Patient Satisfaction with Family Physician Colonoscopists

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Figure 1.
Colonoscopy Satisfaction Questionnaire. *Questions were not included in Group Health Association of America 9 survey.

Table 1.

Indications for Colonoscopy

Procedure Indications^*	Total (n = 230)
Average risk screening	180 (78.3)
Family history of polyps	27 (11.7)
Family history of colon cancer	21 (9.1)
Personal history of polyps	8 (3.5)
Hematochezia	7 (3.0)
Abdominal pain	2 (0.9)
Chronic diarrhea	1 (0.4)

Table 2.

Survey Results

Survey Questions	FRR (%)	Average Likert Scale Rating
Likert scale
Appointment wait time	89.3	3.9
Quality of the group education visit^*	99.4	4.6
Waiting on procedure day	97.5	4.4
Personal manner of physician	98.7	4.6
Technical skills of physician	100.0	4.7
Personal manner support staff	99.4	4.7
Adequacy of explanation of what was done	100.0	4.7
Level of pain control^*	95.6	4.6
Overall rating of visit	97.5	4.6
Yes/No
Would have procedure by same physician	97.5%
Would have procedure at same facility	97.5%
First colonoscopy experience^*	86.2%

Table 3.

Comparison of Survey Participants

Comparisons of Variables	Total	Respondents	Nonrespondents	P
Sex (n [%])
Male	117	85 (54)	32 (44)	.24^*
Female	113	73 (46)	40 (56)
Age, yr (mean [SD])	54.0 (5.7)	54.7 (5.0)	52.3 (6.6)	<.01^†
Fentanyl, μg (mean [SD])	112.5 (32.9)	113.1 (34.7)	111.4 (29.6)	.38^†
Midazolam, mg (mean [%])	4.6 (1.3)	4.7 (1.4)	4.4 (1.1)	.53^†
Procedure time, min (mean [%])	0:24 (0:12)	0:23 (0:10)	0:26 (0:15)	.16^†

Table 5.

Comparison with Published Gastroenterology Data¹⁷

Survey Question	FRR (%)
Survey Question	Family Medicine	Gastroenterology
Level of pain control	95.6	96.6
Procedure explanation	100	96.1
Personal manner of physician	98.7	98.3
Personal manner of support staff	99.4	99.4
Waiting on procedure day	97.5	96.5
Appointment wait time	89.3	90.7