Table 3. Common Integrated Care Training Manual Components
Organizational background
    Organizational history
    Organization mission and vision
    Information on the integration model (current and ideal)
    Description of roles and responsibilities
Information for all clinicians
    Sample script and handouts for introducing the model and BHCs to patients
    Team meeting descriptions and types
    Smart phrases for the EHR
    Screener forms
    Coding and billing procedures
    Information scheduling, appointment types, and duration
    Health system (internal) and community (external) resources
    Workflow descriptions
    Recommended references (articles, books, and websites)
Information for BHCs
    Behavioral health interventions and treatment modalities
    Descriptions of the differences between integrated care provided by a BHC and specialty mental health
    Documentation requirements and examples
    Medical vocabulary
  • EHR, electronic health record.