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Research ArticleOriginal Research

Nonemergent Emergency Department Use Among Patients With a Usual Source of Care

Jennifer Villani and Karoline Mortensen
The Journal of the American Board of Family Medicine November 2013, 26 (6) 680-691; DOI: https://doi.org/10.3122/jabfm.2013.06.120327
Jennifer Villani
From the Department of Health Services Administration, University of Maryland, College Park.
PhD, MPH
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Karoline Mortensen
From the Department of Health Services Administration, University of Maryland, College Park.
PhD
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  • Article
  • Figures & Data
  • References
  • Info & Metrics
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Article Figures & Data

Tables

    • View popup
    Table 1. Respondent Demographic Characteristics by Emergency Department (ED) Visit Status
    CharacteristicsNo ED Visit*At Least 1 Nonemergent ED Visit†P Value
    Predisposing characteristics
        Age, years<.001
            8–4442.153.1
            45–6439.230.2
            ≥6518.816.7
        Sex<.001
            Female55.566.4
        Race<.001
            White82.674.4
            Black10.919.9
            Other6.65.7
        Hispanic ethnicity.061
            Yes11.012.6
            No89.087.4
        Education<.001
            No degree12.518.2
            GED/high school49.757.3
            Bachelor's degree or more37.924.5
        Employment status<.001
            Employed68.858.0
            Not employed31.342.0
        Marital status<.001
            Married62.048.5
            Widowed6.37.4
            Divorced10.813.6
            Separated1.73.9
            Never married19.326.6
        Able to speak English96.996.6.558
        More likely to take risks.031
            Disagree strongly43.745.6
            Disagree somewhat22.819.1
            Uncertain14.015.9
            Agree somewhat15.514.5
            Agree strongly4.04.8
        Can overcome illness without medical help.001
            Disagree strongly48.454.1
            Disagree somewhat22.521.2
            Uncertain9.79.3
            Agree somewhat16.512.0
            Agree strongly2.83.4
    Enabling resources
        Income (% of poverty level)<.001
            <100 (poor)8.521.3
            100–199 (low income)14.822.8
            200–399 (middle income)30.630.3
            ≥400 (high income)46.125.6
        Health insurance<.001
            Private75.359.0
            Public16.129.5
            Uninsured8.611.5
        Region.054
            Northeast20.116.4
            Midwest22.625.2
            South35.237.4
            West22.121.1
        MSA.026
            Urban82.579.2
            Rural17.520.9
    Need factors
        Health status<.001
            Excellent22.811.9
            Very good35.622.6
            Good28.934.8
            Fair10.019.2
            Poor2.711.5
        Mental health<.001
            Excellent35.527.0
            Very good32.723.5
            Good25.132.4
            Fair5.613.1
            Poor1.24.0
        Hypertension36.341.7.005
        Coronary heart disease6.08.6.002
        Angina3.04.4.024
        Myocardial infarction3.96.0.001
        Other heart disease10.813.7.010
        Stroke3.47.5<.001
        Emphysema2.45.1<.001
        High cholesterol36.635.8.662
        Diabetes10.714.6<.001
        Arthritis28.735.2<.001
        Asthma9.618.0<.001
    • Data are percentages. Values may not add up to 100% because of rounding.

    • ↵* Unweighted sample size, n = 26,619; US population estimate, n = 298,545,330.

    • ↵† Unweighted sample size, n = 1,353; US population estimate, n = 13,089,564.

    • MSA, metropolitan statistical area.

    • View popup
    Table 2. Respondents' Perceptions of Quality of Care and Access to Usual Source of Care (USC) by Emergency Department (ED) Visit Status
    No ED Visit*At Least 1 Nonemergent ED Visit†P Value
    Patient-provider communication
        USC asks about other treatments82.984.3.280
        USC shows respect for treatments.217
            Always66.664.7
            Not always33.435.3
        USC asks person to help decide.007
            Always62.258.2
            Not always37.841.8
        USC explains options to person94.993.0.007
        USC speaks language or provides interpreter services99.599.3.483
    Access
        Transportation to USC<.001
            Drives87.377.4
            Is driven7.514.2
            Public transportation3.06.0
            Walks or uses other mode2.32.5
        Time to USC, minutes.003
            <1550.848.8
            15–3039.137.8
            31–608.410.0
             >601.83.4
        USC has office hours on nights and weekends38.535.1.052
        Difficulty getting to USC<.001
            Very difficult0.72.1
            Somewhat difficult3.88.5
            Not too difficult17.121.5
            Not at all difficult78.468.0
        Difficulty in contacting USC by phone<.001
            Very difficult4.46.8
            Somewhat difficult10.813.8
            Not too difficult27.228.6
            Not at all difficult57.650.8
        Difficulty in contacting USC after hours<.001
            Very difficult12.220.0
            Somewhat difficult11.513.3
            Not too difficult23.924.1
            Not at all difficult28.323.3
            Unsure24.119.3
    • Data are percentages. Values may not add up to 100% because of rounding.

    • ↵* Unweighted sample size, n = 26,619; US population estimate, n = 298,545,330.

    • ↵† Unweighted sample size, n = 1,353; US population estimate, n = 13,089,564.

    • View popup
    Table 3. Estimation Results of the Two-Part Model of the Frequency of Nonemergent Emergency Department (ED) Visits
    Binary Hurdle Model (Logit)Zero-Truncated Negative Binomial Model
    Coefficientt ValueCoefficientt Value
    Constant−2.382*−2.81−17.329*−5.52
    Predisposing characteristics
        Age, years
            45–64−0.651*−7.76−0.490*−2.15
            ≥65−0.738*−5.39−0.717−1.93
        Female sex0.339*4.510.2441.23
        Race
            Black0.386*4.06−0.701*−3.33
            Other−0.123−0.79−0.853*−2.51
        Hispanic ethnicity−0.010−0.100.532*2.00
        Education
            GED/high school0.1551.470.490*2.08
            Bachelor's degree or more−0.078−0.570.825*2.70
        Employed−0.043−0.440.1870.93
        Marital status
            Widowed0.0350.200.4791.37
            Divorced0.0590.51−0.215−0.73
            Separated0.313*1.980.2480.56
            Never married0.1261.290.1730.79
        Able to speak English0.416*2.540.9261.67
        More likely to take risks0.0610.610.2060.94
        Can overcome illness without medical help−0.167−1.71−0.264−1.15
    Enabling resources
        Income (% of poverty level)
            <100 (poor)0.716*5.150.1770.59
            100–199 (low income)0.495*3.980.0980.41
            200–399 (middle income)0.279*2.300.3211.23
        Health insurance
            Public0.1771.600.2941.36
            Uninsured0.0640.540.5031.92
        Region
            Midwest0.285*2.230.0280.10
            South0.0880.67−0.188−0.71
            West0.1481.11−0.033−0.11
        Urban MSA−0.090−0.860.2951.34
    Need factors
        Health status
            Very good0.280*2.07−0.350−0.95
            Good0.777*5.570.1200.37
            Fair1.047*6.310.7131.87
            Poor1.689*8.260.857*1.96
        Mental health
            Very good−0.216*−2.090.2340.88
            Good−0.086−0.740.2201.00
            Fair0.0450.32−0.185−0.63
            Poor0.0450.220.4120.97
        Hypertension−0.105−1.10−0.233−0.91
        Coronary heart disease−0.103−0.70−0.104−0.25
        Angina0.1190.521.044*2.02
        Myocardial infarction−0.132−0.730.2240.49
        Other heart disease−0.011−0.09−0.647−1.94
        Stroke−0.468*−2.85−0.539−1.46
        Emphysema−0.041−0.22−0.211−0.66
        High cholesterol0.0540.550.724*3.36
        Diabetes−0.025−0.210.3561.39
        Arthritis−0.066−0.730.1260.67
        Asthma−0.335*−3.42−0.310−1.52
    Patient-provider communication
        USC asks about other treatments0.1641.79−0.152−0.76
        USC shows respect for treatments0.0620.690.1610.78
        USC asks person to help decide−0.075−0.830.1790.90
        USC explains options to person−0.154−1.09−0.316−0.90
        USC speaks language or provides interpreter services−0.344−0.83−2.063*−2.28
    Access
        Transportation to USC
            Is driven0.0470.390.2090.87
            Public transportation0.1550.900.0650.20
            Walks or other−0.161-0.660.7151.47
        Time to USC, minutes
            15–30−.077−0.99−0.211−1.13
            31–60−0.044−0.330.4181.20
            >600.2621.130.974*2.43
        USC has office hours on nights and weekends0.0510.620.324*2.02
        Difficulty getting to USC0.323*2.45−0.144−0.53
        Difficulty in contacting USC by phone0.1441.50−0.297−1.18
        Difficulty in contacting USC after hours0.180*2.290.387*1.96
    • ↵* P < .05.

    • MSA, metropolitan statistical area; USC, usual source of care.

    • View popup
    Table 4. Sensitivity Analysis of Results of the Two-Part Model of the Frequency of Nonemergent Emergency Department (ED) Visits, Including Individuals With Emergent ED Visits
    Binary Hurdle Model (Logit)Zero-Truncated Negative Binomial Model
    Coefficientt ValueCoefficientt Value
    Constant−3.144*−3.80−17.107*−7.83
    Predisposing characteristics
        Age, years
            45–64−0.620*−7.53−0.513*−2.28
            ≥65−0.686*−5.27−0.749*−2.02
        Female sex0.307*4.260.2091.09
        Race
            Black0.362*3.82−0.728*−3.52
            Other−0.110−0.78−0.900*−2.68
            Hispanic ethnicity−0.013−0.130.530*2.03
        Education
            High school0.1551.530.519*2.29
            Bachelor's degree or more−0.059−0.450.850*2.89
            Employed−0.021−0.220.1590.80
        Marital status
            Widowed0.0010.010.5121.52
            Divorced0.0350.30−0.182−0.62
            Separated0.304*2.000.2480.55
        Never married0.1091.110.2030.93
        Able to speak English0.2891.760.7881.55
        More likely to take risks0.0260.260.1610.73
        Can overcome illness without medical help−0.119−1.23−0.293−1.29
    Enabling resources
        Income (% of poverty level)
            <100 (poor)0.652*4.770.1700.59
            100–199 (low income)0.468*3.780.0780.33
            200–399 (middle income)0.272*2.240.2951.14
        Health insurance
            Public0.1701.590.2971.40
            Uninsured0.1010.850.4811.85
        Region
            Midwest0.341*2.690.0140.05
            South0.1581.24−0.174−0.66
            West0.2021.51−0.027−0.09
            Urban MSA−0.105−1.030.2801.32
    Need factors
        Health status
            Very good0.270*1.99−0.406−1.11
            Good0.738*5.350.0610.19
            Fair0.978*5.970.5931.56
            Poor1.502*7.450.7251.68
        Mental health
            Very good−0.201*−1.960.2550.96
            Good−0.050−0.430.2431.12
            Fair0.0300.22−0.121−0.42
            Poor−0.060−0.300.4471.08
        Hypertension−0.084−0.88−0.247−0.95
        Coronary heart disease−0.096−0.66−0.081−0.20
        Angina0.2070.941.017*1.99
        Myocardial infarction−0.024−0.130.1740.38
        Other heart disease0.0230.20−0.632−1.90
        Stroke−0.332*−2.10−0.507−1.41
        Emphysema−0.117−0.67−0.222−0.72
        High cholesterol0.0610.650.705*3.40
        Diabetes−0.014−0.120.3231.27
        Arthritis−0.036−0.410.1320.71
        Asthma−0.283*−2.92−0.324−1.60
    Patient-provider communication
        USC asks about other treatments0.1451.60−0.119−0.58
        USC shows respect for treatments0.0400.460.1270.64
        USC asks person to help decide−0.060−0.670.2051.08
        USC explains options to person−0.146−1.08−0.332−0.94
        USC speaks language or provides interpreter services−0.350−0.88−2.130*−2.62
    Access
        Transportation to USC
            Is driven−0.016−0.140.2280.96
            Public transportation0.1901.110.0810.25
            Walks or other−0.183−0.760.7281.50
        Time to USC
            15 to 30 minutes−0.073−0.97−0.196−1.05
            31 to 60 minutes−0.023−0.180.4041.16
            >60 minutes0.2961.291.014*2.53
        USC has office hours on nights and weekends0.0450.560.3071.91
        Difficulty getting to USC0.265*2.03−0.164−0.61
        Difficulty in contacting USC by phone0.1131.22−0.313−1.24
        Difficulty in contacting USC after hours0.163*2.040.390*2.01
    • ↵* P < .05.

    • MSA, metropolitan statistical area; USC, usual source of care.

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The Journal of the American Board of Family     Medicine: 26 (6)
The Journal of the American Board of Family Medicine
Vol. 26, Issue 6
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Nonemergent Emergency Department Use Among Patients With a Usual Source of Care
Jennifer Villani, Karoline Mortensen
The Journal of the American Board of Family Medicine Nov 2013, 26 (6) 680-691; DOI: 10.3122/jabfm.2013.06.120327

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Nonemergent Emergency Department Use Among Patients With a Usual Source of Care
Jennifer Villani, Karoline Mortensen
The Journal of the American Board of Family Medicine Nov 2013, 26 (6) 680-691; DOI: 10.3122/jabfm.2013.06.120327
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