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Research ArticleResearch Letter

Primary Care Physician Factors Associated with Inbox Message Volume

David Margolius, Jonathan Siff, Kathryn Teng, Douglas Einstadter, Douglas Gunzler and Shari Bolen
The Journal of the American Board of Family Medicine May 2020, 33 (3) 460-462; DOI: https://doi.org/10.3122/jabfm.2020.03.190360
David Margolius
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
MD
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Jonathan Siff
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
MD, MBA
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Kathryn Teng
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
MD, MBA
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Douglas Einstadter
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
MD, MPH
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Douglas Gunzler
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
PhD
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Shari Bolen
From the Department of Medicine, MetroHealth System, Cleveland, OH (DM, KT, DE, SB); the Departments of Health Informatics and Emergency Medicine, MetroHealth System, Cleveland, OH (JS); and the Center for Health Care Research and Policy, Case Western Reserve University, Cleveland, OH (DG).
MD, MPH
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References

  1. 1.↵
    1. Arndt BG,
    2. Beasley JW,
    3. Watkinson MD,
    4. et al
    . Tethered to the EHR: primary care physician workload assessment using EHR event log data and time-motion observations. Ann Fam Med 2017;15:419–26.
    OpenUrlAbstract/FREE Full Text
  2. 2.↵
    1. Murphy DR,
    2. Meyer AN,
    3. Russo E,
    4. Sittig DF,
    5. Wei L,
    6. Singh H
    . The burden of inbox notifications in commercial electronic health records. JAMA Intern Med 2016;176:559–60.
    OpenUrl
  3. 3.↵
    1. Baron RJ
    . What's keeping us so busy in primary care? A snapshot from one practice. N Engl J Med 2010;362:1632–6.
    OpenUrlCrossRefPubMedWeb of Science
  4. 4.↵
    1. Murphy DR,
    2. Reis B,
    3. Sittig DF,
    4. Singh H
    . Notifications received by primary care practitioners in electronic health records: a taxonomy and time analysis. Am J Med 2012;125:209.e1–7.
    OpenUrlCrossRefPubMed
  5. 5.↵
    1. Cutrona SL,
    2. Fouayzi H,
    3. Burns L,
    4. et al
    . Primary care providers' opening of time-sensitive alerts sent to commercial electronic health record inbaskets. J Gen Intern Med 2017;32:1210–9.
    OpenUrl
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The Journal of the American Board of Family     Medicine: 33 (3)
The Journal of the American Board of Family Medicine
Vol. 33, Issue 3
May/June 2020
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Primary Care Physician Factors Associated with Inbox Message Volume
David Margolius, Jonathan Siff, Kathryn Teng, Douglas Einstadter, Douglas Gunzler, Shari Bolen
The Journal of the American Board of Family Medicine May 2020, 33 (3) 460-462; DOI: 10.3122/jabfm.2020.03.190360

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Primary Care Physician Factors Associated with Inbox Message Volume
David Margolius, Jonathan Siff, Kathryn Teng, Douglas Einstadter, Douglas Gunzler, Shari Bolen
The Journal of the American Board of Family Medicine May 2020, 33 (3) 460-462; DOI: 10.3122/jabfm.2020.03.190360
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