Brief ReportBrief Report
Patient Perspectives on Delayed Specialty Follow-Up After a Primary Care Visit
Leonor Fernández, Dru Ricci, Amie Pollack, Maelys J. Amat, Meghan Drielak, Talya Salant, Gordon D. Schiff, Umber Shafiq, Scot B. Sternberg, James Benneyan, Mark Aronson, Erin Sullivan and Russell S. Phillips
The Journal of the American Board of Family
Medicine April 2025, jabfm.2024.240063R3; DOI: https://doi.org/10.3122/jabfm.2024.240063R3
Leonor Fernández
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MDDru Ricci
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
BAAmie Pollack
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
PhDMaelys J. Amat
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MD, MBAMeghan Drielak
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
BFATalya Salant
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MD, PhDGordon D. Schiff
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MDUmber Shafiq
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MPHScot B. Sternberg
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MSJames Benneyan
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
PhDMark Aronson
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MDErin Sullivan
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
PhDRussell S. Phillips
From the Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, MA (LF, MJA, TS, US, SBS, MA); Department of Medicine, Brigham and Women’s Hospital, Harvard Medical School, Boston, MA (GDS); Center for Primary Care, Harvard Medical School, Boston, MA, USA (DR, AP, ES, RSP); Healthcare Systems Engineering Institute, Northeastern University, Boston, MA (JB).
MD
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In this issue
The Journal of the American Board of Family
Medicine
Vol. 37, Issue 6
November-December 2024
Patient Perspectives on Delayed Specialty Follow-Up After a Primary Care Visit
Leonor Fernández, Dru Ricci, Amie Pollack, Maelys J. Amat, Meghan Drielak, Talya Salant, Gordon D. Schiff, Umber Shafiq, Scot B. Sternberg, James Benneyan, Mark Aronson, Erin Sullivan, Russell S. Phillips
The Journal of the American Board of Family
Medicine Apr 2025, jabfm.2024.240063R3; DOI: 10.3122/jabfm.2024.240063R3
Patient Perspectives on Delayed Specialty Follow-Up After a Primary Care Visit
Leonor Fernández, Dru Ricci, Amie Pollack, Maelys J. Amat, Meghan Drielak, Talya Salant, Gordon D. Schiff, Umber Shafiq, Scot B. Sternberg, James Benneyan, Mark Aronson, Erin Sullivan, Russell S. Phillips
The Journal of the American Board of Family
Medicine Apr 2025, jabfm.2024.240063R3; DOI: 10.3122/jabfm.2024.240063R3
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Keywords
- Communication
- Continuity of Patient Care
- Diagnostic Errors
- Diagnostic Tests
- Doctor-Patient Relations
- Health Disparities
- Health Education
- Health Literacy
- Patient Care Team
- Patient-Centered Care
- Patient Engagement
- Patient Safety
- Practice-Based Research
- Primary Health Care
- Process Measures
- Qualitative Research
- Quality Improvement
- Quality of Care
- Referral, Risk Assessment
- Shared Decision-Making