Table 4.

Adjusted Incidence Rates for MyChart Activities by Patient Sociodemographic Characteristics

Sociodemographic CharacteristicsIncidence Rate Ratios (95% CIs)
RequestingViewingCommunicating
Sex
    Female1.001.001.00
    Male0.99 (0.93–1.05)0.93 (0.88–0.98)0.97 (0.88–1.08)
Age group (years)
    18–291.001.001.00
    30–390.98 (0.87–1.11)0.99 (0.89–1.10)1.12 (0.97–1.28)
    40–491.00 (0.91–1.10)0.98 (0.91–1.07)1.22 (1.11–1.35)
    50–641.03 (0.93–1.15)0.94 (0.89–0.99)1.31 (1.15–1.48)
    65–740.78 (0.67–0.91)0.82 (0.74–0.90)1.25 (1.04–1.49)
    ≥750.70 (0.57–0.86)0.79 (0.67–0.94)0.98 (0.77–1.25)
Race
    White1.001.001.00
    Nonwhite0.94 (0.79–1.11)0.94 (0.81–1.10)0.69 (0.60–0.79)
    Unknown0.96 (0.82–1.11)1.05 (0.87–1.25)0.8 (0.59–1.09)
Ethnicity
    Non-Hispanic1.001.001.00
    Hispanic1.00 (0.88–1.13)0.97 (0.89–1.05)0.78 (0.67–0.91)
    Unknown0.68 (0.56–0.84)0.85 (0.69–1.05)1.23 (0.88–1.71)
Health insurance
    Private1.001.001.00
    Public1.33 (1.20–1.47)1.16 (1.08–1.25)1.23 (1.11–1.35)
    Uninsured1.23 (1.08–1.40)1.13 (1.05–1.23)1.13 (0.99–1.28)
    Unknown2.2 (0.81–5.97)1.77 (0.84–3.72)0.69 (0.25–1.87)
Number of primary care visits during study period
    01.001.001.00
    11.35 (0.87–2.08)0.99 (0.78–1.25)0.86 (0.37–2.01)
    21.69 (1.05–2.71)1.24 (0.99–1.54)1.11 (0.48–2.57)
    3 or 42.37 (1.62–3.46)1.53 (1.26–1.87)1.33 (0.61–2.90)
    5–83.33 (2.23–4.97)2.05 (1.66–2.52)1.87 (0.87–4.03)
    >84.91 (3.26–7.40)2.59 (2.12–3.17)2.69 (1.22–5.92)
Household income
     <100% FPL1.001.001.00
    100–199% FPL1.07 (0.98–1.17)0.99 (0.94–1.05)1.07 (0.96–1.19)
    200–399% FPL1.18 (0.97–1.44)1.02 (0.90–1.16)1.24 (1.00–1.53)
    ≥400% FPL1.00 (0.89–1.14)1.04 (0.94–1.15)1.00 (0.91–1.10)
    Unknown0.96 (0.78–1.17)0.95 (0.82–1.10)0.98 (0.79–1.22)
Preferred language
    English1.001.001.00
    Spanish1.03 (0.81–1.33)1.01 (0.81–1.26)0.8 (0.56–1.14)
    Other1.04 (0.82–1.33)1.09 (0.93–1.29)1.13 (0.94–1.36)
Number of chronic conditions
    01.001.001.00
    11.13 (1.02–1.26)1.14 (1.08–1.21)1.09 (1.02–1.16)
    ≥21.19 (1.08–1.31)1.20 (1.09–1.32)1.10 (1.00–1.21)
  • Only patients who logged into MyChart were included in these models. These are incidence rate ratios, not odds ratios. We fit a separate zero-inflated maximum-likelihood Poisson model to estimate the number of each of the 3 activities. Models accounted for clustering of patients within service areas by including robust clustered sandwich estimators of variance to estimate rate ratio confidence intervals. Bold values are statistically significant at P < .05.

  • CI, confidence interval; FPL, federal poverty level.