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Research ArticleOriginal Research

Physician Empathy and Listening: Associations with Patient Satisfaction and Autonomy

Kathryn I. Pollak, Stewart C. Alexander, James A. Tulsky, Pauline Lyna, Cynthia J. Coffman, Rowena J. Dolor, Pål Gulbrandsen and Truls Østbye
The Journal of the American Board of Family Medicine November 2011, 24 (6) 665-672; DOI: https://doi.org/10.3122/jabfm.2011.06.110025
Kathryn I. Pollak
PhD
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Stewart C. Alexander
PhD
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James A. Tulsky
MD
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Pauline Lyna
MPH
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Cynthia J. Coffman
PhD
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Rowena J. Dolor
MD, MHS
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Pål Gulbrandsen
MD, PhD
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Truls Østbye
MD, PhD
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Article Information

vol. 24 no. 6 665-672
DOI 
https://doi.org/10.3122/jabfm.2011.06.110025
PubMed 
22086809

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication January 27, 2011
  • Revision received June 6, 2011
  • Accepted for publication June 8, 2011
  • Published online November 15, 2011.

Copyright & Usage 
© Copyright 2011 by the American Board of Family Medicine.

Author Information

  1. Kathryn I. Pollak, PhD,
  2. Stewart C. Alexander, PhD,
  3. James A. Tulsky, MD,
  4. Pauline Lyna, MPH,
  5. Cynthia J. Coffman, PhD,
  6. Rowena J. Dolor, MD, MHS,
  7. Pål Gulbrandsen, MD, PhD and
  8. Truls Østbye, MD, PhD
  1. From the Cancer Prevention, Detection, and Control Research Program (KIP, JAT, PL, TØ), the Department of Community and Family Medicine (KIP, TØ), the Department of Medicine (SCA, JAT), and the Department of Biostatistics and Bioinformatics (CJC), Duke University Medical Center, Durham, NC; the Durham Veterans Affairs Medical Center, Center for Health Services Research, Durham, NC (SCA, JAT, CJC, RJD); Health Services and Systems Research, Duke-National University of Singapore Graduate Medical School, Singapore (TØ); and the Akershus University Hospital and University of Oslo, Oslo, Norway (PG).
  1. Corresponding author: Kathryn I. Pollak, 2424 Erwin Road, Suite 602, Durham, NC 27705 (E-mail: Kathryn.pollak{at}duke.edu).
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The Journal of the American Board of Family     Medicine: 24 (6)
The Journal of the American Board of Family Medicine
Vol. 24, Issue 6
November-December 2011
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Physician Empathy and Listening: Associations with Patient Satisfaction and Autonomy
Kathryn I. Pollak, Stewart C. Alexander, James A. Tulsky, Pauline Lyna, Cynthia J. Coffman, Rowena J. Dolor, Pål Gulbrandsen, Truls Østbye
The Journal of the American Board of Family Medicine Nov 2011, 24 (6) 665-672; DOI: 10.3122/jabfm.2011.06.110025

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Physician Empathy and Listening: Associations with Patient Satisfaction and Autonomy
Kathryn I. Pollak, Stewart C. Alexander, James A. Tulsky, Pauline Lyna, Cynthia J. Coffman, Rowena J. Dolor, Pål Gulbrandsen, Truls Østbye
The Journal of the American Board of Family Medicine Nov 2011, 24 (6) 665-672; DOI: 10.3122/jabfm.2011.06.110025
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