| Participant Satisfaction Items | Mean Scores ± SD* | P Value | ||||
|---|---|---|---|---|---|---|
| AVS1 (n = 47) | AVS2 (n = 54) | AVS3 (n = 55) | Usual AVS (n = 53) | Total (n = 209)† | ||
| The information on the form is easy to understand. | 3.77 ± 1.13 | 3.98 ± 0.71 | 4.00 ± 0.77 | 4.00 ± 0.92 | 3.94 ± 0.87 | .492 |
| The information on the form was well organized. | 4.04 ± 0.59 | 4.11 ± 0.50 | 4.02 ± 0.81 | 4.12 ± 0.58 | 4.07 ± 0.63 | .813 |
| The layout of the form is pleasing. | 3.89 ± 1.00 | 3.80 ± 1.11 | 3.80 ± 0.89 | 3.88 ± 0.81 | 3.84 ± 0.95 | .926 |
| It is easy for me to find information I need on the form. | 3.68 ± 1.13 | 3.91 ± 0.94 | 3.93 ± 0.98 | 4.02 ± 0.70 | 3.89 ± 0.94 | .338 |
| The amount of information is more than I really need.‡ | 3.18 ± 1.04 | 3.30 ± 1.03 | 3.04 ± 1.05 | 3.39 ± 1.00 | 3.23 ± 1.03 | .330 |
| The information on the form is useful to me. | 3.98 ± 0.77 | 4.19 ± 0.65 | 4.05 ± 0.78 | 4.12 ± 0.47 | 4.09 ± 0.68 | .471 |
| It is hard for me to understand the information on the form.‡ | 3.76 ± 0.83 | 3.62 ± 0.95 | 3.69 ± 1.03 | 3.92 ± 0.66 | 3.74 ± 0.88 | .346 |
| I like having the contact information for my doctor and clinic on the form. | 4.07 ± 0.74 | 4.15 ± 0.71 | 4.07 ± 0.54 | 4.15 ± 0.54 | 4.11 ± 0.63 | .835 |
| The form gives me the right amount of information about my doctor visit. | 3.72 ± 0.98 | 4.09 ± 0.56 | 4.04 ± 0.54 | 4.02 ± 0.64 | 3.98 ± 0.70 | .037 |
| The form does not have all the information I would like to get after my doctor visit.‡ | 3.64 ± 0.86 | 3.60 ± 0.95 | 3.70 ± 0.82 | 3.25 ± 1.07 | 3.55 ± 0.94 | .071 |
| Overall, I am satisfied with the information I got after my doctor visit. | 4.02 ± 0.77 | 4.02 ± 0.76 | 4.02 ± 0.69 | 4.04 ± 0.74 | 4.02 ± 0.77 | .999 |
| Mean satisfaction scale score§ | 3.88 ± 0.42 | 3.92 ± 0.49 | 3.86 ± 0.51 | 3.91 ± 0.41 | 3.89 ± 0.46 | .918 |
↵* These mean scores are based on a 5-point Likert Scale. A higher score is better.
↵† This scale was administered during the second follow-up phone interview. Number of respondents is less than at the first follow-up call.
↵‡ Negatively worded items. Scales scoring was reversed accordingly.
↵§ Cronbach α = 0.82 for overall scale.