Table 3.

Reported Facilitators and Barriers to Use of Clinical Decision Support Tools to Improve Chronic Kidney Disease Management

FacilitatorsBarriers
Provider factors
  • ∙ CDS helps focus provider attention on CKD

  • ∙ Perception by users that CDS improves care

  • ∙ Disagreement about CKD guidelines

  • ∙ Confusion about CKD guidelines

  • ∙ Concerns about data validity

  • ∙ Patients comanaged by nephrologists

  • ∙ Lack of awareness of CDS tools

Organizational factors
  • ∙ Practice-wide prioritization of identifying patients with CKD

  • ∙ In-office urine collection and/or albumin testing

  • ∙ Standing orders for laboratory tests

  • ∙ Patient registry used by staff for patient outreach

  • ∙ Staff turnover

  • ∙ Competing obligations (other incentive programs)

  • ∙ Failure to fully implement standing orders

Technical factors
  • ∙ CDS tools customized to workflow of practices by research team during site visits

  • ∙ Research team able to troubleshoot CDS at site visits

  • ∙ Research team demonstrated use of patient registry during site visits

  • ∙ CDS tools required “extra clicks”

  • ∙ Risk assessment tool did not always work

  • ∙ Reports and tools did not capture labs ordered by specialists

  • ∙ Use of registry required re-identifying patients

Patient factors
  • ∙ Patient education about CKD (including educational handouts)

  • ∙ Changing patients' expectations to adhere to urine testing

  • ∙ Concern about patients seeing diagnosis of CKD

  • ∙ Concern about overdiagnosis of CKD

  • CKD, chronic kidney disease; CDS, clinical decision support.