MyChart Activity as a Function of Login Group
| Activity, Mean (Minimum, Maximum) | |||
|---|---|---|---|
| Logged in Once | Logged in 2–23 Times | Logged in ≥24 Times | |
| Viewing activities | |||
| Test results | 0.44 (0, 12) | 3.17 (0, 22) | 12.30 (0, 122) |
| Medications | 0.53 (0, 10) | 2.58 (0, 19) | 9.51 (0, 148) |
| Allergies | 0.51 (0, 6) | 2.35 (0, 15) | 7.29 (0, 57) |
| Current health issues | 0.49 (0, 2) | 2.14 (0, 15) | 6.01 (0, 56) |
| Print wallet card | 0.03 (0, 1) | 0.14 (0, 5) | 0.52 (0, 14) |
| Immunizations | 0.52 (0, 6) | 2.36 (0, 15) | 7.13 (0, 56) |
| Preventive care | 0.30 (0, 11) | 1.86 (0, 16) | 6.88 (0, 58) |
| Medical history | 0.23 (0, 2) | 0.93 (0, 13) | 2.70 (0, 55) |
| My conditions | 0.52, (0, 6) | 2.44 (0, 15) | 7.63 (0, 58) |
| Letters | 0.12 (0, 2) | 0.58 (0, 11) | 2.20 (0, 97) |
| After-visit summary | 0.06 (0, 1) | 0.44 (0, 10) | 2.00 (0, 69) |
| Upcoming appointments | 0.13 (0, 10) | 1.32 (0, 16) | 7.68 (0, 146) |
| All viewing activities | 3.89 (0, 64) | 20.30 (0, 133) | 71.86 (0, 547) |
| Online requests or services | |||
| Request a refill | 0.03 (0, 2) | 0.36 (0, 13) | 2.77 (0, 82) |
| Request or cancel an appointment | 0.09 (0, 3) | 1.00 (0, 14) | 5.99 (0, 96) |
| Update demographics (address, phone, E-mail) | 0.03 (0, 1) | 0.19 (0, 7) | 0.75 (0, 13) |
| Download summary record | 0.03 (0, 1) | 0.09 (0, 4) | 0,21 (0, 12) |
| All online activities | 0.19 (0, 4) | 1.64 (0, 17) | 9.73 (0, 116) |
| Communication activities | |||
| Communicating with health care team | 0.14 (0, 3) | 1.34 (0, 16) | 9.46 (0, 147) |
| Nonurgent medical question | 0.05 (0, 2) | 0.64 (0, 13) | 5.31 (0, 113) |
| Prescription question | 0.01 (0, 2) | 0.16 (0, 8) | 1.17 (0, 23) |
| Test results question | <0.01 (0, 2) | 0.08 (0, 4) | 0.31 (0, 9) |
| Visit follow-up question | <0.01 (0, 1) | 0.09 (0, 8) | 0.57 (0, 28) |
| All communicating activities | 0.22 (0, 5) | 2.32 (0, 29) | 16.83 (0, 258) |