Integrating Behavioral Health in Primary Care Using Lean Workflow Analysis: A Case Study

References

1. 1.↵
   1. Kathol RG,
   2. Degruy F,
   3. Rollman BL

   . Value-based financially sustainable behavioral health components in patient-centered medical homes. Ann Fam Med 2014;12:172–5.

   OpenUrlAbstract/FREE Full Text
2. 2.↵
   1. Kessler LG,
   2. Cleary PD,
   3. Burke JD Jr.

   . Psychiatric disorders in primary care. Results of a follow-up study. Arch Gen Psychiatry 1985;42:583–7.

   OpenUrlCrossRefPubMedWeb of Science
3. 3.↵
   Mental disorders in general medical practice an opportunity to add value to healthcare. Behav Healthc Tomorrow 1996;5:55–62, 72.

   OpenUrlPubMed
4. 4.↵
   1. Katon W

   . The epidemiology of depression in medical care. Int J Psychiatry Med 1987;17:93–112.

   OpenUrlCrossRefPubMedWeb of Science
5. 5.↵
   1. Kessler R,
   2. Stafford D

   1. Kessler R,
   2. Stafford D

   . Primary care is the de facto mental health system. In: Kessler R, Stafford D, eds. Collaborative medicine case studies: evidence in practice. New York: Springer; 2008:9–21.
6. 6.↵
   1. Cunningham PJ

   . Beyond parity: primary care physicians' perspectives on access to mental health care. Health Aff (Millwood) 2009;28:w490–501.

   OpenUrlAbstract/FREE Full Text
7. 7.↵
   1. Kessler R

   . Mental health care treatment initiation when mental health services are incorporated into primary care practice. J Am Board Fam Med 2012;25:255–9.

   OpenUrlAbstract/FREE Full Text
8. 8.↵
   1. Baird M,
   2. Blount A,
   3. Brungardt S,
   4. et al

   . Joint principles: integrating behavioral health care into the patient-centered medical home. Ann Fam Med 2014;12:184–5.

   OpenUrl
9. 9.↵
   1. Kessler R,
   2. Miller BF,
   3. Kelly M,
   4. et al

   . Mental health, substance abuse, and health behavior services in patient-centered medical homes. J Am Board Fam Med 2014;27:637–44.

   OpenUrlAbstract/FREE Full Text
10. 10.↵
    1. Hunter CL,
    2. Goodie JL

    . Operational and clinical components for integrated-collaborative behavioral healthcare in the patient-centered medical home. Fam Syst Health 2010;28:308–21.

    OpenUrlPubMed
11. 11.↵
    1. Hunter C,
    2. Goodie J,
    3. Oordt MS,
    4. Dobmeyer AC

    . Integrated behavioral health in primary care: step-by-step guidance for assessment and intervention. Washington, DC: American Psychological Association; 2009.
12. 12.↵
    1. Butler M,
    2. Kane RL,
    3. McAlpine D,
    4. et al

    . Integration of mental health/substance abuse and primary care. Evid Rep Technol Assess (Full Rep) 2008;(173):1–362.
13. 13.↵
    1. Curtis R,
    2. Christian E

    1. Kessler R

    . An outcome and clinical research focus in an integrated care patient-centered medical home. In: Curtis R, Christian E, ed. Integrated care: applying theory to practice. Oxford, UK: Routledge; 2012;297–310.
14. 14.↵
    1. Jimmerson C,
    2. Weber D,
    3. Sobek DK 2nd.

    . Reducing waste and errors: piloting lean principles at Intermountain Healthcare. Jt Comm J Qual Patient Saf 2005;31:249–57.

    OpenUrlPubMed
15. 15.↵
    1. Womack JP,
    2. Jones DT

    . Lean thinking: banish waste and create wealth in your corporation. New York: Simon & Schuster; 1996.
16. 16.↵
    1. Gamm L,
    2. Kash B,
    3. Bolin J

    . Organizational technologies for transforming care: measures and strategies for pursuit of IOM quality aims. J Ambul Care Manage 2007;30:291–301.

    OpenUrlPubMed
17. 17.↵
    1. Kenney C

    . Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience. New York: Productivity Press; 2011.
18. 18.↵
    1. van Eeghen C

    . Improving the quality of quality improvement: case studies of provider office practices in the use of assisted office systems analysis within a quality improvement project. Chapel Hill, NC: Health Management and Policy, University of North Carolina; 2012.
19. 19.↵
    1. Kessler R

    . Identifying and screening for psychological and comorbid medical and psychological disorders in medical settings. J Clin Psychol 2009;65:253–67.

    OpenUrlPubMed
20. 20.↵
    1. Bate P,
    2. Mendel P,
    3. Robert G

    . Organizing for quality: the improvement journeys of leading hospitals in Europe and the United States. Oxon, UK: Radcliffe Publishing; 2008.
21. 21.↵
    1. Young J,
    2. Gilwee J,
    3. Holman M,
    4. Messier R,
    5. Kelly M,
    6. Kessler R

    . Mental health, substance abuse, and health behavior intervention as part of the patient-centered medical home: a case study. Transl Behav Med 2012;2:345–54.

    OpenUrlPubMed
22. 22.↵
    1. Auxier A,
    2. Runyan C,
    3. Mullin D,
    4. Mendenhall T,
    5. Young J,
    6. Kessler R

    . Behavioral health referrals and treatment initiation rates in integrated primary care: a Collaborative Care Research Network study. Transl Behav Med 2012;2:337–44.

    OpenUrlCrossRefPubMed
23. 23.↵
    1. Zidel TG

    . A Lean guide to transforming healthcare. Milwaukee, WI: American Society for Quality, Quality Press; 2006.
24. 24.↵
    1. Davis FD

    . Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q 1989;13:319–40.

    OpenUrlCrossRefWeb of Science
25. 25.↵
    1. Young T,
    2. Brailsford S,
    3. Connell C,
    4. Davies R,
    5. Harper P,
    6. Klein JH

    . Using industrial processes to improve patient care. BMJ 2004;328:162–4.

    OpenUrlFREE Full Text
26. 26.↵
    1. Boat TF,
    2. Chao SM,
    3. O'Neill PH

    . From waste to value in health care. JAMA 2008;299:568–71.

    OpenUrlCrossRefPubMedWeb of Science
27. 27.↵
    1. Fischer LR,
    2. Solberg LI,
    3. Kottke TE

    . Quality improvement in primary care clinics. Jt Comm J Qual Improv 1998;24:361–70.

    OpenUrlPubMed
28. 28.↵
    1. Sinsky CA

    . Improving office practice: working smarter, not harder. Fam Pract Manag 2006;13:28–34.

    OpenUrlPubMed