Table 2.

Adjusted Relative Risk of Using MyChart Once, 2 to 23 Times, and ≥24 Times, by Patient Sociodemographic Characteristics

Sociodemographic CharacteristicsRisk Ratio (95% Confidence Interval)
Logged in Once (n = 1,724)Logged in 2–23 Times (n = 6,557)Logged in ≥24 Times (n = 2,604)
Sex
    Female*1.001.001.00
    Male0.81 (0.69–0.96)0.81 (0.72–0.91)0.80 (0.72–0.90)
Age group (years)
    18–291.001.001.00
    30–391.23 (1.00–1.53)1.29 (1.16–1.43)1.21 (1.01–1.46)
    40–491.21 (0.96–1.54)1.20 (1.05–1.39)1.01 (0.77–1.31)
    50–641.04 (0.79–1.36)1.22 (1.04–1.44)1.09 (0.87–1.38)
    65–741.10 (0.72–1.68)1.65 (1.21–2.24)1.17 (0.87–1.57)
    ≥750.64 (0.35–1.17)0.85 (0.56–1.27)0.52 (0.34–0.81)
Race
    White1.001.001.00
    Nonwhite0.61 (0.38–0.99)0.45 (0.27–0.75)0.25 (0.15–0.43)
    Unknown0.93 (0.56–1.56)1.02 (0.70–1.48)0.86 (0.57–1.29)
Ethnicity
    Non-Hispanic1.001.001.00
    Hispanic0.68 (0.50–0.94)0.61 (0.44–0.84)0.51 (0.35–0.74)
    Unknown0.89 (0.60–1.30)0.66 (0.53–0.83)0.71 (0.42–1.21)
Health insurance
    Private1.001.001.00
    Public0.64 (0.53–0.77)0.56 (0.45–0.70)0.76 (0.60–0.98)
    Uninsured0.81 (0.66–1.00)0.80 (0.67–0.96)1.01 (0.78–1.31)
    Unknown1.33 (0.66–2.69)1.04 (0.40–2.67)4.12 (0.36–47.1)
Number of primary care visits during study period
    01.001.001.00
    11.09 (0.69–1.72)1.2 (0.79–1.84)2.60 (1.18–5.76)
    21.54 (0.98–2.42)2.19 (1.42–3.38)8.78 (4.04–19.1)
    3 or 41.60 (1.02–2.49)2.60 (1.64–4.13)19.3 (9.06–41.1)
    5–81.68 (1.07–2.63)2.64 (1.64–4.25)39.1 (18.3–83.5)
    >81.94 (1.17–3.20)2.31 (1.34–3.99)59.4 (26.9–131.3)
Household income
    <100% FPL1.001.001.00
    100–199% FPL1.05 (0.90–1.22)1.22 (1.10–1.36)1.50 (1.34–1.68)
    200–399% FPL1.90 (1.48–2.44)1.89 (1.59–2.23)2.62 (2.05–3.35)
    ≥400% FPL1.39 (1.08–1.79)1.68 (1.39–2.02)1.64 (1.29–2.08)
    Unknown1.13 (0.91–1.41)0.94 (0.70–1.27)0.94 (0.62–1.45)
Language
    English1.001.001.00
    Other0.79 (0.48–1.31)0.60 (0.36–0.99)0.82 (0.45–1.48)
    Spanish0.23 (0.12–0.43)0.17 (0.090–0.31)0.10 (0.038–0.28)
Number of chronic conditions
    01.001.001.00
    10.99 (0.90–1.10)1.02 (0.90–1.16)1.26 (1.07–1.48)
    ≥20.82 (0.64–1.05)0.86 (0.71–1.05)1.16 (0.86–1.57)
  • These are risk ratios, not odds ratios. We fit a maximum-likelihood multinomial logit model to estimate probability of (1) having no MyChart use, (2) logging in once on MyChart, or (3) logging in more than once on MyChart. The risk ratio is then the ratio of 2 probabilities conditional on the covariate of interest. This multinomial model included all covariates included in the table, and the risk ratios are all in reference to “no MyChart use.” Models accounted for clustering of patients within service areas by including robust clustered sandwich estimators of variance to estimate rate ratio confidence intervals. The bold values are statistically significant at P < .05.

  • * Includes male-to-female transgender patients.

  • Includes female-to-male transgender patients.

  • FPL, federal poverty level.