Table 1. Complex Adaptive Leadership
Type of LeadershipCardinal FeaturesExamples
AdministrativeBuild vision“We will do whatever it takes to give our patients the best care possible”
Acquire resourcesAdvocate for change in payment mechanisms
Lead strategic planningHire sufficient staff for team-based care
Manage crises
AdaptiveCreativityAdjust schedules of behavioral health clinicians
FlexibilityDeploy care manager for home visits
Solve problemsDevelop new roles for appointment clerks
Take risks
EnablingCatalyze adaptive solutionsOpen evening clinics
Deploy resourcesAdd home visits to clinics
Protect flexibilityMigrate electronic health records to cell phones
Provide structureSet appropriate benchmarks
Connect administrative and adaptive