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Research ArticleAbout Practice-Based Research Networks

Guidance for Researchers Developing and Conducting Clinical Trials in Practice-based Research Networks (PBRNs)

Rowena J. Dolor, Kristine M. Schmit, Deborah G. Graham, Chester H. Fox and Laura Mae Baldwin
The Journal of the American Board of Family Medicine November 2014, 27 (6) 750-758; DOI: https://doi.org/10.3122/jabfm.2014.06.140166
Rowena J. Dolor
From the Duke Clinical Research Institute, Duke University, Durham, NC (RJD); Department of Community and Family Medicine, Duke University Medical Center, Durham, NC (KMS); American Academy of Family Physicians National Research Network, Leawood, KS (DGG); DARTNet Institute, Wilmette, IL (DGG); Department of Family Medicine, University of Buffalo, Buffalo, NY (CHF); and the Department of Family Medicine, University of Washington, Seattle, WA (LMB).
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Kristine M. Schmit
From the Duke Clinical Research Institute, Duke University, Durham, NC (RJD); Department of Community and Family Medicine, Duke University Medical Center, Durham, NC (KMS); American Academy of Family Physicians National Research Network, Leawood, KS (DGG); DARTNet Institute, Wilmette, IL (DGG); Department of Family Medicine, University of Buffalo, Buffalo, NY (CHF); and the Department of Family Medicine, University of Washington, Seattle, WA (LMB).
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Deborah G. Graham
From the Duke Clinical Research Institute, Duke University, Durham, NC (RJD); Department of Community and Family Medicine, Duke University Medical Center, Durham, NC (KMS); American Academy of Family Physicians National Research Network, Leawood, KS (DGG); DARTNet Institute, Wilmette, IL (DGG); Department of Family Medicine, University of Buffalo, Buffalo, NY (CHF); and the Department of Family Medicine, University of Washington, Seattle, WA (LMB).
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Chester H. Fox
From the Duke Clinical Research Institute, Duke University, Durham, NC (RJD); Department of Community and Family Medicine, Duke University Medical Center, Durham, NC (KMS); American Academy of Family Physicians National Research Network, Leawood, KS (DGG); DARTNet Institute, Wilmette, IL (DGG); Department of Family Medicine, University of Buffalo, Buffalo, NY (CHF); and the Department of Family Medicine, University of Washington, Seattle, WA (LMB).
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Laura Mae Baldwin
From the Duke Clinical Research Institute, Duke University, Durham, NC (RJD); Department of Community and Family Medicine, Duke University Medical Center, Durham, NC (KMS); American Academy of Family Physicians National Research Network, Leawood, KS (DGG); DARTNet Institute, Wilmette, IL (DGG); Department of Family Medicine, University of Buffalo, Buffalo, NY (CHF); and the Department of Family Medicine, University of Washington, Seattle, WA (LMB).
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    Figure 1.

    Academic and practice-based research network (PBRN) teams and personnel.

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    Table 1. Glossary of Terms for Practice-based Research Network (PBRN) Research Project Teams
    TitleDefinition/Role/Responsibilities
    Academic research project teamThis is the team of investigators and staff at an academic institution who develop, procure funding for, and take responsibility for a research project. Academic leaders of this team may approach a PBRN to participate in a clinical trial or other research project. If a research project's principal investigator is a member of a PBRN core team, the PBRN core team may function as the academic research project team.
    PIThe PI is the individual who is responsible for oversight and direction of the research project. This is often a faculty member at an academic institution or a physician who is in a leadership role at a PBRN. This individual is responsible for communicating research project updates, changes, or problems to research project team members and funders (as appropriate) and for communicating with research project consultants.
    PBRNA group of community- and/or academically affiliated practices that are committed to improving medical care for a range of health problems by conducting primary care research, engaging understudied populations, and accelerating the adoption of new knowledge and best practices. PBRNs may also be referred to as “networks” in the FAQs.
    PBRN core teamThe core team comprises staff and investigators who are part of a PBRN's core operations and administrative unit, often at a university but sometimes in an independent nonprofit entity. The core team almost always includes the PBRN director and the PBRN coordinator. The PBRN core team functions like a coordinating center for the PBRN practices participating in a multicenter clinical trial.
    PBRN directorThe PBRN director is usually a clinician or researcher who is responsible for PBRN operations and overall PBRN management and sets the direction for the PBRN mission, goals, oversight, opportunities, and collaborations. The director identifies research investigators to work with the PBRN, provides direction, and reports to a governing board and to any other entities to which the PBRN is responsible (eg, a university). The PBRN director frequently serves as a research project PI or co-PI. The director communicates regularly with the PBRN coordinator and other PBRN staff.
    PBRN coordinatorThe PBRN coordinator, sometimes known as the network coordinator, is a member of the PBRN core team and is responsible for managing the daily operations of the PBRN. This includes primary hiring, training, and oversight of staff and assignment of staff to research projects. This individual is responsible for communicating with other PBRN core team members about the status of research projects in the PBRN. The PBRN coordinator communicates regularly with the PBRN director. The PBRN coordinator often serves the role of PBRN research project manager.
    PBRN governing/advisory boardThe governing board of a PBRN usually comprises representatives from the PBRN core team and member practices. The governing board may also include community representatives.
    PBRN research project teamThe research team comprises all staff and investigators affiliated with the PBRN who are working on a particular research project. This team includes individuals from the PBRN central research project team and the PBRN on-site research project team.
    PBRN central research project teamThe central research project team comprises all staff and investigators from the PBRN's core operations and administrative unit who are working on a particular research project. This team includes individuals such as academic investigators and a PBRN coordinator.
    PBRN investigator/senior scientistThe PBRN investigator is a member of the PBRN central research project team who can serve as a research project PI, co-PI, co-investigator, or, occasionally, the site PI. This individual is either a member of the PBRN core team or has experience working with the PBRN core team and the PBRN's practices. The PBRN investigator is a member of the academic research project team who represents and advocates for the PBRN and its practices throughout the research project.
    Site PIIn a PBRN, this role in a multicenter clinical trial is generally held by the practice lead physician/clinician and sometimes by a PBRN investigator/senior scientist, depending on the organizational structure of the PBRN.
    PBRN research project managerThe PBRN research project manager is a member of the PBRN core team and the PBRN central research project team who manages and organizes the PBRN-based activities of an individual research project. This may include the following types of activities, all specific to the research project: hiring, training, and supervising PBRN research project team staff; maintaining communications across the PBRN research project team; assigning tasks to research project staff; coordinating roles to complete the PBRN-based research project; ensuring adherence to research project procedures and timelines; and overseeing research project recruitment and follow-up activities. The PBRN research project manager serves as the PBRN central research project team contact for both participating practices and the academic research project team and/or PI. If the PBRN is the prime organization for a research project, then the PBRN research project manager may manage and organize the research project overall.
    Research assistantsResearch assistants can be members of the PBRN on-site research project team and/or the PBRN central research project team. They are responsible for conducting research project activities. Depending on their research project activities, they stay in close communication with and are supervised by the Practice liaison/research project coordinator and/or the PBRN research project manager.
    PBRN on-site research project teamThe on-site research project team includes staff organized by the PBRN who are conducting work at the practice site. These individuals are most commonly practice liaisons/research project coordinators, practice facilitators, and research assistants. They can be practice staff members who take on these roles or individuals outside the practice who are hired by the PBRN for this work.
    Practice lead physician/clinicianThese are physicians or clinicians practicing at PBRN sites who are responsible for communicating information regarding all phases of the research project with other practice providers and staff. They work closely with the PBRN central research project team (eg, PBRN research project manager) and on-site staff involved in the research (eg, practice liaison/research project coordinator, research assistants, practice facilitators). The practice lead physician/clinician serves as a leader for the research project at the practice. Some multicenter trials designate this person as the site PI.
    Practice managerThis is the individual who manages clinical operations at a practice. This individual is often involved in communications with the PBRN central research project team and the PBRN on-site research project team (eg, practice liaison/research project coordinator, practice facilitator) to ensure the research project runs smoothly without adversely affecting the work of the practice.
    Practice liaison/research project coordinatorThis individual is a member of the PBRN practice on-site research project team who serves as the key practice contact for the PBRN central research project team and maintains timely and ongoing communication with individuals at the site. This individual organizes and conducts research project procedures at one or more practice sites. This person may be a member of the practice's nursing or administrative staff or hired by the PBRN for this work. This role can also be filled by a research assistant or a practice facilitator. Practice liaisons/research project coordinators are generally supervised by the PBRN research project manager. This person works closely with the practice lead physician/clinician and may champion the research project in the practice.
    PFPractice facilitators are members of the PBRN on-site research project team. The role of the PF in conducting practice-based research and the relationship that the PF maintains with the PBRN sites make PBRN studies unique. Within the PBRN, the PF can function as a research project coordinator, a research assistant, and as a practice enhancement resource to member practices. PFs also function in a manner similar to an agricultural extension agent, sharing ideas and successes across practice teams within the region served by the PF. Practice facilitators are generally supervised by the PBRN research project manager. Not all research project teams include practice facilitators.
    • PF, practice facilitator; PI, principal investigator.

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    Table 2. Key Points Regarding Recruiting and Engaging Practices
    • Including a PBRN core team member on the academic research project team to facilitate recruitment of practices to a trial is important.

    • A simple 1-page information sheet about the trial is extremely helpful for the recruitment process and for informing participating practices about the trial details, how it will impact the practice, and what value it provides to the practice.

    • Using different forums (eg, PBRN meetings, E-mail, newsletters) to advertise the trial is best.

    • To improve chances of successful recruitment, target practices in which there is already an interest in the trial's topic and provide incentives (eg, continuing medical education, financial incentives, quality improvement).

    • Considering practical factors such as size of practice, scope of practice, and resources available is necessary when determining appropriate practices to approach.

    • Involving primary care practices in the design of the trial and engaging them in an ongoing advisory or participatory role will improve buy-in.

    • For each trial, try to minimize the work required by the practice and design the intervention to cause as little disruption as possible to clinical care.

    • Providing adequate funding to the practices and reducing their burden of regulatory requirements is crucial.

    • For a successful trial, key practice clinicians and staff need adequate training at the start of and as needed throughout the trial.

    • Τo maintain trusting relationships, keep PBRN personnel involved in all steps that involve the practices.

    • Maintaining ongoing communication between the PBRN research project manager and a key contact at each participating practice is helpful.

    • At the completion of the trial, make sure to recognize the accomplishments and contributions of the participating practices.

    • Keep the trial fun and interesting.

    • PBRN, practice-based research network.

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    Table 3. Key Points Regarding Budgeting
    • Although the budget process may vary among PBRNs, the most important aspect of budget development is to include the PBRN core team in the process to ensure that the budget is appropriate and realistic.

    • Deciding who will hold the primary budget and who will serve as subcontractors may depend on whether the PBRN and/or the principal investigator are affiliated with an academic institution or a nonprofit organization.

    • Ideal timing for a rough draft of the budget is no later than 6 weeks before a grant due date and a final budget, including subcontracts, no later than 3 weeks before the due date.

    • Nonprofit PBRNs may provide budgeting advantages to a grant, such as lower indirect cost rates or efficient strategies for paying incentives and honoraria to patients and practices.

    • It is important that a trial budget includes costs that are particular to working in a PBRN (eg, practice honoraria, PBRN infrastructure costs, site visits).

    • Linking practice payments to milestones is a good way to structure a budget.

    • When budget cuts or changes are required, it is important that both the academic research project team and the PBRN core team make these decisions together.

    • It is critical that the academic research project team meets its obligations to both the PBRN and the practices participating in the trial to maintain willing practice partners for future trials.

    • PBRN, practice-based research network.

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    Table 4. Key Points Regarding Project Management
    • PBRN and practice representatives are essential members of the research project team, and involving them in all aspects of a clinical trial is important.

    • The PBRN central research project team members offer critical feedback and advice on how best to work with the member practices.

    • PBRN research project personnel vary depending on the particular PBRN and the specific clinical trial.

    • Responsibilities for PBRN research project personnel also differ for each trial, so clarifying who is responsible for which activities before the trial starts is important.

    • For most studies, a PBRN research project manager works closely with the academic research project team during all phases of trial implementation.

    • In some studies an on-site practice liaison/research project coordinator helps to facilitate implementation of the trial within a practice.

    • For a trial to run smoothly, creating a manual of protocol procedures that clearly outlines all trial procedures and provides simple, clear presentations of the work and workflow in the practice setting is imperative. Storing this manual in a secure manner that is accessible to all research team members is critical (see Table 5).

    • Developing a data-sharing agreement that addresses issues such as data ownership before the commencement of a trial is important. The data-sharing agreement should address how patient confidentiality will be maintained, including what information will be de-identified and how this will be accomplished.

    • Each trial should also use a regulatory binder to manage important documents. This binder contains the most recent version of the protocol, informed consent document, IRB approval letters, training documents of study personnel, a site personnel delegation log, and other study correspondence.

    • Ensuring quality requires detailed documentation of trial progress and maintenance of organized trial files.

    • A clinical trial quality management plan can help to make sure that all issues that affect trial quality are being appropriately addressed. Regular review of this plan is important.

    • Regular communication between the academic research project team, the PBRN on-site research project team, and the participating practices is key to keeping all team members engaged in the trial.

    • Offering opportunities for training and professional development is another strategy for keeping PBRN on-site research project team members engaged.

    • Understanding all the steps necessary for closing out a trial and clarifying who will be responsible for which steps is important.

    • IRB, institutional review board; PBRN, practice-based research network.

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    Table 5. Key Points Regarding Communication
    • Given the number of collaborators involved with most studies involving PBRNs, establishing clear lines of communication to ensure that a trial runs smoothly is important.

    • Engaging the PBRN core team and/or PBRN central research project team in communications with the practices at all phases of the trial is crucial.

    • All research project team members should promote good communication, but the PBRN coordinator often oversees this task with the help of the practice liaison/research project coordinator.

    • Communication should be ongoing and updates should occur frequently.

    • Effective communication should be multidirectional, recognizing and respecting the expertise that all collaborators bring to a trial.

    • There are several different methods of communication (eg, in person, E-mail, phone conferences), and they should be tailored to the preferences of the collaborators.

    • In-person meetings are ideal for the initial presentation of the trial, practice training, and periodic trial updates. Video or web-based conferences can be used in place of in-person meetings if there are distance and/or financial limitations.

    • Websites associated with the trial or the PBRN provide good venues for trial information and for providing continual trial updates. Secure, password-protected web pages on these sites or proprietary software programs can provide centralized project document and communications storage and retrieval.

    • E-mail, newsletters, and social media are useful methods for providing periodic trial updates, answering questions, or providing tips to participating providers/staff.

    • Engaging PBRNs in publication and presentation opportunities when appropriate and acknowledging the contribution of the PBRN and the PBRN research project team members who are not authors in publications and presentations are important.

    • PBRN, practice-based research network.

  • Type of ResourceExample(s)Applicable Toolkit Section
    Project ManagementRecruiting and Engaging PracticesCommunicationBudgeting
    Budget templatesResearchToolkit.org budget template✓
    Certificate of trial completionWPRN study completion certificate template✓
    Dissemination toolsBeyond Scientific Publication: Strategies for Disseminating Research Findings (Community Alliance for Research Engagement, Yale Center for Clinical Investigation)✓
    PBRN personnel training documentation formTraining log for study personnel (NIDCR toolkit for clinical researchers)✓
    Interim trial resultsTranslate CKD performance report✓
    Interim Update to PBRN Central research project teamPROMISE✓
    Manual of protocol proceduresNational Institute on Aging's guidelines for developing a manual of operations and procedures✓
    Newsletters for practices and patientsCities for Life newsletters (n = 4)
    PROMISE newsletter
    Translate CKD newsletter
    ✓✓
    Study introduction information sheetWPRN research study question and answer one-pager✓
    Press release at trial start for practicesAIM-Hi press releases (n = 2)✓
    Quality management plan templateCDC quality management plan✓
    Study results document for participantsGeneric results letter to participants template✓
    Study results document for practicesWPRN Patient Preferences for Weight Loss Programs study results one-pager✓
    Clinical research toolkitNIDCR General Toolkit for Clinical Researchers✓
    Study communications to practicesAsthma Tools Study Word Search
    Asthma Tools Study FAQ: Case Review
    Asthma Tools Study FAQ: Inhaler Technique
    ✓✓✓
    Study posterCities for Life poster✓✓
    Practice research success storyPROMISE newsletter✓✓✓
    • CDC, Centers for Disease Control and Prevention; CKD, chronic kidney disease; FAQ, frequently asked questions; NIDCR, National Institute of Dental and Craniofacial Research; PBRN, practice-based research network; PROMISE, PROspective Multicenter Imaging Study for Evaluation of Chest Pain; WPRN, WWAMI Region Practice & Research Network.

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The Journal of the American Board of Family     Medicine: 27 (6)
The Journal of the American Board of Family Medicine
Vol. 27, Issue 6
November-December 2014
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Guidance for Researchers Developing and Conducting Clinical Trials in Practice-based Research Networks (PBRNs)
Rowena J. Dolor, Kristine M. Schmit, Deborah G. Graham, Chester H. Fox, Laura Mae Baldwin
The Journal of the American Board of Family Medicine Nov 2014, 27 (6) 750-758; DOI: 10.3122/jabfm.2014.06.140166

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Guidance for Researchers Developing and Conducting Clinical Trials in Practice-based Research Networks (PBRNs)
Rowena J. Dolor, Kristine M. Schmit, Deborah G. Graham, Chester H. Fox, Laura Mae Baldwin
The Journal of the American Board of Family Medicine Nov 2014, 27 (6) 750-758; DOI: 10.3122/jabfm.2014.06.140166
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