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Research ArticleOriginal Research

Perceptions of Artificial Intelligence Use in Primary Care: A Qualitative Study with Providers and Staff of Ontario Community Health Centres

Danielle M. Nash, Cathy Thorpe, Judith Belle Brown, Jacqueline K. Kueper, Jennifer Rayner, Daniel J. Lizotte, Amanda L. Terry and Merrick Zwarenstein
The Journal of the American Board of Family Medicine March 2023, jabfm.2022.220177R2; DOI: https://doi.org/10.3122/jabfm.2022.220177R2
Danielle M. Nash
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD
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Cathy Thorpe
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
MA
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Judith Belle Brown
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD
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Jacqueline K. Kueper
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD(C)
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Jennifer Rayner
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD
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Daniel J. Lizotte
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD
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Amanda L. Terry
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
PhD
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Merrick Zwarenstein
From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
MBBCh, PhD
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Article Information

jabfm.2022.220177R2
DOI 
https://doi.org/10.3122/jabfm.2022.220177R2
PubMed 
36948536

Published By 
The Journal of the American Board of Family Medicine
Print ISSN 
1557-2625
Online ISSN 
1558-7118
History 
  • Received for publication May 12, 2022
  • Revision received September 18, 2022
  • Revision received October 14, 2022
  • Accepted for publication October 20, 2022
  • Published online March 22, 2023.

Article Versions

  • You are currently viewing a previous version of this article (March 22, 2023 - 06:31).
  • View the most recent version of this article
Copyright & Usage 
© Copyright 2023 by the American Board of Family Medicine.

Author Information

  1. Danielle M. Nash, PhD,
  2. Cathy Thorpe, MA,
  3. Judith Belle Brown, PhD,
  4. Jacqueline K. Kueper, PhD(C),
  5. Jennifer Rayner, PhD,
  6. Daniel J. Lizotte, PhD,
  7. Amanda L. Terry, PhD and
  8. Merrick Zwarenstein, MBBCh, PhD
  1. From the Department of Epidemiology and Biostatistics, the Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, DJL, ALT, MZ); ICES, Ontario, Canada (DMN, MZ); Centre for Studies in Family Medicine, Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada (DMN, CT, JBB, JR, ALT, MZ); Department of Computer Science, Faculty of Science, Western University, London, Ontario, Canada (JKK, DJL); Department of Research and Evaluation, Alliance for Healthier Communities, Toronto, Ontario, Canada (JR); Schulich Interfaculty Program in Public Health, Schulich School of Medicine & Dentistry, Western University, London, Ontario, Canada (ALT).
  1. Corresponding author: Danielle M. Nash, PhD, 800 Commissioners Rd. E, London, Ontario, Canada, N6A 5W9, Room ELL-220 (E-mail: Danielle.nash{at}ices.on.ca).
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The Journal of the American Board of Family     Medicine: 38 (1)
The Journal of the American Board of Family Medicine
Vol. 38, Issue 1
January-February 2025
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Perceptions of Artificial Intelligence Use in Primary Care: A Qualitative Study with Providers and Staff of Ontario Community Health Centres
Danielle M. Nash, Cathy Thorpe, Judith Belle Brown, Jacqueline K. Kueper, Jennifer Rayner, Daniel J. Lizotte, Amanda L. Terry, Merrick Zwarenstein
The Journal of the American Board of Family Medicine Mar 2023, jabfm.2022.220177R2; DOI: 10.3122/jabfm.2022.220177R2

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Perceptions of Artificial Intelligence Use in Primary Care: A Qualitative Study with Providers and Staff of Ontario Community Health Centres
Danielle M. Nash, Cathy Thorpe, Judith Belle Brown, Jacqueline K. Kueper, Jennifer Rayner, Daniel J. Lizotte, Amanda L. Terry, Merrick Zwarenstein
The Journal of the American Board of Family Medicine Mar 2023, jabfm.2022.220177R2; DOI: 10.3122/jabfm.2022.220177R2
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