Table 4.

Barriers to Incorporating Technology-Based Patient Engagement Strategies into Practice

Factors (n = 45)*n (%)
Information technology support23 (42.6)
Low rates of portal enrollment among patients20 (37.0)
Lack of practice champions18 (33.3)
Tools that interface with medical records18 (33.3)
Cost of health care technology16 (29.6)
Staff comfort with use of technology15 (27.8)
Patient willingness to use technology15 (27.8)
Lack of patient portals within electronic medical records4 (7.4)
Access to smartphones3 (5.6)
Availability of tools in multiple languages2 (3.7)
  • * Respondents ranked the top 3 barriers.