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Research ArticleOriginal Research

Reducing Utilization by Uninsured Frequent Users of the Emergency Department: Combining Case Management and Drop-in Group Medical Appointments

Steven Crane, Lori Collins, James Hall, Donald Rochester and Steven Patch
The Journal of the American Board of Family Medicine March 2012, 25 (2) 184-191; DOI: https://doi.org/10.3122/jabfm.2012.02.110156
Steven Crane
MD
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Lori Collins
RN
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James Hall
PhD
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Donald Rochester
MDiv
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Steven Patch
PhD
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  • Article
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Article Figures & Data

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    Figure 1.

    Hospital use (emergency department [ED] and inpatient [IP]).

Tables

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    Table 1. Comparison of Patients Enrolled in Treatment Group to Total Cohort
    VariableTreatment GroupTotal CohortP*
    n (Median)IQRn (Median)IQR
    Age34 (45.0)12255 (32.0)17<.001
    Previsits per month34 (0.58)0.17254 (0.58)0.33.810
    Precharges per month34 (1167)1133255 (628)718.002
    Sexn (%)n (%)P†
    Female15 (44.4)130 (51.0).449
    Male19 (55.6)125 (49.0)
    • ↵* Rank sum.

    • ↵† Two proportion z test.

    • IQR, interquartile range.

    • View popup
    Table 2. Enrolled Patient Problems and Frequencies
    ProblemPatients (n)
    Behavioral health
        Substance abuse17
            Ethyl alcohol7
            Opioids6
            Benzodiazepine1
            Cocaine2
            Methamphetamine1
        Depression13
        Bipolar10
        GAD6
        Panic disorder6
        PTSD6
        Psychosis4
    Physical health
        Serious/unstable
            Chronic pain27
            COPD/asthma6
            Cervical/lumbar radiculopathy4
            Cyclic/recurrent vomiting3
            Weight loss3
            Cerebrovascular accident2
            Seizure disorder2
            Fracture2
            Sarcoidosis1
            Chronic pancreatitis1
            Congestive heart failure1
            Malignant hypertension1
            PSVT1
            Hyperthyroidism1
            Rheumatoid Arthritis1
        Chronic/Stable
            Tobacco abuse13
            Hypertension7
            Morbid obesity6
            Hepatitis4
            GERD4
            Fibromyalgia3
            Hyperlipidemia3
            DJD2
            Urinary incontinence2
            Gout2
            Hypothyroidism2
            Diabetes1
            Obstructive sleep apnea1
    • COPD, chronic obstructive pulmonary disease; DJD, degenerative joint disease; GAD, generalized anxiety disorder; GERD, gastroesophageal reflux disease; PSVT, paroxysmal supraventricular tachycardia; PTSD, posttraumatic stress disorder.

    • View popup
    Table 3. Comparison of Treatment Group (Before vs After) and Treatment With Cohort Subset
    VariableTreatmentP*ControlP*Comparison
    n (Median)IQRn (Median)IQRP†
    Age, years34 (45.0)1236 (33.0)17.0<.001
    Visits per month
        Before34 (0.58)0.3336 (0.58)0.21.891
        After34 (0.23)0.5036 (0.42)0.50.007
        Difference34 (0.35)0.33<.00136 (0.13)0.50.084.005
    Charges per month (CA$)
        Before34 (1167)1132
        After33 (230)899
        Difference33 (637)1104<.001
    • ↵* Signed rank.

    • ↵† Rank sum.

    • IQR, interquartile range.

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The Journal of the American Board of Family     Medicine: 25 (2)
The Journal of the American Board of Family Medicine
Vol. 25, Issue 2
March-April 2012
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Reducing Utilization by Uninsured Frequent Users of the Emergency Department: Combining Case Management and Drop-in Group Medical Appointments
Steven Crane, Lori Collins, James Hall, Donald Rochester, Steven Patch
The Journal of the American Board of Family Medicine Mar 2012, 25 (2) 184-191; DOI: 10.3122/jabfm.2012.02.110156

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Reducing Utilization by Uninsured Frequent Users of the Emergency Department: Combining Case Management and Drop-in Group Medical Appointments
Steven Crane, Lori Collins, James Hall, Donald Rochester, Steven Patch
The Journal of the American Board of Family Medicine Mar 2012, 25 (2) 184-191; DOI: 10.3122/jabfm.2012.02.110156
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