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Research ArticleOriginal Research

More Black Box to Explore: How Quality Improvement Collaboratives Shape Practice Change

Eric K. Shaw, Sabrina M. Chase, Jenna Howard, Paul A. Nutting and Benjamin F. Crabtree
The Journal of the American Board of Family Medicine March 2012, 25 (2) 149-157; DOI: https://doi.org/10.3122/jabfm.2012.02.110090
Eric K. Shaw
PhD
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Sabrina M. Chase
PhD
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Jenna Howard
PhD
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Paul A. Nutting
MD
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Benjamin F. Crabtree
PhD
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  • Article
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Article Figures & Data

Figures

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  • Figure 1.
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    Figure 1.

    Outline of Supporting Colorectal Cancer Outcomes through Participatory Enhancements (SCOPE) intervention. MAP, multimethod assessment process; RAP, reflective-adaptive process; QI, quality improvement; QIC, quality improvement collaborative.

Tables

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    Table 1. Details of Reflective Adaptive Process (RAP) Teams and Quality Improvement Collaboratives (QICs)
    Practice IDMembers of RAP Team (n)RAP Meetings (n)Attended QIC 1Attended QIC 2QI Objectives/Plans
    144Physician*
    Office manager*
    Physician*
    Office manager*
    Improve communication in practice; improve documentation and coding for CRC screening
    299Physician
    Nurse*
    Physician (resident)
    Nurse*
    Nurse
    Improve patients' and providers' CRC education/awareness through, for example, “cancer awareness months” and training
    3510Physician*
    Office manager*
    Nurse*
    Physician*
    Office manager*
    Nurse*
    Improve CRC documentation through use of EMRs and office systems
    465Office manager*
    Nurse*
    Nurse*
    Physician
    Office manager*
    Nurse*
    Nurse*
    Nurse
    Nurse
    Improve CRC documentation and chart organization; improve CRC education/awareness through “cancer awareness months”
    559Office manager
    Nurse*
    Front office staff
    Front office staff
    Physician
    Nurse*
    Patient and staff education; distribute CRC educational materials, use DVDs in waiting room, better counseling during visit
    • ↵* The same practice representative attended both QICs.

    • CRC, colorectal cancer; EMR, electronic medical record; QIC, quality improvement collaboratives; QI, quality improvement.

    • View popup
    Supporting Colorectal Cancer Outcomes through Participatory Enhancements (SCOPE) Quality Improvement Collaborative 1 Agenda
    TimeTopic
    8:30–9:00 amRegistration and Breakfast
    9:00–9:15 amWelcome and Introductions
    9:15–10:00 amEffecting Change in the Primary Care Setting
    10:00–10:20 amComprehensive Cancer Screening in the Primary Care Context
    10:20–10:35 amReflection and Questions
    10:35–10:50 amBreak
    10:50–11:10 amColon Cancer Screening: Guidelines and State of the Science
    11:10–11:25 amReflection and Questions
    11:25–11:45 amA Cancer Survivor's Reflection on CRC and Cancer Survivorship
    11:45–12:30 pmLunch
    12:30–12:45 pm“Practice Jazz”
    12:45–1:15 pmEducational Resources for Practices
    1:15–2:15 pmNext Steps
    2:15–2:30 pmAcknowledgements, Evaluations, and Closing
    • View popup
    Supporting Colorectal Cancer Outcomes through Participatory Enhancements (SCOPE) Quality Improvement Collaborative 2 Agenda
    TimeTopic
    8:30 to 9:00 amRegistration and Breakfast
    9:00 to 9:15 amWelcome and Introductions
    9:15 to 10:00 amStories from Practices
    10:00 to 10:20 amCancer Survivorship
    10:20 to 10:35 amReflection and Questions
    10:35 to 10:50 amBreak
    10:50 to 11:10 amIndividualized Practice Rates on Cancer Screening
    11:10 to 11:30 amReflective Process and Questions
    11:30 to 12:15 pmLunch
    12:15 to 1:15 pmAccomplishments and Challenges in Project SCOPE
    1:15 to 1:30 pmBreak
    1:30 to 2:00 pmTeam-building/Organizational Change
    2:00 to 2:30 pmReflective Process and Questions
    2:30 to 3:00 pmFuture Planning Development
    3:00 to 3:15 pmAcknowledgements, Evaluations, and Closing
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The Journal of the American Board of Family     Medicine: 25 (2)
The Journal of the American Board of Family Medicine
Vol. 25, Issue 2
March-April 2012
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More Black Box to Explore: How Quality Improvement Collaboratives Shape Practice Change
Eric K. Shaw, Sabrina M. Chase, Jenna Howard, Paul A. Nutting, Benjamin F. Crabtree
The Journal of the American Board of Family Medicine Mar 2012, 25 (2) 149-157; DOI: 10.3122/jabfm.2012.02.110090

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More Black Box to Explore: How Quality Improvement Collaboratives Shape Practice Change
Eric K. Shaw, Sabrina M. Chase, Jenna Howard, Paul A. Nutting, Benjamin F. Crabtree
The Journal of the American Board of Family Medicine Mar 2012, 25 (2) 149-157; DOI: 10.3122/jabfm.2012.02.110090
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  • Intensified follow-up of patients with type 1 diabetes and poor glycaemic control: a multicentre quality improvement collaborative based on data from the Norwegian Diabetes Register for Adults
  • The role of quality improvement collaboratives in general practice: a qualitative systematic review
  • How, why and under what circumstances does a quality improvement collaborative build knowledge and skills in clinicians working with people with dementia? A realist informed process evaluation
  • Quality improvement collaborative aiming for Proactive HEAlthcare of Older People in Care Homes (PEACH): a realist evaluation protocol
  • Are quality improvement collaboratives effective? A systematic review
  • Factors Related to Implementation and Reach of a Pragmatic Multisite Trial: The My Own Health Report (MOHR) Study
  • Effects of Facilitated Team Meetings and Learning Collaboratives on Colorectal Cancer Screening Rates in Primary Care Practices: A Cluster Randomized Trial
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