User profiles for Rachel Willard-Grace

Rachel Willard-Grace

University of California San Francisco
Verified email at ucsf.edu
Cited by 3545

The 10 building blocks of high-performing primary care

…, A Ghorob, R Willard-Grace… - The Annals of Family …, 2014 - Annals Family Med
Our experiences studying exemplar primary care practices, and our work assisting other
practices to become more patient centered, led to a formulation of the essential elements of …

In search of joy in practice: a report of 23 high-functioning primary care practices

CA Sinsky, R Willard-Grace… - The Annals of Family …, 2013 - Annals Family Med
We highlight primary care innovations gathered from high-functioning primary care practices,
innovations we believe can facilitate joy in practice and mitigate physician burnout. To do …

Burnout and health care workforce turnover

R Willard-Grace, M Knox, B Huang… - The Annals of Family …, 2019 - Annals Family Med
PURPOSE Levels of burnout among primary care clinicians and staff are alarmingly high,
and there is widespread belief that burnout and lack of employee engagement contribute to …

Team structure and culture are associated with lower burnout in primary care

R Willard-Grace, D Hessler, E Rogers… - The Journal of the …, 2014 - Am Board Family Med
Purpose: Burnout is a threat to the primary care workforce. We investigated the relationship
between team structure, team culture, and emotional exhaustion of clinicians and staff in …

Electronic health records and burnout: time spent on the electronic health record after hours and message volume associated with exhaustion but not with cynicism …

…, W Zhao, R Willard-Grace… - Journal of the …, 2020 - academic.oup.com
Objectives The study sought to determine whether objective measures of electronic health
record (EHR) use—related to time, volume of work, and proficiency—are associated with …

Health coaching by medical assistants to improve control of diabetes, hypertension, and hyperlipidemia in low-income patients: a randomized controlled trial

R Willard-Grace, EH Chen, D Hessler… - The Annals of Family …, 2015 - Annals Family Med
PURPOSE Health coaching by medical assistants could be a financially viable model for
providing self-management support in primary care if its effectiveness were demonstrated. We …

[HTML][HTML] Maslach burnout inventory and a self-defined, single-item burnout measure produce different clinician and staff burnout estimates

M Knox, R Willard-Grace, B Huang… - Journal of general internal …, 2018 - Springer
Background Clinicians and healthcare staff report high levels of burnout. Two common
burnout assessments are the Maslach Burnout Inventory (MBI) and a single-item, self-defined …

Physician burnout and higher clinic capacity to address patients' social needs

…, M Knox, D Hessler, R Willard-Grace… - The Journal of the …, 2019 - Am Board Family Med
Background: A recent regional study found lower burnout among primary care clinicians who
perceived that their clinic had greater capacity to meet patients' social needs. We aimed to …

Expanding the roles of medical assistants: who does what in primary care?

T Bodenheimer, R Willard-Grace… - JAMA internal …, 2014 - jamanetwork.com
Adult primary care in the United States faces a dilemma. Many patients report poor access to
their primary care clinician. Yet the growing demand for primary care leads to high levels of …

[HTML][HTML] The effectiveness of medical assistant health coaching for low-income patients with uncontrolled diabetes, hypertension, and hyperlipidemia: protocol for a …

R Willard-Grace, D DeVore, EH Chen, D Hessler… - BMC Family …, 2013 - Springer
Background Many patients with chronic disease do not reach goals for management of their
conditions. Self-management support provided by medical assistant health coaches within …