Table 1. Characteristics of English-Language, Peer-Reviewed Studies Assessing the Effect of Medical Scribes on Health Care Productivity, Quality, and Outcomes
ArticleSetting and SampleStudy Design and Scribe TypeMeasured Outcomes
Arya et al25∙ Emergency department within a single academic medical center
∙ 243 shifts
∙ 13 emergency physicians
∙ Data collected on all adult (≥21 years old) patient visits
∙ Nonrandomized, static-group comparison study
∙ Matched design (shifts with and without scribes)
∙ Scribes: from preexisting program operated through the academic medical center
∙ RVU/hour
∙ Patients/hour
∙ Turnaround time to discharge (minutes)
Koshy et al26∙ Urology clinic within a single academic medical center
∙ 5 urologists; residents
∙ 487 patient surveys
∙ 55 physician surveys
∙ Nonrandomized, static-group comparison study
∙ Matched design (shifts with and without scribes)
∙ Scribes: premedical students or first-year medical students
∙ Patient acceptance and satisfaction
∙ Physician acceptance and satisfaction
Bank et al27∙ Cardiology clinic within a large, not-for-profit health care organization
∙ 65 hours of clinic care on both control and scribe days
∙ 4 cardiologists
∙ 130 clinic hours
∙ 339 patient visits
∙ Nonrandomized, static-group comparison study
∙ Matched design (days with and without scribes); patient visits on scribe days were scheduled to be 25% shorter
∙ Scribe: professional scribe from a medical scribe service
∙ Patients seen
∙ wRVU/hour
∙ Patient satisfaction
∙ Physician-patient interaction
∙ Revenue
Bastani et al28∙ Emergency department in a suburban community hospital
∙ Patient encounters over the 11-month study, with “washout” time between groups
∙ Before CPOE, n = 10,578
∙ After CPOE and before scribe, n = 11,729
∙ After scribe, n = 12,609
∙ Nonrandomized, 2-stage pretest/posttest design (baseline/before CPOE, after CPOE, and after scribe) with static-group comparison
∙ Scribes: premedical, prenursing, and pre–physician assistant students from a local 4-year university; employed via a professional scribe service
∙ Door-to-room time
∙ Room-to-doctor time
∙ Door-to-doctor time
∙ Doctor-to-disposition time
∙ Duration of stay for discharged/admitted patients
∙ Patient satisfaction
Allen et al29∙ Adult emergency department within a single academic medical center
∙ Patient encounters over the 23-month study, with “washout” time between groups
∙ 11-month periods before and after scribe
∙ 18 residents
∙ 8 physician assistants
∙ 4 nurse practitioners
∙ Nonrandomized, pretest/posttest design (before scribe and after scribe)
∙ Scribes: not specified
∙ Patients admitted, discharged, and left without being seen
∙ Door-to-triage time
∙ Door-to-room time
∙ Door-to-clinician time
∙ Door-to-disposition time
∙ Door-to-exit time
∙ Clinician-to-disposition time
∙ Disposition-to-exit time
∙ Room-to-disposition time
∙ Room-to-exit time
∙ Clinician satisfaction
  • CPOE, computerized physician order entry; RVU, relative value unit; wRVU, work relative value unit.