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Younger Patients 18–64 (n = 2529) Older Patients 65–74 (n = 520) Oldest Patients ≥75 (n = 404) P Patient age 41.8 69.5 81.3 <0.001* Patient gender (% female) 64.9 60.6 65.7 0.151 Patient race (% non-white) 15.2 8.5 7.7 <0.001†‡ New vs established patient (% new) 10.2 4.4 3.2 <0.001†‡ Reason for visit (%) Acute illness 59.5 43.8 43.1 <0.001†‡ Chronic illness 21.7 41.9 47.3 Well care 10.3 9.8 6.2 Other 8.6 4.4 3.5 Number of visits in previous year 4.0 4.9 5.6 <0.001* Years as patient of physician 5.2 8.2 8.2 <0.001†‡ Number of chronic illnesses 2.1 4.2 5.0 <0.001* Completed patient exit questionnaire (%) 74.6 84.8 81.9 <0.001†‡ Satisfaction with physician (1 = poor, 5 = excellent) 4.4 4.6 4.5 <0.001† * All three columns differ, P < .05.
† Column 1 differs from column 2, P < .05.
‡ Column 1 differs from column 3, P < .05.
Younger Patients 18–64 (n = 2469) Older Patients 65–74 (n = 513) Oldest Patients ≥75 (n = 395) P History taking 57.3 58.7 57.3 0.31 Planning treatment 32.5 31.3 29.9 0.007† Physical examination 20.9 22.1 22.9 0.02† Health education 19.9 18.2 16.6 <0.001‡ Feedback on evaluation results 13.4 14.6 14.7 0.01§† Family information 10.4 8.5 8.5 <0.001§† Chatting 7.0 8.2 10.1 <0.001‡ Structuring the interaction 7.6 8.1 8.5 0.11 Patient questions 6.6 7.5 8.1 <0.001§† Preventive services 3.0 3.6 3.1 0.16 Procedures 2.6 2.0 2.7 0.56 Nutrition advice 2.2 2.2 1.6 0.05 Counseling 2.4 1.6 1.1 0.001§† Exercise advice 2.0 2.0 1.2 0.005†‖ Compliance assessment 1.6 2.1 2.1 0.001§† Smoking behavior assessment or advice 1.9 0.9 0.4 <0.001‡ Assessing patient’s health knowledge 1.4 1.3 1.0 0.06 Health promotion 1.7 1.1 0.8 <0.001§† Negotiation 1.1 1.3 1.4 0.15 Substance use assessment or advice 0.6 0.2 0.2 <0.001§† Length of visit 10.7 10.7 10.7 0.99 * Analyses are adjusted for patient sex, race, reason for visit, number of visits in previous year, number of chronic illnesses, new or established patient, and number of years as patient of physician.
† Column 1 differs from column 3, P < .05.
‡ All three columns differ, P < .05.
§ Column 1 differs from column 2, P < .05.
‖ Column 2 differs from column 3, P < .05.
- Table 3.
Partial Correlation of Percentage of Time Spent on Behavior with Satisfaction with Physician*
Younger Patients 18–64 (n = 1711) Older Patients 65–74 (n = 356) Oldest Patients ≥75 (n = 239) History taking −0.041 0.002 −0.082 Planning treatment† −0.037 −0.166 0.160 Physical examination‡ −0.052 −0.022 0.080 Health education‡§ 0.004 −0.035 0.143 Feedback on evaluation results −0.055 −0.025 0.038 Family information‡§ 0.045 0.061 −0.102 Chatting 0.067 0.142 0.068 Structuring the interaction‡ −0.061 −0.056 0.082 Patient questions −0.027 −0.118 −0.032 Preventive services 0.011 0.015 0.066 Procedures 0.051 0.060 0.021 Nutrition advice 0.038 0.049 −0.044 Counseling‡ 0.027 −0.047 −0.107 Exercise advice −0.008 0.066 0.006 Compliance assessment‡ 0.029 −0.016 −0.107 Smoking behavior assessment or advice 0.035 0.008 −0.034 Assessing patient’s health knowledge 0.036 −0.044 −0.067 Health promotion 0.028 −0.033 −0.017 Negotiation −0.028 −0.021 0.051 Substance use assessment or advice‖ 0.009 −0.116 0.002 Length of visit‡ 0.151 0.099 0.019 * Partial correlation is the magnitude of correlation that is significantly different from 0 (P < .05) is 0.047, 0.103, and 0.126 for the younger, older, and oldest patients, respectively. Analyses are adjusted for patient gender, reason for visit, chronic illnesses and number of visits in previous year.
† All three columns differ, P < .05.
‡ Column 1 differs from column 3, P < .05.
§ Column 2 differs from column 3, P < .05.
‖ Column 1 differs from column 2, P < .05.
