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Research ArticleOriginal Research

Care Delivery in Community Health Centers Before, During, and After the COVID-19 Pandemic (2019–2022)

Nicole Cook, Brenda M. McGrath, Suparna M. Navale, Siran M. Koroukian, Anna R. Templeton, Laura C. Crocker, Stephen J. Zyzanski, Wyatt P. Bensken and Kurt C. Stange
The Journal of the American Board of Family Medicine October 2023, jabfm.2023.230081R1; DOI: https://doi.org/10.3122/jabfm.2023.230081R1
Nicole Cook
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD, MPH
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Brenda M. McGrath
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD
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Suparna M. Navale
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD, MS, MPH
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Siran M. Koroukian
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD, MHA, MS
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Anna R. Templeton
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
DNP, RN
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Laura C. Crocker
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
MSPH
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Stephen J. Zyzanski
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD
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Wyatt P. Bensken
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
PhD
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Kurt C. Stange
From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
MD, PhD
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Article Information

jabfm.2023.230081R1
DOI 
https://doi.org/10.3122/jabfm.2023.230081R1
PubMed 
37857445

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication March 1, 2023
  • Revision received June 21, 2023
  • Accepted for publication June 26, 2023
  • Published online October 19, 2023.

Article Versions

  • You are currently viewing a previous version of this article (October 19, 2023 - 07:19).
  • View the most recent version of this article
Copyright & Usage 
© Copyright by the American Board of Family Medicine.

Author Information

  1. Nicole Cook, PhD, MPH,
  2. Brenda M. McGrath, PhD,
  3. Suparna M. Navale, PhD, MS, MPH,
  4. Siran M. Koroukian, PhD, MHA, MS,
  5. Anna R. Templeton, DNP, RN,
  6. Laura C. Crocker, MSPH,
  7. Stephen J. Zyzanski, PhD,
  8. Wyatt P. Bensken, PhD and
  9. Kurt C. Stange, MD, PhD
  1. From the OCHIN, Inc., Portland, OR (NC, BMM, SMN, ART, LCC, WPB, KCS); Case Western Reserve University, Cleveland, OH (SMK, SJZ, KCS).
  1. Corresponding author: Nicole Cook, PhD, MPH, OCHIN, Inc., PO Box 5426, Portland, OR 97228-5426 (E-mail: cookn{at}ochin.org).
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The Journal of the American Board of Family     Medicine: 38 (1)
The Journal of the American Board of Family Medicine
Vol. 38, Issue 1
January-February 2025
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Care Delivery in Community Health Centers Before, During, and After the COVID-19 Pandemic (2019–2022)
Nicole Cook, Brenda M. McGrath, Suparna M. Navale, Siran M. Koroukian, Anna R. Templeton, Laura C. Crocker, Stephen J. Zyzanski, Wyatt P. Bensken, Kurt C. Stange
The Journal of the American Board of Family Medicine Oct 2023, jabfm.2023.230081R1; DOI: 10.3122/jabfm.2023.230081R1

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Care Delivery in Community Health Centers Before, During, and After the COVID-19 Pandemic (2019–2022)
Nicole Cook, Brenda M. McGrath, Suparna M. Navale, Siran M. Koroukian, Anna R. Templeton, Laura C. Crocker, Stephen J. Zyzanski, Wyatt P. Bensken, Kurt C. Stange
The Journal of the American Board of Family Medicine Oct 2023, jabfm.2023.230081R1; DOI: 10.3122/jabfm.2023.230081R1
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  • Article
    • Abstract
    • Introduction
    • Methods
    • Results
    • Discussion
    • Appendix. Appendix Table 1. Taxonomy Definitions for Primary Care Providers
    • Appendix Table 2. Codes used to identify Primary Care, Behavioral Health, and COVID-related C- are
    • Appendix Figure 1. Quarterly encounters for patients who received primary care, behavioral health and COVID tests/vaccines.
    • Appendix Figure 2. New and established patients with a visit for primary care and behavioral health by quarter (2019–2022).
    • Appendix Figure 3. Patients with a visit for primary care or behavioral health by age group at health centers by quarter (2019–2022).
    • Appendix Figure 4. In-person and telehealth encounters for primary care and behavioral health by quarter (2019–2022).
    • Notes
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Keywords

  • COVID-19
  • Electronic Medical Records
  • Healthcare Disparities
  • Health Services Accessibility
  • Longitudinal Studies
  • Pandemics
  • Primary Health Care

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