Models to promote medical health care delivery for indigent families: computerized tracking to case management

J Health Soc Policy. 1990;2(1):21-34. doi: 10.1300/J045v02n01_03.

Abstract

Poor patient/parental medical compliance is one of the most important health care issues of today. Multiple interrelated factors contribute to this problem. Of prime importance is patient/parental maturity and knowledge. Reversal of this process is undoubtably harder than prevention. The cost effectiveness of various methods of intervention is discussed in relation to a large mid-south indigent population. Computerized patient tracking is cost efficient and effectively promotes compliance in a percentage of patients. Its additional utility is the identification and triage of patients, most in need of intervention, to existing social service personnel for family-centered case management. Family-centered case management holds the best hope of reversing the many factors adversely affecting patient compliance. However, this method is costly and requires a low ratio of clients to caseworkers in order to be effective. Community-centered patient management is less costly to implement and is very useful in tightly woven communities resistant to outside intervention. However, this method often has a high client to caseworker ratio and has less utility in dealing with complex medical problems.

Publication types

  • Research Support, Non-U.S. Gov't
  • Research Support, U.S. Gov't, Non-P.H.S.

MeSH terms

  • Adolescent
  • Appointments and Schedules
  • Arkansas
  • Black or African American / statistics & numerical data
  • Child
  • Child Health Services / economics
  • Child Health Services / statistics & numerical data*
  • Cost-Benefit Analysis / statistics & numerical data
  • Family / psychology
  • Health Services Accessibility / organization & administration
  • Health Services Accessibility / statistics & numerical data
  • Humans
  • Medical Records Systems, Computerized
  • Medically Uninsured / statistics & numerical data*
  • Mississippi
  • Patient Care Planning / methods*
  • Patient Compliance*
  • Poverty Areas
  • Reminder Systems
  • Social Work / organization & administration*
  • Socioeconomic Factors
  • Tennessee
  • Workforce