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Brief ReportBrief Report

Nurse Standing Orders for Buprenorphine Follow-Up Care in a Community Health Center Network

Richard C. Waters, Meaghan Mugleston, Anina Terry, Carrie Reinhart and Megan Wilson
The Journal of the American Board of Family Medicine October 2023, 36 (5) 723-730; DOI: https://doi.org/10.3122/jabfm.2022.220426R1
Richard C. Waters
From the Clinical Instructor, University of Washington, Department of Family Medicine, Seattle, WA and Housing & Steet Outreach Programs, Neighborcare Health, Seattle, WA (RCW), Gonzaga University School of Nursing, Spokane, WA (MM), Neighborcare Health, Seattle, WA (AT), Public Health – Seattle & King County, Seattle, WA (CR), Assistant Professor, University of Washington, Department of Family Medicine, Seattle, WA (MW).
MD, MSc
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Meaghan Mugleston
From the Clinical Instructor, University of Washington, Department of Family Medicine, Seattle, WA and Housing & Steet Outreach Programs, Neighborcare Health, Seattle, WA (RCW), Gonzaga University School of Nursing, Spokane, WA (MM), Neighborcare Health, Seattle, WA (AT), Public Health – Seattle & King County, Seattle, WA (CR), Assistant Professor, University of Washington, Department of Family Medicine, Seattle, WA (MW).
MSN, ARNP
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Anina Terry
From the Clinical Instructor, University of Washington, Department of Family Medicine, Seattle, WA and Housing & Steet Outreach Programs, Neighborcare Health, Seattle, WA (RCW), Gonzaga University School of Nursing, Spokane, WA (MM), Neighborcare Health, Seattle, WA (AT), Public Health – Seattle & King County, Seattle, WA (CR), Assistant Professor, University of Washington, Department of Family Medicine, Seattle, WA (MW).
DNP, ARNP, FNP-C
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Carrie Reinhart
From the Clinical Instructor, University of Washington, Department of Family Medicine, Seattle, WA and Housing & Steet Outreach Programs, Neighborcare Health, Seattle, WA (RCW), Gonzaga University School of Nursing, Spokane, WA (MM), Neighborcare Health, Seattle, WA (AT), Public Health – Seattle & King County, Seattle, WA (CR), Assistant Professor, University of Washington, Department of Family Medicine, Seattle, WA (MW).
MSN, RN
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Megan Wilson
From the Clinical Instructor, University of Washington, Department of Family Medicine, Seattle, WA and Housing & Steet Outreach Programs, Neighborcare Health, Seattle, WA (RCW), Gonzaga University School of Nursing, Spokane, WA (MM), Neighborcare Health, Seattle, WA (AT), Public Health – Seattle & King County, Seattle, WA (CR), Assistant Professor, University of Washington, Department of Family Medicine, Seattle, WA (MW).
MD
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Abstract

Background: Less than 20% of individuals with opioid use disorder (OUD) are receiving a medication treatment for OUD in the United States. Though nurses can assume critical roles in outpatient models of OUD care, there are no published reports of buprenorphine standing orders for nurses that guide a nuanced response for patients returning as expected versus those re-engaging after a treatment lapse, without requiring real-time prescriber consultation.

Methods: Standing orders for buprenorphine were created with multiple stakeholders within an urban community health center that includes traditional clinics as well as non-traditional homeless care sites. After more than two years of use, an anonymous survey assessed staff perception of usability and safety of the standing orders using the validated system usability scale (SUS) and a 5-item Likert scale. Patient retention rates at 12 and 18 months were compared for sites that were early- and late-adopters of the standing orders.

Results: Of 24 clinicians and 7 nurses who responded to the survey, 46% had used the standing orders. More than 85% reported a perception that the standing orders improved team-based care and increased access to buprenorphine refills. None reported any safety concerns. The median SUS score was 75.0 (SD 15.4), rated as “excellent”. There was no statistically significant difference in 12- or 18-month retention rates between early- and late-adopter sites of the standing orders.

Conclusions: Nurse standing orders for buprenorphine follow-up and re-engagement care are feasible, usable and perceived as safe in varied community health center settings.

  • Buprenorphine
  • Community Medicine
  • Nurses
  • Opioid-Related Disorders
  • Opioids
  • Patient Care Team
  • Program Evaluation
  • Standing Orders
  • Substance Use Disorders

Background

Among the more than 2 million individuals with opioid use disorder (OUD) in the United States, only an estimated 20% receive any formalized addiction treatment, which can include services ranging from counseling and group therapy to residential treatment programs and long-term medication treatment. Of the 20% who are able to access care, less than half are prescribed an evidence-based medication, one of which is buprenorphine, as part of their treatment.1 Although section 1262 of the recent Consolidated Appropriations Act reduced buprenorphine prescribing barriers, nurses can further expand access to buprenorphine treatment in primary care settings, either as care managers or within a broader primary care role, particularly by performing follow-up visits.2⇓–4 In published reports, a registered nurse (RN)-led buprenorphine follow-up visit relies on having a pre-signed prescription or having a prescriber sign or send a prescription after consultation with the nurse.5,6 There are no published guidance or implementation reports on buprenorphine-specific standing orders for RNs which guide a nuanced response for patients returning as-expected versus those re-engaging after a treatment lapse, without the requirement to consult a prescriber in real-time. Such standing orders may expand capacity for care, reduce reliance on prescribers, and empower RNs in OUD care.

In compliance with state and federal laws, we developed RN standing orders in January 2018 that guide planned buprenorphine follow-up visits as well as unplanned visits for those re-engaging after treatment lapses.7,8 During the first years of use, the organization’s experience with these standing orders was positive, anecdotally. Thus, in 2021, with the intent to assess if these standing orders may be worth disseminating and worthy of future, more rigorous, study, we collected a limited observational data set. Here, we present an evaluation of these standing orders through assessment of the staff experience, the perceived usability and safety, and the association with patient retention rates.

Methods

Standing Order Structure

The buprenorphine standing orders (see Appendix) were designed within an urban community health center network, composed of clinics and varied homeless care settings. The orders apply only after a buprenorphine prescriber has diagnosed OUD, initiated buprenorphine treatment, and authorized the orders in the patient’s medical record. The standing orders apply to in-person RN visits (though we have recently adapted these to telemedicine) and cannot be used more than a specified number of times in a row without prescriber consultation.

The orders guide the RN in checking the prescription drug monitoring program, performing a point-of-care urine pregnancy test and toxicology screen when applicable, and history taking. “Stop-points” are circumstances requiring prescriber consultation, designed to be consistent with a “low threshold” approach to buprenorphine treatment.9,10 If no stop-points are encountered, the RN is guided to transmit an order via phone to a pharmacy for a buprenorphine refill on behalf of the prescriber who authorized the orders (feasible in our context before September 2021), or pend an e-prescription tasked to a prescriber, noting that criteria were met. Prescription length is based on whether the Continuation or Re-Engage protocol is utilized (see Appendix). The prescriber signs off on the prescription and use of the standing orders that day.

Evaluation of Staff Experience

An online anonymous survey to assess usability of the standing orders and perceived safety concerns was sent in April 2021 to all RNs and buprenorphine-waivered prescribers in primary care or homeless care sites in the organization. Eligible participants were sent three separate email prompts to increase participation.. Respondents (prescribers or RNs) who had used the protocols assessed their agreement with the following statements using a 5-item Likert scale: “The protocols are effective in promoting team-based care; The protocols have increased access to buprenorphine refills; The protocols have increased my satisfaction with providing care to patients with OUD.” Usability was assessed using the validated 10-item system usability scale (SUS), which can differentiate between usable and unusable tools.11 The system usability scale is a Likert-based tool originally developed for use in industry for the purpose of determining whether a particular system, such as computer software, was comparably more functional than previous versions. Having now been utilized in a wide range of research and professional settings, the validated questions are designed to quickly elicit strong responses from participants to identify areas of general agreement on the functionality of the system being studied. We interpreted the SUS scores based on the scale proposed by Bangor, et al.: 0–25: worst; 26–39: poor; 40–52: OK; 53–73: good; 74–85: excellent; 86–100: best.12,13

Retention-in-Care Evaluation

Sites were categorized as early- or late-adopters, with the intention of assessing if earlier adoption of the standing orders was associated with different retention rates. Early-adopter sites, including the network’s homeless care programs, had used the standing orders for more than a year by March 2020, whereas late-adopter sites had adopted the standing orders to varying degrees by April 2021. Retention rates were defined as the percentage of patients who received a buprenorphine prescription between 3/3/2020-4/2/2020 at early- and late-adopter sites who also received a prescription between 3/3/2021-4/2/2021 (12-month retention rate) or between 9/3/2021-10/2/2021 (18-month retention rate). Retention rates were differentiated by whether follow-up occurred at the same cohort of sites (eg, percent of early-adopter patients following up at early-adopter sites; “same-cohort” retention rate) or regardless of follow-up location (eg, percent of early-adopter patients following up at any site; “any-cohort” retention rate). A chi-squared test compared rates between the early- and late-adopter groups.

Results

Twenty-four prescribers (physicians, physician assistants, nurse practitioners) and 7 RNs responded to the survey (see Table 1), representing 59% and 19% of eligible respondents, respectively. Fifteen (46%) had used the standing orders. None perceived any safety concerns. Of those who had used the standing orders, 100%, 93%, and 85% reported that they completely or somewhat agreed that the protocols promoted team-based care, increased access to buprenorphine refills, and increased their satisfaction with providing OUD care, respectively. The average system usability score (SUS) attributed to the orders was 73.0 (median, 75; range 35-97.5; standard deviation 15.4). Based on the scale proposed by Bangor, et al., all but one SUS score were rated as “good” or “excellent.”12,13

View this table:
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Table 1.

Survey of FQHC Nurses and Clinicians, April 2021, on the Buprenorphine Standing Order Protocols (BSP)

Between 3/3/2020-4/2/2020, 169 patients received a buprenorphine prescription at an early-adopter site. At 12 months, 93 followed up at an early-adopter site whereas 4 followed up only at a late-adopter site, for a 55% same-cohort and 57% any-cohort 12-month retention rate. At 18 months, 76 followed up at an early-adopter site whereas 4 followed up only at a late-adopter site, for a 45% same-cohort and 47% any-cohort 18-month retention rate.

Between 3/3/2020-4/2/2020, 163 patients received a buprenorphine prescription at a late-adopter site. At 12 months, 98 followed up at a late-adopter site whereas 2 followed up only at an early-adopter site, for a 60% same-cohort and 61% any-cohort 12-month retention rate. At 18 months, 89 followed up at a late-adopter site whereas 1 followed up only at an early-adopter site, for a 55% same-cohort and 55% any-cohort 18-month retention rate.

There was no significant difference between the early- and late-adopter 12 month same-cohort (p=0.35) or any-cohort (p=0.46) retention rates, nor the 18-month same-cohort (p=0.08) or any-cohort (p=0.15) retention rates.

Discussion

RN standing orders that guide follow-up buprenorphine care for patients with OUD were perceived as safe, useful and usable by the vast majority of respondents within a community health center network. These results are consistent with the experience and data from varied other nurse standing orders, which have been used successfully for conditions ranging from sexually transmitted infection testing and treatment to management of warfarin and insulin.14,15

Though sites that had early adoption of the RN standing orders had non-significantly lower retention rates at 12- and 18-months compared with late-adopter sites, most of the early-adopter sites comprised the homeless care programs of the health center network, caring for a population with greater instability in multiple domains of life, which may affect retention rates.16⇓–18

Anecdotally, RNs expressed that the algorithmic nature of the protocols lowered the barriers to entry into OUD care participation. The added layer of clinical support afforded by the protocols also encouraged some late-adopter prescribers to begin treating OUD, consistent with barriers to providing OUD care noted in the literature.19 We have found particular value for these protocols in non-traditional settings in which some RNs practice, such as at community day spaces.

Our data has limitations. The survey had a limited response rate, particularly by RNs. We were unable to evaluate consistency of buprenorphine adherence, and the assessment of rates of retention-in-care presents only a snapshot at different points in time. Patient-centered metrics, such as the experience of care and mortality data, are also not captured in this observational study.

Despite these limitations, the data suggest that implementing such standing orders in a community health center setting is feasible and perceived as safe, useful, and usable by care teams. The current regulatory milieu in Washington State, where these standing orders were implemented and still used, will be similar, if not more strict, than other states, as buprenorphine prescriptions now must be sent electronically, by a prescriber. Thus, our standing orders can likely be readily adopted by teams in any state. Future research could assess the effect of such standing orders on patient access to and their experience of buprenorphine care. We view these protocols as one way that outpatient clinics can enhance team-based care, strive to increase buprenorphine capacity and aim to reduce barriers for patients in following-up for buprenorphine treatment.20

Appendix.

The Registered Nurse Buprenorphine Protocols: A Template for Other Primary Care Centers

These protocols were first implemented at a network of community health centers in Seattle, WA in 2018. Other clinics can customize or adapt this framework to their own needs and regulatory setting. The goal of these protocols is to improve team capacity for opioid use disorder (OUD) treatment, reduce barriers to treatment maintenance for patients, and enhance team-based care by empowering the role of Registered Nurses (RNs). These protocols can be implemented regardless of whether the RNs are working as dedicated OUD treatment care managers or in a broader primary care role.

Clinics implementing these protocols need to provide training for prescribers, registered nurses, and the clinic scheduling team on this work and how it can affect changes in scheduling and work-flows. Important reminders to buprenorphine prescribers include:

  • Familiarize oneself with the protocols for RNs on the next pages

  • If wishing to authorize the protocols, include this authorization in every chart note. In our suggested framework here, if written authorization by the buprenorphine prescriber is not present, the protocols cannot be used. However, some clinics may choose to remove this requirement depending on the goals and consensus of their primary care teams.

  • In our framework, authorization to use these protocols (either Continuation Protocol, Re-Engage Protocol or both) can be revoked, in writing, in the medical record by any buprenorphine prescriber.

STOP points signal that a RN cannot proceed with the prescription standing orders of the protocols without consulting with a buprenorphine prescriber.

VARIABLES indicate elements of the protocol that can easily be adjusted based on the consensus of the primary care teams/organization. For reference, we list the variables that we have chosen at our institution.

PROTOCOL & CHECKLIST: RN Buprenorphine Protocols

AUTHORIZATION CRITERIA to proceed with these protocols:
  • Verify that a buprenorphine prescriber has documented permission, not since revoked, for these protocols to be used for either or both of the following:

    • CONTINUATION protocol: For patients presenting for a planned visit for buprenorphine continuation, or no more than 3 days (VARIABLE) after missing a planned visit

    • RE-ENGAGE protocol: For patients re-engaging after a lapse in care of more than 3 days (VARIABLE) after missing a planned visit but no more than 60 days (VARIABLE) since last visit with buprenorphine prescriber

  • The patient must be in person (eg not applicable over the phone)

  • Review most recent prescriber note for any specific instructions

  • STOP point: These protocols cannot not be used more than 2 times in a row (VARIABLE) since the last buprenorphine prescriber visit without specific authorization by the prescriber to do so.

ASSESSMENT SECTION:
  • Assess medication adherence, barriers to care, goals, progress towards goals, recovery supports

    • STOP point: If major concerns re: diversion or adherence, consult a buprenorphine prescriber

  • Perform point-of-care urine toxicology screen & chart results

    • For CONTINUATION protocol: Urine toxicology should be POSITIVE for buprenorphine and NEGATIVE for methadone. Other substances acceptable (VARIABLE)

      • STOP point: Consult a prescriber if urine toxicology is negative for buprenorphine or positive for methadone.

    • For RE-ENGAGE protocol: Urine tox should be NEGATIVE for methadone. Other substances acceptable, including buprenorphine (VARIABLE)

      • STOP point: Consult a prescriber if urine toxicology is positive for methadone.

  • For patients with a uterus, age 50 or younger, who are not already known to be pregnant, a urine pregnancy test is needed if:

    • There is no contraception plan in place, AND…

    • The last menstrual period was > 1 month ago (VARIABLE), AND…

    • There is no urine pregnancy test documented in the last 4 weeks (VARIABLE).

    • STOP point: Consult a prescriber if the patient is newly pregnant.

  • Check the state Prescription Drug Monitoring Program (PDMP) if there is no documentation that this has been checked in the last 30 days (VARIABLE). Document when it was checked (today vs prior).

    • PDMP should show prescriptions for buprenorphine by the primary care team (ok if most recent Rx doesn’t show yet, given data reporting lags)

    • PDMP should not show any unexpected controlled medications (controlled medications from another setting that are not expected based on known hospitalizations or other care)

    • STOP point: Consult a prescriber if PDMP is checked and above 2 criteria aren’t met.

  • Review the need to take buprenorphine sublingually, to keep safe and away from children

  • If all above are done, and no STOP points are encountered, proceed to the prescription section.

PRESCRIPTION STANDING ORDERS, if no STOP points have been encountered:

  • For the CONTINUATION protocol:

  • Phone-in prescriptions: Call in to a pharmacy (ask to speak with the pharmacist directly) to transmit an order for buprenorphine-naloxone on behalf of the buprenorphine prescriber who authorized the protocols for the amount per instructions below:

    • Films vs tablets? Per patient preference, typically what was prescribed prior

    • Daily dose (sig/directions):

      • CONTINUATION protocol: Same daily dose as has been prescribed, UNLESS the patient reports already taking a lower dose felt to be adequate; if so, document, & prescribe the lower dose.

      • RE-ENGAGE protocol:

        • Prescribe the dose that the patient was previously prescribed, up to 24 mg daily (VARIABLE). If the patient was only taking a lower dose prior and felt it to be adequate, ok to prescribe the lower dose.

    • Quantity (how much total in the Rx?):

      • CONTINUATION protocol: As specified by the prescriber’s last note, OR, if not specified:

        • Maximum of 1 week (VARIABLE) if patient’s urine drug screen still has non-prescribed opioids

        • Same interval as the patient had been getting, up to 2 weeks supply (VARIABLE), if the urine drug screen shows no non-prescribed opioids

      • RE-ENGAGE protocol: Use as needed to last until the next prescriber or RN visit, with maximum of a 7 day supply (VARIABLE).

    • If a greater quantity or dose is desired (for either protocol), consult a buprenorphine prescriber.

    • Refills: none

  • Pending electronic prescriptions (required after September 2021 in Washington State). It is also reasonable to pend an electronic prescription for buprenorphine-naloxone based on the instructions above and task or message the buprenorphine prescriber (if available), noting that the RN buprenorphine protocols were used to determine prescription length and amount.

  • When to advise buprenorphine re-induction process:

    • If a patient has not had buprenorphine for 48 hours AND has used other non-buprenorphine opioids (e.g. heroin, oxycodone, fentanyl) since the last buprenorphine dose, advise that the patient go through the restarting process. Use available clinic handouts on the induction process to guide the discussion. Consult other team members if needed. Most patients will know when they need to “re-induce”.

FOLLOW-UP PLAN

  • Before the prescription runs out, ideally with a buprenorphine prescriber

  • Prescribers may have specified further follow-ups with RNs for those coming back for planned visits using the CONTINUATION protocol

DOCUMENTATION by the RN

  • Use “opioid use disorder” for diagnosis.

  • Document the phoned-in transmittal of the buprenorphine-naloxone prescription in the medication list. This will generate an automatic “sign-off” prompt to the medical prescriber . However, a medical prescriber’s signing off on the prescription is not needed for the medication to be filled by the pharmacy when it was already phoned-in.

  • Copy the buprenorphine prescriber on the RN chart note, notifying the prescriber that the RN buprenorphine protocol was utilized.

Notes

  • This article was externally peer reviewed.

  • Funding: None.

  • Conflicts of interest: None.

  • To see this article online, please go to: http://jabfm.org/content/36/5/723.full.

  • Received for publication December 20, 2022.
  • Revision received May 2, 2023.
  • Accepted for publication May 8, 2023.

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The Journal of the American Board of Family     Medicine: 36 (5)
The Journal of the American Board of Family Medicine
Vol. 36, Issue 5
September-October 2023
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Nurse Standing Orders for Buprenorphine Follow-Up Care in a Community Health Center Network
Richard C. Waters, Meaghan Mugleston, Anina Terry, Carrie Reinhart, Megan Wilson
The Journal of the American Board of Family Medicine Oct 2023, 36 (5) 723-730; DOI: 10.3122/jabfm.2022.220426R1

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Nurse Standing Orders for Buprenorphine Follow-Up Care in a Community Health Center Network
Richard C. Waters, Meaghan Mugleston, Anina Terry, Carrie Reinhart, Megan Wilson
The Journal of the American Board of Family Medicine Oct 2023, 36 (5) 723-730; DOI: 10.3122/jabfm.2022.220426R1
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Keywords

  • Buprenorphine
  • Community Medicine
  • Nurses
  • Opioid-Related Disorders
  • Opioids
  • Patient Care Team
  • Program Evaluation
  • Standing Orders
  • Substance Use Disorders

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