Electronic Health Record Challenges, Workarounds, and Solutions Observed in Practices Integrating Behavioral Health and Primary Care

Access to Clinical Information Abbreviations: Full, access to all parts of the record granted to primary care providers (PCPs) and behavioral health clinicians (BHCs); Partial, access to only relevant parts of the record granted to PCPs and BHCs; Restricted, restricted access to the record granted to PCPs and BHCs, such that needed clinical information was inaccessible at the point of care; BH, behavioral health; CMHC, community mental health center; EHR, electronic health record; FQHC, federally qualified health center; PC, primary care.