Table 3. Overall Rating on Quality by Office Size, Ownership, and Health Information Technology (HIT) Implementation
Fixed Effect and CategoriesNo. in CategoryEffects Modeled SeparatelyCombined Model
Role-Adjusted % Positive Ratings*Global PAdjusted % Positive RatingsGlobal P
Office size
    Small (3–15 staff)12075 (71–79)<.000175 (72–79)<.0001
    Medium (16–40 staff)11765 (61–69)§65 (61–69)§
    Large (41–70 staff)4760 (56–65)60 (56–65)
    Very large (>70 staff)2255 (48–61)§55 (48–61)§
Ownership
    Provider owned7872 (67–78)§.0077Not included
    Government owned2560 (52–67)§
    University/academic6162 (56–69)
    Hospital/health system13369 (64–74)
    Other968 (64–74)
HIT implementation level
    Low1676 (67–85)§.026874 (67–82)§.0102
    Partial8664 (59–70)§64 (60–68)§
    High10969 (64–74)70 (66–73)§
    Full9567 (62–72)68 (64–72)
  • Data provided as mean (95% confidence interval).

  • * Estimated through mixed models that included respondent role and the specified office characteristic as fixed effects. Models treated the 4 scores due-role as repeated measures for the office and included health system group membership as a random effect. The main effect of role was significant at P < .0001 in all models.

  • Estimated from the combined model with role, office size, and HIT implementation level as fixed effects.

  • Post hoc pair-wise comparison with small (3–15 staff) significant at P < .0001 after Tukey adjustment.

  • § Post hoc pair-wise comparison significant at P < .05 after Tukey adjustment.

  • If ownership is added-the combined model P = .4610.