| Patients | 133 (14.7) | 772 (85.3) |
| Age (years) | | |
| ≤43 | 68 (15.5) | 372 (84.5) |
| >43 | 64 (14.1) | 390 (85.9) |
| Sex | | |
| Male | 71 (14.1) | 431 (85.9) |
| Female | 62 (15.6) | 335 (84.4) |
| Race | | |
| White | 65 (13.1) | 430 (86.9) |
| Hispanic | 43 (15) | 244 (85) |
| Black | 15 (24.6) | 46 (75.4) |
| Asian/other | 3 (25) | 9 (75) |
| Language issue† | | |
| Yes | 8 (33.3) | 16 (66.7) |
| No | 92 (12.4) | 650 (87.6) |
| Status‡ | | |
| New | 24 (22.6) | 82 (77.4) |
| Established | 95 (14.5) | 561 (85.5) |
| Setting† | | |
| Office/Outpatient | 100 (13.5) | 643 (86.5) |
| Inpatient | 25 (25.3) | 74 (74.7) |
| Phone | 3 (10.7) | 25 (89.3) |
| Payment‡ | | |
| Government (Medicare/Tricare) | 81 (16.9) | 398 (83.1) |
| Private insurance | 11 (10.2) | 97 (89.8) |
| Self-pay | 28 (10) | 252 (90) |
| Appointment duration (min) | | |
| <19 | 30 (15.9) | 159 (84.1) |
| 20–30 | 39 (12.3) | 277 (87.7) |
| 45–50 | 22 (10.6) | 186 (89.4) |
| >51 | 15 (15.6) | 81 (84.4) |