Characteristics | |
Patients (n = 5678)* | |
Male sex | 2349 (41.4) |
Age, years | |
0–17 | 941 (16.6) |
18–44 | 1642 (28.9) |
45–64 | 1418 (25.0) |
≥65 | 1677 (29.5) |
Type of contact | |
Telephone consultation | 1764 (31.1) |
Center consultation | 2303 (40.6) |
Home visit | 1611 (28.4) |
Cooperatives (n = 16)† | |
Inhabitants (n) | 281,882 (110,000–633,000) |
PCP density (inhabitants/PCP) | 2215 (1805–2683) |
Distribution of contact type (%) | |
Telephone consultation | 40.8 (32.0–48.0) |
Center consultation | 48.7 (41.5–57.0) |
Home visit | 10.3 (6.0–15.0) |
Distance to emergency department (km) | 4.7 (0–22) |
Triage nurse certification (%) | 66.3 (0–100) |
Use of computerized decision support system (%) | 26.1 (0–100) |
Telephone PCP present at call center (%) | 56.2 (0–100) |