT use.

    • Data source: Linked data from the nationally representative Center for Studying Health System Change (HSC) Physician Survey (2008) and Medicare fee-for-service claims for the years 2007 to 2009 for all beneficiaries for whom a physician from the HSC national survey was their usual source of care. Usual source of care was determined by the plurality algorithm for evaluation and management visits.

    • Ambulatory care–sensitive conditions (ACSCs) examined included congestive heart failure, chronic obstructive pulmonary disease, asthma, and diabetes. ACSC hospitalizations for any one or more of these conditions (combined rate) were calculated using claims for 2008 and 2009 (the numerator). The denominator for all analyses is the 123,760 patients with one or more of these chronic conditions (identified in 2007–2008 claims).

    • PCP, primary care physician; PQI, prevention quality indicators.

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The Journal of the American Board of Family Medicine
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Interspecialty Communication Supported by Health Information Technology Associated with Lower Hospitalization Rates for Ambulatory Care–Sensitive Conditions
Ann S. O'Malley, James D. Reschovsky, Cynthia Saiontz-Martinez
The Journal of the American Board of Family Medicine May 2015, 28 (3) 404-417; DOI: 10.3122/jabfm.2015.03.130325

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Interspecialty Communication Supported by Health Information Technology Associated with Lower Hospitalization Rates for Ambulatory Care–Sensitive Conditions
Ann S. O'Malley, James D. Reschovsky, Cynthia Saiontz-Martinez
The Journal of the American Board of Family Medicine May 2015, 28 (3) 404-417; DOI: 10.3122/jabfm.2015.03.130325
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